Ofgem
@ofgem.gov.uk
We are Britain’s independent energy regulator.
Our role is to protect consumers now and in the future by working to deliver a greener, fairer energy system. https://linktr.ee/ofgem
Our role is to protect consumers now and in the future by working to deliver a greener, fairer energy system. https://linktr.ee/ofgem
If you’re in debt your supplier has to support you to get on top of your payments.
You can find info on the protections in place for customers who owe money here: https://ow.ly/PNjN50XnGpA
You can find info on the protections in place for customers who owe money here: https://ow.ly/PNjN50XnGpA
December 1, 2025 at 11:20 AM
If you’re in debt your supplier has to support you to get on top of your payments.
You can find info on the protections in place for customers who owe money here: https://ow.ly/PNjN50XnGpA
You can find info on the protections in place for customers who owe money here: https://ow.ly/PNjN50XnGpA
Your energy supplier should be your first point of contact if you have a problem with their service – they must have an adequate complaints process.
For advice on how to contact them and get the support you need, look here ➡️ https://ow.ly/QhUs50X3qee
For advice on how to contact them and get the support you need, look here ➡️ https://ow.ly/QhUs50X3qee
December 1, 2025 at 7:00 AM
Your energy supplier should be your first point of contact if you have a problem with their service – they must have an adequate complaints process.
For advice on how to contact them and get the support you need, look here ➡️ https://ow.ly/QhUs50X3qee
For advice on how to contact them and get the support you need, look here ➡️ https://ow.ly/QhUs50X3qee
📢 Episode 4 of our podcast Inside Energy is out now!
We look at how battery storage, offshore wind and rooftop solar are changing the UK’s energy system.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/sI5y50XxoVO
We look at how battery storage, offshore wind and rooftop solar are changing the UK’s energy system.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/sI5y50XxoVO
November 29, 2025 at 9:00 AM
📢 Episode 4 of our podcast Inside Energy is out now!
We look at how battery storage, offshore wind and rooftop solar are changing the UK’s energy system.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/sI5y50XxoVO
We look at how battery storage, offshore wind and rooftop solar are changing the UK’s energy system.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/sI5y50XxoVO
📢 Episode 4 of our podcast Inside Energy is out now!
We look at how battery storage, offshore wind and rooftop solar are changing the UK’s energy system.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/84F250XxoRl
We look at how battery storage, offshore wind and rooftop solar are changing the UK’s energy system.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/84F250XxoRl
November 28, 2025 at 9:00 AM
📢 Episode 4 of our podcast Inside Energy is out now!
We look at how battery storage, offshore wind and rooftop solar are changing the UK’s energy system.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/84F250XxoRl
We look at how battery storage, offshore wind and rooftop solar are changing the UK’s energy system.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/84F250XxoRl
🍽️ Do you know how much you're spending when you cook dinner or put a wash on?
We've broken down the average usage costs of popular appliances based on the 1 January 2026 price cap level 👇
We've broken down the average usage costs of popular appliances based on the 1 January 2026 price cap level 👇
November 27, 2025 at 5:01 PM
🍽️ Do you know how much you're spending when you cook dinner or put a wash on?
We've broken down the average usage costs of popular appliances based on the 1 January 2026 price cap level 👇
We've broken down the average usage costs of popular appliances based on the 1 January 2026 price cap level 👇
📢 Episode 4 of our podcast Inside Energy is out Fri 28 Nov!
We look at how clean energy took off, the rise of offshore wind, rooftop solar and battery storage and why the North Sea could power Europe.
🎧 You can listen to previous episodes on podcast streaming services.
We look at how clean energy took off, the rise of offshore wind, rooftop solar and battery storage and why the North Sea could power Europe.
🎧 You can listen to previous episodes on podcast streaming services.
November 27, 2025 at 9:01 AM
📢 Episode 4 of our podcast Inside Energy is out Fri 28 Nov!
We look at how clean energy took off, the rise of offshore wind, rooftop solar and battery storage and why the North Sea could power Europe.
🎧 You can listen to previous episodes on podcast streaming services.
We look at how clean energy took off, the rise of offshore wind, rooftop solar and battery storage and why the North Sea could power Europe.
🎧 You can listen to previous episodes on podcast streaming services.
Three top tips for reducing your lighting bill:
↔️ Swap out your incandescent filament bulbs with modern LEDs, CFL or halogens
🌆 Turn off the lights when no one’s in the room
💡 Motion sensors are a great way to ensure you are only using lights when you need them
↔️ Swap out your incandescent filament bulbs with modern LEDs, CFL or halogens
🌆 Turn off the lights when no one’s in the room
💡 Motion sensors are a great way to ensure you are only using lights when you need them
November 27, 2025 at 7:00 AM
Three top tips for reducing your lighting bill:
↔️ Swap out your incandescent filament bulbs with modern LEDs, CFL or halogens
🌆 Turn off the lights when no one’s in the room
💡 Motion sensors are a great way to ensure you are only using lights when you need them
↔️ Swap out your incandescent filament bulbs with modern LEDs, CFL or halogens
🌆 Turn off the lights when no one’s in the room
💡 Motion sensors are a great way to ensure you are only using lights when you need them
The Priority Services Register is a free service designed to provide additional support to people that might need it 🤝
By joining, you can receive tailored assistance from your energy supplier to meet your specific needs.
Learn more: https://ow.ly/y5ix50Xn6LF
By joining, you can receive tailored assistance from your energy supplier to meet your specific needs.
Learn more: https://ow.ly/y5ix50Xn6LF
November 26, 2025 at 7:00 AM
The Priority Services Register is a free service designed to provide additional support to people that might need it 🤝
By joining, you can receive tailored assistance from your energy supplier to meet your specific needs.
Learn more: https://ow.ly/y5ix50Xn6LF
By joining, you can receive tailored assistance from your energy supplier to meet your specific needs.
Learn more: https://ow.ly/y5ix50Xn6LF
Do you have credit on your energy account?
It's good to learn how account balances work, why it might be a good idea to build up credit and how to get a refund if you think your current or previous supplier owes you money.
You can find out more here: https://ow.ly/jm1a50X3qaR
It's good to learn how account balances work, why it might be a good idea to build up credit and how to get a refund if you think your current or previous supplier owes you money.
You can find out more here: https://ow.ly/jm1a50X3qaR
November 25, 2025 at 7:00 AM
Do you have credit on your energy account?
It's good to learn how account balances work, why it might be a good idea to build up credit and how to get a refund if you think your current or previous supplier owes you money.
You can find out more here: https://ow.ly/jm1a50X3qaR
It's good to learn how account balances work, why it might be a good idea to build up credit and how to get a refund if you think your current or previous supplier owes you money.
You can find out more here: https://ow.ly/jm1a50X3qaR
A fixed-rate tariff can be a good way of being certain of your outgoings every month.
Keep an eye on what's out there and make sure you're on the right tariff for you.
Helping you be #EnergyAware
Keep an eye on what's out there and make sure you're on the right tariff for you.
Helping you be #EnergyAware
November 24, 2025 at 2:50 PM
A fixed-rate tariff can be a good way of being certain of your outgoings every month.
Keep an eye on what's out there and make sure you're on the right tariff for you.
Helping you be #EnergyAware
Keep an eye on what's out there and make sure you're on the right tariff for you.
Helping you be #EnergyAware
🚨 Tampering with your meter is illegal and could be dangerous.
Meter tampering causes one death every 10 days in the UK.
More details thanks to Citizens Advice here: https://ow.ly/2U6N50X3r93
Meter tampering causes one death every 10 days in the UK.
More details thanks to Citizens Advice here: https://ow.ly/2U6N50X3r93
November 24, 2025 at 7:00 AM
🚨 Tampering with your meter is illegal and could be dangerous.
Meter tampering causes one death every 10 days in the UK.
More details thanks to Citizens Advice here: https://ow.ly/2U6N50X3r93
Meter tampering causes one death every 10 days in the UK.
More details thanks to Citizens Advice here: https://ow.ly/2U6N50X3r93
📢 Inside Energy Ep 3 out now!
Met Office scientist Dr Emily Wallace talks about the climate crisis and how the energy industry needs to lead the way.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/mu9E50XsRz6
Met Office scientist Dr Emily Wallace talks about the climate crisis and how the energy industry needs to lead the way.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/mu9E50XsRz6
November 22, 2025 at 9:00 AM
📢 Inside Energy Ep 3 out now!
Met Office scientist Dr Emily Wallace talks about the climate crisis and how the energy industry needs to lead the way.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/mu9E50XsRz6
Met Office scientist Dr Emily Wallace talks about the climate crisis and how the energy industry needs to lead the way.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/mu9E50XsRz6
What is a fixed tariff?
A fixed tariff means the price you pay per unit of energy stays the same for your contract term (usually 12–24 months) ✅
Price certainty. Easier budgeting. No mid-contract hikes.
Learn more by watching our 60 second explainer 👇
A fixed tariff means the price you pay per unit of energy stays the same for your contract term (usually 12–24 months) ✅
Price certainty. Easier budgeting. No mid-contract hikes.
Learn more by watching our 60 second explainer 👇
November 21, 2025 at 10:28 AM
What is a fixed tariff?
A fixed tariff means the price you pay per unit of energy stays the same for your contract term (usually 12–24 months) ✅
Price certainty. Easier budgeting. No mid-contract hikes.
Learn more by watching our 60 second explainer 👇
A fixed tariff means the price you pay per unit of energy stays the same for your contract term (usually 12–24 months) ✅
Price certainty. Easier budgeting. No mid-contract hikes.
Learn more by watching our 60 second explainer 👇
📢 Inside Energy Ep 3 out now!
Met Office scientist Dr Emily Wallace talks about the climate crisis and how the energy industry needs to lead the way.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/m30g50XsRtG
Met Office scientist Dr Emily Wallace talks about the climate crisis and how the energy industry needs to lead the way.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/m30g50XsRtG
November 21, 2025 at 9:00 AM
📢 Inside Energy Ep 3 out now!
Met Office scientist Dr Emily Wallace talks about the climate crisis and how the energy industry needs to lead the way.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/m30g50XsRtG
Met Office scientist Dr Emily Wallace talks about the climate crisis and how the energy industry needs to lead the way.
🎧 You can listen now on podcast streaming services, or by clicking here: https://ow.ly/m30g50XsRtG
Ever wondered where every £1 of your energy bill goes? 💭
Here’s our pound pie chart that shows how it’s sliced.
Look through this thread to find out what these terms mean 🧵👇
*Figures are approximate due to rounding
Here’s our pound pie chart that shows how it’s sliced.
Look through this thread to find out what these terms mean 🧵👇
*Figures are approximate due to rounding
November 21, 2025 at 8:01 AM
Ever wondered where every £1 of your energy bill goes? 💭
Here’s our pound pie chart that shows how it’s sliced.
Look through this thread to find out what these terms mean 🧵👇
*Figures are approximate due to rounding
Here’s our pound pie chart that shows how it’s sliced.
Look through this thread to find out what these terms mean 🧵👇
*Figures are approximate due to rounding
From 1 January 2026, the average price cap unit rates for energy are changing. The standing charge for those on a standard variable tariff is increasing.
These are caps on unit rates plus the standing charge (not a cap on your total bill).
More: https://ow.ly/9zi350XvB1E
These are caps on unit rates plus the standing charge (not a cap on your total bill).
More: https://ow.ly/9zi350XvB1E
November 21, 2025 at 7:30 AM
From 1 January 2026, the average price cap unit rates for energy are changing. The standing charge for those on a standard variable tariff is increasing.
These are caps on unit rates plus the standing charge (not a cap on your total bill).
More: https://ow.ly/9zi350XvB1E
These are caps on unit rates plus the standing charge (not a cap on your total bill).
More: https://ow.ly/9zi350XvB1E
The quarterly energy price cap will rise by 0.2% from 1 January 2026.
This will be a rise of around 28p per month for the average household.
This is a cap on energy unit price plus standing charge, not a cap on total bills.
More ⬇️
https://ow.ly/IKYx50Xvv4r
This will be a rise of around 28p per month for the average household.
This is a cap on energy unit price plus standing charge, not a cap on total bills.
More ⬇️
https://ow.ly/IKYx50Xvv4r
November 21, 2025 at 7:00 AM
The quarterly energy price cap will rise by 0.2% from 1 January 2026.
This will be a rise of around 28p per month for the average household.
This is a cap on energy unit price plus standing charge, not a cap on total bills.
More ⬇️
https://ow.ly/IKYx50Xvv4r
This will be a rise of around 28p per month for the average household.
This is a cap on energy unit price plus standing charge, not a cap on total bills.
More ⬇️
https://ow.ly/IKYx50Xvv4r
Great to host Matt Cole from the Fuel Bank Foundation yesterday at Ofgem.
We discussed tackling fuel poverty and making the #NetZero transition fair for everyone.
Thanks to the Fuel Bank Foundation for their ongoing work supporting vulnerable households.
#FuelPoverty #EnergyForAll
We discussed tackling fuel poverty and making the #NetZero transition fair for everyone.
Thanks to the Fuel Bank Foundation for their ongoing work supporting vulnerable households.
#FuelPoverty #EnergyForAll
November 20, 2025 at 4:08 PM
Great to host Matt Cole from the Fuel Bank Foundation yesterday at Ofgem.
We discussed tackling fuel poverty and making the #NetZero transition fair for everyone.
Thanks to the Fuel Bank Foundation for their ongoing work supporting vulnerable households.
#FuelPoverty #EnergyForAll
We discussed tackling fuel poverty and making the #NetZero transition fair for everyone.
Thanks to the Fuel Bank Foundation for their ongoing work supporting vulnerable households.
#FuelPoverty #EnergyForAll
📢 Inside Energy Ep 3 drops Fri 21 Nov!
Ofgem's Jenny Boothe and Akshay Kaul reveal the regulator’s story from its inception 25 years ago.
🎧 You can listen to previous episodes on podcast streaming services.
Ofgem's Jenny Boothe and Akshay Kaul reveal the regulator’s story from its inception 25 years ago.
🎧 You can listen to previous episodes on podcast streaming services.
November 20, 2025 at 9:01 AM
📢 Inside Energy Ep 3 drops Fri 21 Nov!
Ofgem's Jenny Boothe and Akshay Kaul reveal the regulator’s story from its inception 25 years ago.
🎧 You can listen to previous episodes on podcast streaming services.
Ofgem's Jenny Boothe and Akshay Kaul reveal the regulator’s story from its inception 25 years ago.
🎧 You can listen to previous episodes on podcast streaming services.
The Priority Services Register is a free service designed to provide additional support to people that might need it 🤝
By joining, you can receive tailored assistance from your energy supplier to meet your specific needs.
Learn more: https://ow.ly/ee4O50X3qi1
By joining, you can receive tailored assistance from your energy supplier to meet your specific needs.
Learn more: https://ow.ly/ee4O50X3qi1
November 20, 2025 at 7:00 AM
The Priority Services Register is a free service designed to provide additional support to people that might need it 🤝
By joining, you can receive tailored assistance from your energy supplier to meet your specific needs.
Learn more: https://ow.ly/ee4O50X3qi1
By joining, you can receive tailored assistance from your energy supplier to meet your specific needs.
Learn more: https://ow.ly/ee4O50X3qi1
So much of staying on top of your energy bills comes down to keeping in touch with your supplier.
Keeping your details up to date and reaching out early can unlock support, flexible payments, and better deals.
Staying connected can save you money.
Keeping your details up to date and reaching out early can unlock support, flexible payments, and better deals.
Staying connected can save you money.
November 19, 2025 at 11:20 AM
So much of staying on top of your energy bills comes down to keeping in touch with your supplier.
Keeping your details up to date and reaching out early can unlock support, flexible payments, and better deals.
Staying connected can save you money.
Keeping your details up to date and reaching out early can unlock support, flexible payments, and better deals.
Staying connected can save you money.
🏠 Moving home can be stressful, but don't forget about your energy supplier!
Give notice, read meters, and provide a forwarding address to avoid issues.
Tap our link in bio for more.
Give notice, read meters, and provide a forwarding address to avoid issues.
Tap our link in bio for more.
November 19, 2025 at 7:00 AM
🏠 Moving home can be stressful, but don't forget about your energy supplier!
Give notice, read meters, and provide a forwarding address to avoid issues.
Tap our link in bio for more.
Give notice, read meters, and provide a forwarding address to avoid issues.
Tap our link in bio for more.
It's good to keep your current energy account in credit but did you know £240 million in closed accounts is currently unclaimed.
🟠 Have you moved house in the last 5 years?
🟠 Was your account missing your contact details?
You might have credit waiting.
🟠 Have you moved house in the last 5 years?
🟠 Was your account missing your contact details?
You might have credit waiting.
November 18, 2025 at 3:25 PM
It's good to keep your current energy account in credit but did you know £240 million in closed accounts is currently unclaimed.
🟠 Have you moved house in the last 5 years?
🟠 Was your account missing your contact details?
You might have credit waiting.
🟠 Have you moved house in the last 5 years?
🟠 Was your account missing your contact details?
You might have credit waiting.
Let’s help each other to be #EnergyAware – do you have friends, family or neighbours who might need:
🟠 Extra support in a power cut
🟠 Help to avoid energy scams
🟠 Energy saving home improvements to keep them safe and warm
Think about how you can offer support.
🟠 Extra support in a power cut
🟠 Help to avoid energy scams
🟠 Energy saving home improvements to keep them safe and warm
Think about how you can offer support.
November 18, 2025 at 7:00 AM
Let’s help each other to be #EnergyAware – do you have friends, family or neighbours who might need:
🟠 Extra support in a power cut
🟠 Help to avoid energy scams
🟠 Energy saving home improvements to keep them safe and warm
Think about how you can offer support.
🟠 Extra support in a power cut
🟠 Help to avoid energy scams
🟠 Energy saving home improvements to keep them safe and warm
Think about how you can offer support.
If you’re in debt your supplier has to support you to get on top of your payments.
You can find info on the protections in place for customers who owe money here: https://ow.ly/pPSm50XnGaK
You can find info on the protections in place for customers who owe money here: https://ow.ly/pPSm50XnGaK
November 17, 2025 at 11:20 AM
If you’re in debt your supplier has to support you to get on top of your payments.
You can find info on the protections in place for customers who owe money here: https://ow.ly/pPSm50XnGaK
You can find info on the protections in place for customers who owe money here: https://ow.ly/pPSm50XnGaK