Max Clark
banner
maxclark.bsky.social
Max Clark
@maxclark.bsky.social
Building an IT Services brokerage. Helping people buy right the first time. Founder of ITBroker.com
Real redundancy means you don’t notice when something goes down

It’s complicated, expensive, and almost impossible to achieve

But most companies would be just fine with spare hardware sitting on a shelf and a 4 hour recovery
July 4, 2025 at 1:29 PM
It’s a “fee” not a tax

Has almost zero oversight

Changes quarterly

Is currently 36%

And we’re stuck with it

I really hoped the USF was dead
June 28, 2025 at 2:00 PM
Anna Wintour ran Vogue for 37 years - an absolute boss who helped define fashion and pop culture for most of my life
June 28, 2025 at 11:20 AM
Spend a couple minutes reading Plaid’s privacy policy

Do you really want to give them all of this data?
June 27, 2025 at 1:33 PM
When anyone can say no, it’s hard to get to yes

It’s common to see a purchasing committee with a 6-8 people but when you factor in their managers, executives, business development, procurement, compliance, and lawyers dozens of people are involved
June 25, 2025 at 1:29 PM
It’s just too scary

Real reason why most IT projects fail to get off the ground

Your business needs transformational change, but people involved don’t want to risk their jobs to make it happen

One fix is to bring in a consultant that can be the fall guy if things go wrong

What’s yours?
June 24, 2025 at 1:47 PM
Gonna migrate my wife and her company off of Google Workspace - can you guess where (hint it’s not what you think)?
June 23, 2025 at 1:31 PM
Block your iPhone apps from asking for ratings

Disable In-App Ratings and Reviews:
• Open the Settings app
• Scroll down and tap App Store
• Under In-App Ratings & Reviews, toggle off the option for In-App Ratings & Reviews
June 22, 2025 at 1:59 PM
How’d we get to the point where everything requires an email which triggers surveys???

“I randomly had coffee here and will never see you again. Yes please send me a survey every day for the next month.”

Time to build a Google App Script to auto filter and mark all of these as spam moving forward.
June 21, 2025 at 1:59 PM
Current me is snoozing emails till after the summer

Future me is gonna be PISSED!
June 20, 2025 at 12:58 PM
For weeks I’ve been saving every cold email to a folder

It’s hilarous to watch the entire sequence play out over a few days (the breakup emails crack me up)

Should I make an unhinged video roasting all of them?
June 19, 2025 at 12:56 PM
Grok let’s you link directly to the chat
Gemini wants you to create a Google Doc
ChatGPT will share but requires recipient on account

Little things like this drive (my) user behavior more than you’d expect

Delight your users first, worry about viral loops second
June 18, 2025 at 12:56 PM
The pre-announcement doesn’t include any actual details

Just how bad is this gonna be?
June 17, 2025 at 4:28 PM
It’s sad, but whenever I see a community announce they’re moving to Discord I immediately think “that group’s dead”
June 17, 2025 at 1:01 PM
Sent from +63 (Philippines) number
Wrong date format (12 June)
Wrong spelling (centre vs center)
Link to rando website (kindy icu)

Scary that this works

Scary that people think SAT/EDR is the solution

Your users need active security measures protecting them

This gets worse
June 16, 2025 at 1:04 PM
Funny how differently I remember this…

1. Email from Bill that our settings changed
2. Bill support has zero clue
3. Takes days for us to get it resolved
4. Bill tells us later “no big deal”

Random changes with our accounting is a big deal

Kickstarted our migration away
June 15, 2025 at 2:02 PM
Always be simplifying

Everyday something is going to happen that's going to result with the urge to create a new process/system/report/etc...

This is the natural order of things

Your job is to resist the bloat and push for the simpler way
June 14, 2025 at 2:03 PM
Do you know the difference between SSE and SASE?

What makes that "A" so important?

Or maybe that "A" doesn't matter to you at all...

How does that "A" impact your provider selection?

(Yes the industry makes this hard on purpose - we're here to fix that)
June 13, 2025 at 1:03 PM
Passkeys are the most controversial thing since QR codes

People don't understand them and CyberSecurity experts will tell you the faults and why they're a bad idea

Meanwhile they're likely the best thing to actually create strong identity and authentication for the masses
June 12, 2025 at 12:58 PM
Don't send email blasts or newsletters from your actual email

You might think this is boosting deliverability, but what's really happening
June 11, 2025 at 12:57 PM
Finance: Lower our cloud bill!!!
DevOps: How???

Sound familiar? You're not alone.

How companies are managing cloud spend is completely broken, and the attempted fixes are worse
June 10, 2025 at 12:59 PM
"Nobody get's fired for buying IBM!"

Being different is scary, if anything goes wrong it's your head on the chopping block

But followers don't get awards or promotions
June 9, 2025 at 1:00 PM
You can do it right the first time, or you can do it twice at three times the cost

Run the patch cord right the first time, or end up with a mess that requires a maintenance window to fix
June 8, 2025 at 2:00 PM
I'm not a sales guy, but I'm involved in tons of sales cycles

The amount of times I see a seller add unnecessary roadblocks to a customer buying their product/service is insane

It's your job to reduce friction not increase it!
June 7, 2025 at 2:03 PM
Periodic reminder to audit your subscriptions

We've cut $1,031.80/month so far this week
June 6, 2025 at 1:01 PM