And back on as Sunday wraps up. So far, so good on Monday.

And back OFF the grid. Boooo.

And we are back on the grid after ~25 hours.

Still out of luck (power) here.

And another two hours

Thanks for taking a look. Transformation is an overused word but tackling the whole customer experience goes far beyond tech. People and constraints are the hard part.

Almost all my international calling is via data services, not cellular. This is a reminder to continue that practice!