Redesigning TTC
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redesigningttc.bsky.social
Redesigning TTC
@redesigningttc.bsky.social
Putting the customers' input into the design on the Toronto Transit Commission. Not affiliated with the TTC. Email: redesigningttc@gmail.com
Numbered exits are proposed, although presentation is suboptimal. Signs are too reliant on presenting all possible information at once and are filled with icons.

Exits now introduce three separate icons: a yellow door, number, and pedestrian. Compared to MX simpler approach.
October 9, 2025 at 10:58 PM
Line names have returned, which is the correct approach, and consistent with MX approach.

When the TTC removed line names from signage, they were forced to use either "Eastbound Westbound" or "Kennedy Kipling" to refer to the Bloor-Danforth Line.
October 9, 2025 at 10:58 PM
Intention is that the colour is amethyst. It's Ontario's official mineral, avoids prominent provincial party colours, and this particular colour has least overlap with other transit lines and symbols.
June 29, 2025 at 5:42 PM
Clarifying wayfinding signage to redirect passengers from the TTC moat would be under the City's jurisdiction. MX does not own that area, and therefore, cannot place signage there.
May 30, 2025 at 5:17 PM
MX only has control over signage on the platforms. Signage in the concourses and elsewhere in the rail station are controlled by the City. City-owned signage is designed by Entro. VIA does not manage any permanent signage.
May 30, 2025 at 5:14 PM
Similar concept for "Proceed to 6 coach boarding area". Goal is to have users turn around to board train. Keep the msg simple so users don't need to wonder what a "6 coach boarding area" is. Eg "Train boards behind you", and when next screen in right direction, "Proceed down platform to board train"
May 17, 2025 at 6:29 PM
Alternative is to guide all users to common location, then provide diverging instructions there. So you would have signs to guide users to platform 4/5 entrance (and remove stairs icon), and place a map to navigate towards elevators for users that require it.
May 17, 2025 at 6:29 PM
Missed this, sorry, looks great! One key concept in wayfinding is avoiding introducing location names and simply providing direction or instruction. E.g., "Elevator access via York Concourse" requires users to now learn what a "York Concourse" is.
May 17, 2025 at 6:29 PM
The new name would be consistent with the station naming recommendations used by the TTC and Metrolinx
May 12, 2025 at 7:10 PM
Proposed design (right side) simplifies the poster to highlight key details and avoid blocks of text. Easier for users to read without having to stop and stare in front of the poster on a busy subway platform.
March 20, 2025 at 10:43 PM
There is eventually a sign that clarifies the City of Toronto logo refers to Metro Hall once users are next to the exit. Users would not know Roy Thompson Hall is also accessed from here if seeing this sign from afar.
February 6, 2025 at 7:13 PM
For example, there is no mention of either the two theatres up until users are standing at the exit. Current expectation is that users either know that the northwest corner exit is most convenient, or that users will wander around station until they find this sign.
February 6, 2025 at 7:13 PM
International standards are to 1) guide users to central location with map of surrounding area, 2) give each exit a unique name, 3) show services+destinations available at each exit, 4) guide users to the specific exit. See MX example of unique exit names
For all of its faults, Metrolinx still has very good wayfinding that is an order of magnitude better than the stuff the TTC is doing.
February 6, 2025 at 7:13 PM