Held up my phone showing my train ticket to the Burger King chap. Turned out that's not the way to pay for a cheese burger meal. In my defence though, it was in the train station. And I was drunk.

But if you don't get to make decisions, then you need a strategy focused on what can realistically be achieved and which issues are the most crucial to tackle. And standing any chance of success means doing it in a way that doesn't piss people off. It's hard.

If you're successful, you'll be joining DWP's active and supportive #UserCentredDesign Practice, made up of content designers, interaction designers, service designers and user researchers.

The interview

We send interview questions to candidates 5 days in advance as standard, and welcome discussions about reasonable adjustments to interviews.

The application

We've put a lot of thought into our essential criteria. To be in the running to get an interview, you must answer the 250 word technical question using one or more examples. You must also fully address all 6 essential criteria in your personal statement to an acceptable standard.

The job

This is not a graphic design or marketing job.

With some relevant experience in content creation, you will need aptitude, potential and an understanding of the role of a user-centred content designer.

A content designer is a user-centred designer who specialises in content, usually words.

They make things easy for people to understand and use by designing how information is structured. They use evidence to design the content users need at any point in their journey - a GOV.UK page, a digital application form, button text, error messages, letters.

We send interview questions to candidates 5 days in advance as standard and welcome discussions about reasonable adjustments to interviews.

This is not a graphic design or marketing job.

A content designer is a user-centred designer who specialises in content, usually words.

Phwoar!

Every worthy cause involves sacrifice.