Most relevant was the difference in solving day to day problems (customer support) vs “keep me awake at night” problems. These are easily confused by an organization in my experience, but the difference is really important to actually make happier customers.

This was particularly relevant and refreshing.

Which brings me to my next point, where have formal hats and partial eyeglasses gone?

vs. Reels not having pause functionality for the longest time (does it now??), probably to juice some metric that makes advertisers feel better.

Similar story here 😄 my son currently uses my old 2012 MBP (still works great) and my old iPhone 12 mini (no complaints at all). Aside from luxury status and super refined UX….the shit just lasts and I love tech being less disposable.

Apple’s primary strategy since iPhone has been take an existing category and make a highly usable luxury product out of it. Often a leader in the category, rarely the monopoly.

Meta copies, but instead of trying to be the best they try to be the biggest.

One of three things is not like the other.

TRENDING UP Y’ALL!! 📈

This one didn’t print on my 2025 bingo card, weird.

YES. Came here to say this.

Love this! What was the cause?

👋🏼