Additionally, donations will also be accepted at Niagara Falls International Airport on weekdays from 6 a.m. to 4 p.m. or weekends between 7:30 a.m. and 2:30 p.m. 🛫

Donations can be made at the police station on weekdays from 8 a.m. to 4 p.m., or at the firehouse 24/7. If you come to the firehouse, ask for a tour! 🚒😀

Thank you for your patience as we work toward a resolution as quickly as possible.

🚍 For Friday PAL trip reservations, please call (716) 852-0385
📨 For customer service, please email info@nfta.com
✈️ For Buffalo airport terminal operations, call (716) 261-7111
🚒 For ARFF, call (716) 863-1781
🚔 For police, call (716) 847-5313

Ben says he recently came upon a shoebox filled with more than 60 Polaroid pictures of their drivers! Here are some of them.

Thanks for sharing this with us, Ben! 🙏📷

💭 "This was so much a part of their lives that they personally knew the name of every bus driver on that route, and many fellow regular riders. They were very proud of Buffalo, the NFTA, and their city life."

📣 Monday, November 10 at 3:30 p.m. at Leroy R. Coles, Jr. Branch Library, 1187 East Delavan Ave., Buffalo

📣 Monday, November 10 at 6:30 p.m. at Niagara Falls Public Library, 1425 Main Street, Niagara Falls

📣 Wednesday, November 5 at 4 p.m. at Kenmore Branch Library, 160 Delaware Rd., Kenmore

📣 Wednesday, November 5 at 6:15 p.m. at Buffalo & Erie County Public Library, 1 Lafayette Square, Buffalo

See if you'd be a good fit for a focus group here! ➡️ loom.ly/cauq5rc

Locations for the focus groups include Buffalo, Kenmore and Niagara Falls. If you're selected to be in a focus group, discussions will last approximately 90 minutes, and you will receive a cash stipend in appreciation for your time. 💵

This isn't just about Bailey BRT, but it starts there. BRT aims to offer faster, more frequent service compared to standard bus service, with stations that make for a more comfortable rider experience.

The cause is being investigated, and we appreciate our riders’ patience and understanding as our crews work around the clock to restore full service.

Riders are encouraged to check nfta.metro.com, as well as this page, for the latest service updates.

Bus shuttles will continue to run every 20 minutes to assist riders and fill the gap in rail service.