@remindmeofth.is in 2 months

Can’t believe it’s been 6 months already!

This took so much longer than I thought as I also had to create new functionality (in reporting or internal tooling) to support specific sequences like:

- ⏳9 days before subscription ends
- 🤑 Unique, user specific discount codes that expire in days

I knew follow up communication is essential but I didn't want to just send off 1 filler email and be done. So, took the time to research, write & rewrite copy, implement tooling and setup the sequences.

💪 Powering through
Despite this, I have showed up everyday: Improved transcript for our users and tried things to get resolve the issue.

PS: The campaign is live, for now (🤞 we don't run into this again)

Why? There’s already github.com/gitroomhq/po...

Cloudflare won’t work for this?

In Transcript v1, I have done this well using my learnings at SwiftKey. While building v2 from ground up, I haven't paid attention to it because I know I can always revise later. Sketched out the current flow to create a transcript for a new user. Spent this week to optimise this funnel.

Not just brand perception. Need to find a scalable acquisition channel. You can’t control word of mouth so, hard to scale it!

The stabiliser is my hand 😅

Daily: Respond to support requests
Weekly: Evaluate product feedback
Monthly: Send detailed product updates

This is in addition to special announcements, onboarding flows, promotions etc.