Quin Truong
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quintruong.bsky.social
Quin Truong
@quintruong.bsky.social
Founder at leanbase.com and shopbase.com
Most teams collect feedback.

But they still struggle to decide what to build next.

That’s what I call the feedback fog.

I’m working on something to fix that — a system I call User Compass.

It helps early-stage SaaS teams turn raw feedback into product clarity.

See comment.
April 14, 2025 at 10:03 AM
A PM's most important work often doesn’t show up in Jira:

– Making sense of messy feedback

– Convincing stakeholders

– Fighting for clarity

We're working on a tool that helps PMs surface the real insights hiding inside Intercom threads, support tickets, and usage logs.
April 14, 2025 at 5:00 AM
Most product teams don’t fail because they ignore users.

They fail because they hear too many things—and don’t know which one matters.

A founder says X.

A customer says Y.

Usage data says Z.

What’s the worst source of noise you’ve dealt with when building something new?
April 11, 2025 at 10:00 AM
PMs don't need another dashboard.

They need a decision.

“Build this next.”

“Here’s the proof.”

That’s the AI we’re working on at Leanbase.

#saas #buildinpublic #failinpublic
April 11, 2025 at 5:00 AM
Today we tried connecting Intercom + PostHog + HubSpot into a single customer signal stream.

Chaos? Yes.

Useful? Surprisingly.

The dream: “Here’s what to build next—and why.”

No spreadsheets. No begging for alignment.

#building #saas
April 10, 2025 at 10:00 AM
Most customer feedback dies in Notion.

We're building an AI layer that catches it, connects it, and tells you what to build next—before you forget why it mattered.

#building
April 10, 2025 at 5:00 AM
Product teams: what’s your real roadmap process?

a) Gut feeling

b) “Stakeholder” opinions

c) Loudest customer

d) Data… kinda

Be honest. We’re building something for this.
April 9, 2025 at 3:15 PM
Product teams don’t need more data.

They need fewer tabs and better timing.

Your users are screaming—but it’s buried in Intercom threads, Miro boards, and dashboards nobody opens.

We’re fixing that.

#saas
April 9, 2025 at 10:00 AM
Your startup isn’t failing because of competition.

It’s failing because of this ⬇️

• No real problem = no urgency
• No urgency = no adoption
• No adoption = no business

Find a painful problem. Solve it so well that people can’t ignore you.

#build
April 1, 2025 at 5:00 AM
I wasted 6 months building the wrong thing. Here’s how I fixed it 👇

Started building Leanbase with what I thought users wanted.

Turns out, assumptions ≠ reality.

After months of development, I had to scrap 70% of it.

Lesson? Talk to users early. Build based on problems.
March 31, 2025 at 10:00 AM
Leanbase vs. Jira: Which One Truly Empowers Your Team?

The right project management tool shapes your team's success.

We break down usability, AI insights, and customization—so you can choose what fits best.

Agility or deep customization? You decide.

blog.leanbase.com/why-leanbas...
Jira and Leanbase: What's better?
In today’s fast-paced environment, project management tools need to do more than just track tasks—they should help teams stay connected to their customers. The bigger a company grows, the more it risks losing touch with real customer needs. Silos, complex processes, and scattered tools create barriers between product,
blog.leanbase.com
March 31, 2025 at 5:00 AM
Biggest frustration with your task management tool?

#build #saas #grow
March 30, 2025 at 1:00 PM
Built 1st product in college.

15 years later—some wins, some fails—a lesson stands out: Customers first, always.

Reality? Big companies drift from customers

That’s why I built Leanbase—to keep teams customer-focused — free for unlimited users! → leanbase.com
March 29, 2025 at 1:45 PM
We spent 3 months building a feature. Users asked for it. They even begged for it. Then we launched it… and no one used it. 😅

The hardest part of product building?

Knowing when to kill your own ideas.

What’s a feature you built that flopped?

#building #saas #scaling
March 28, 2025 at 4:15 PM
Hiring = easy.

Building a team that moves fast, stays aligned & actually likes working together?

Hard.

Scaling a product is one thing.

Scaling culture is another.

What’s one lesson you learned about hiring & team growth?

#scale #building
March 28, 2025 at 12:45 PM
Be honest… how many times have you:

- Updated the same task in 3 different places?
- Got blocked waiting for approvals buried in Slack?
- Lost track of a bug because ‘it was in someone’s to-do’?

Try leanbase.com to see how we resolve!

#TaskManagement #saas
March 28, 2025 at 6:00 AM
VC money = 🚀 but also ⏳⏳⏳

We chose to stay bootstrapped for now.

No pressure to chase hypergrowth, just focusing on building something great.

Would love to hear—if you raised, was it the right call? If not, what’s holding you back?

#funding #raising
March 27, 2025 at 4:45 PM
If I could go back in time, I’d tell myself:

• Your first version will be bad. Ship it anyway.
• No one cares about your idea, only your execution.
• Sales is harder than building the product.

What’s one thing you wish you knew before starting your company?

#build #saas
March 27, 2025 at 2:45 PM
Running sprints shouldn’t feel like herding cats. 🏃‍♂️🐱

But let’s be real—keeping track of tasks, blockers, and velocity in @jira?

Painful.

@leanbase 's agile sprint management is simple, visual, and actually useful.

Try it out: leanbase.com
March 27, 2025 at 8:30 AM
15 years in tech.

One recurring frustration.

No matter the company, no matter the team—task management was always a nightmare.

Too many tools, too little clarity.

So I stopped complaining and started building.

Excited that leanbase.com is released!

#saas #buildinpublic
Manage Your Projects & Tasks Online • Leanbase
Stay productive anytime, anywhere with Leanbase. Keep your remote, distributed teams, and entire organization aligned on their goals, projects, and tasks.
leanbase.com
March 27, 2025 at 4:16 AM