MERLIN Alerts
@merlin-alerts.merlin.mb.ca
Official @merlin.mb.ca account for updates on Maintenance and Outage events.
Scheduled maintenance window starts in 5 minutes. Please refer to email advisory for more details.
December 29, 2025 at 10:56 PM
Scheduled maintenance window starts in 5 minutes. Please refer to email advisory for more details.
Backup hardware move scheduled for today has been POSTPONED. See email for details.
December 18, 2025 at 2:07 PM
Backup hardware move scheduled for today has been POSTPONED. See email for details.
MERLIN will be performing maintenance on our IaaS VM management interface on January 2, 2026 @ 22:00. IaaS management portal will be inaccessible from 22:00-23:00. See e-mail for further details.
December 17, 2025 at 3:05 PM
MERLIN will be performing maintenance on our IaaS VM management interface on January 2, 2026 @ 22:00. IaaS management portal will be inaccessible from 22:00-23:00. See e-mail for further details.
Hosted Firewall Maintenance will be performed in 4mins. Please refer to maintenance advisory for more details.
November 27, 2025 at 10:56 PM
Hosted Firewall Maintenance will be performed in 4mins. Please refer to maintenance advisory for more details.
Scheduled network maintenance Sun. 2025-Dec-07 @ 20:00, affecting all customers connected through BU. See email for details.
November 24, 2025 at 5:40 PM
Scheduled network maintenance Sun. 2025-Dec-07 @ 20:00, affecting all customers connected through BU. See email for details.
Upcoming Backup hardware move on December 18, 2025 starting at 8:00am. See email for details. Email us if you have any questions.
November 24, 2025 at 3:50 PM
Upcoming Backup hardware move on December 18, 2025 starting at 8:00am. See email for details. Email us if you have any questions.
Scheduled Hosted Firewall maintenance window starts in 3 minutes. Please refer to maintenance advisory for more details.
November 20, 2025 at 10:57 PM
Scheduled Hosted Firewall maintenance window starts in 3 minutes. Please refer to maintenance advisory for more details.
Hosted Firewall Management Interface is back online.
November 14, 2025 at 7:53 PM
Hosted Firewall Management Interface is back online.
Currently experiencing an unexpected outage to our Hosted Firewall Management Interface. Firewall management is currently inaccessible. MERLIN is working with our vendor towards a resolution.
November 14, 2025 at 5:02 PM
Currently experiencing an unexpected outage to our Hosted Firewall Management Interface. Firewall management is currently inaccessible. MERLIN is working with our vendor towards a resolution.
MERLIN will be upgrading its NNI link to MRnet to 100G. Please refer to maintenance window for details.
November 10, 2025 at 10:28 PM
MERLIN will be upgrading its NNI link to MRnet to 100G. Please refer to maintenance window for details.
MERLIN will be performing maintenance on our Hosted Firewalls on November 27th (5pm-8pm). No interruption in connectivity or firewall functionality is expected. Please see email notice for details.
November 10, 2025 at 3:30 PM
MERLIN will be performing maintenance on our Hosted Firewalls on November 27th (5pm-8pm). No interruption in connectivity or firewall functionality is expected. Please see email notice for details.
MERLIN will be performing maintenance on our Hosted Firewall service on November 20th (5pm-8pm) which will result in limited access to the management interface. No interruption in connectivity or firewall functionality is expected. Please see email notice for details.
November 6, 2025 at 8:30 PM
MERLIN will be performing maintenance on our Hosted Firewall service on November 20th (5pm-8pm) which will result in limited access to the management interface. No interruption in connectivity or firewall functionality is expected. Please see email notice for details.
Scheduled IaaS network maintenance window starts the 10 minutes. Please refer to maintenance advisory for more details.
October 27, 2025 at 5:50 PM
Scheduled IaaS network maintenance window starts the 10 minutes. Please refer to maintenance advisory for more details.
Scheduled maintenance window starts the 15 minutes. Please refer to maintenance advisory for more details.
October 17, 2025 at 9:46 PM
Scheduled maintenance window starts the 15 minutes. Please refer to maintenance advisory for more details.
We are currently investigating a transient issue preventing some Hosted Firewall changes from being committed successfully. Please contact us if you observe any related issues.
October 16, 2025 at 5:43 PM
We are currently investigating a transient issue preventing some Hosted Firewall changes from being committed successfully. Please contact us if you observe any related issues.
MERLIN will be upgrading the OS version on their core data and storage switches on Monday October 27th from 1pm to 3pm. There should be no productivity impact in our IaaS infrastructure. Please see email notification.
October 14, 2025 at 6:21 PM
MERLIN will be upgrading the OS version on their core data and storage switches on Monday October 27th from 1pm to 3pm. There should be no productivity impact in our IaaS infrastructure. Please see email notification.
MERLIN VPLS upgrade has been rescheduled for October 17 starting at 5pm. This change will cause limited outage to customers connected via this circuit. See updated Maintenance Advisory for details.
October 7, 2025 at 7:26 PM
MERLIN VPLS upgrade has been rescheduled for October 17 starting at 5pm. This change will cause limited outage to customers connected via this circuit. See updated Maintenance Advisory for details.
*Update* - Unexpected Failover - Hosted Firewall pair is back in an active/passive automatic failover state. Further maintenance will be required in the near future to ensure continued stability. Please see email notification.
October 7, 2025 at 2:09 PM
*Update* - Unexpected Failover - Hosted Firewall pair is back in an active/passive automatic failover state. Further maintenance will be required in the near future to ensure continued stability. Please see email notification.
Emergency firewall failover test 7pm tonight, following vendor recommendation. See email for details.
October 3, 2025 at 8:57 PM
Emergency firewall failover test 7pm tonight, following vendor recommendation. See email for details.
MERLIN VPLS upgrade on October 16 will start at 5pm instead of 4pm. This change will cause limited outage to customers connected via this circuit.
October 2, 2025 at 9:31 PM
MERLIN VPLS upgrade on October 16 will start at 5pm instead of 4pm. This change will cause limited outage to customers connected via this circuit.
MERLIN will be upgrading its VPLS connection on October 16 starting at 4pm. This change will cause limited outage to customers connected via this circuit. Please see maintenance advisory for more details.
October 1, 2025 at 8:59 PM
MERLIN will be upgrading its VPLS connection on October 16 starting at 4pm. This change will cause limited outage to customers connected via this circuit. Please see maintenance advisory for more details.
Unexpected Failover - Due to a potential hardware fault, all network traffic has failed over to our second firewall in the HA pair. Network connectivity was uninterrupted, and all services remain functional. *See email notification for details*
September 23, 2025 at 8:51 PM
Unexpected Failover - Due to a potential hardware fault, all network traffic has failed over to our second firewall in the HA pair. Network connectivity was uninterrupted, and all services remain functional. *See email notification for details*
All services should be restored, if you are still experiencing issues please reach out to our after-hours contact.
July 19, 2025 at 7:30 PM
All services should be restored, if you are still experiencing issues please reach out to our after-hours contact.
Some MERLIN clients are currently experiencing service interruptions.
We are still investigating at this time, and apologize for the unplanned outage.
We are still investigating at this time, and apologize for the unplanned outage.
July 19, 2025 at 3:04 PM
Some MERLIN clients are currently experiencing service interruptions.
We are still investigating at this time, and apologize for the unplanned outage.
We are still investigating at this time, and apologize for the unplanned outage.
@merlin.mb.ca Upcoming Network Maintenance on July 9th 2025, starting at 7:00pm. See email for details. Email us if you have any questions.
July 2, 2025 at 8:28 PM
@merlin.mb.ca Upcoming Network Maintenance on July 9th 2025, starting at 7:00pm. See email for details. Email us if you have any questions.