It *is* the best talk I've ever been to.
It had everything: Interesting high acuity case, human factors, system learning and own/team's emotion. Spiced with a bit of EM politics.

QR-Code for the slides but be sure to check out videos of Nat and Cliff giving talks, e.g. on YouTube and elsewhere:

Thank you both for the amazing talk!

And thank you for the Workshop!

Thank YOU Chris for all your contributions, great spirit, and Dad jokes!