Lucy Bannister
lucybannister.bsky.social
Lucy Bannister
@lucybannister.bsky.social
Interim Head of Policy & Influencing at Turn2Us. Previously Joseph Rowntree Foundation, Living Wage Foundation and local government. Trustee Sufra NW London.
Our new report - From stigma to support - sets out three critical changes to ensure the government's reforms actually improve the system:
1. Transform PIP - from interrogations to support
2. Invest in training & capacity of frontline DWP staff
3. End sanctions to nurture confidence and ambition
Stigma to support: Rebuilding trust in our social security system
Our recommendations to policy makers to de-stigmatise the social security system (DWP) so people can get the help they need.
www.turn2us.org.uk
November 4, 2025 at 10:40 AM
Great to see you there Iain!
October 31, 2025 at 7:50 AM
Reposted by Lucy Bannister
We’re excited to keep working with our supporters, alongside MPs and the government to create a social security system we can all be proud of. Together we can #StoptheStigma and #FixtheSystem

@terryjermymp.bsky.social
October 30, 2025 at 4:56 PM
By ensuring its reforms build trust and restore dignity & respect, the government has an opportunity to deliver a social security system we can all be proud of.

Read our full recommendations 🤓 www.turn2us.org.uk/stop-stigma
And support our campaign 📣 www.turn2us.org.uk/stop-the-sti...

(END)
October 30, 2025 at 7:46 AM
3. DWP need to stop the surveillance:
Sanctions and prescriptive conditionality are infantilising, erode trust and don't help people into work. We are backing @neweconomics.bsky.social's proposal for a 3-month period of voluntary engagement to instead nurture confidence, ambition and hope. (5/6)
October 30, 2025 at 7:46 AM
2. DWP must restore trust as a foundation for effective
engagement:
Work coaches & assessors can either help overcome shame, build confidence and enable people to succeed – or further reinforce stigma. DWP staff need the time, capacity and training to build trust and provide tailored support. (4/6)
October 30, 2025 at 7:46 AM
1. DWP need to transform access to PIP, from interrogation to support:
The Timms Review should consider learnings from Scotland’s embedding of dignity & respect, simplifying application forms, reducing unnecessary assessments, and assessors that understand the reality of life with a disability (3/6)
October 30, 2025 at 7:46 AM
Our insights show that ambitions to support more people into new and better work are doomed to fail - unless the government addresses the reputation, culture and distrust of PIP assessments and Jobcentres.

We're calling for 3 changes for a more effective, efficient and compassionate system👇 (2/6)
October 30, 2025 at 7:46 AM
Demoralising, frustrating processes are harming individuals - half of claimants said the process worsened their mental health - and eroding trust in DWP.

To successfully improve employment support and the PIP assessment, government reforms must prioritise treating people with dignity and respect.
Experiences of the UK social security system
How the experience of accessing benefits support impacts claimants and the overall effectiveness of the social security system.
www.turn2us.org.uk
September 26, 2025 at 11:59 AM
Reposted by Lucy Bannister
Turn2us will be at the Labour Party Conference with the @thefabians.bsky.social, where we will put these findings to the Minister for Social Security and Disability, Stephen Timms.

Join us on the day at Bluecoats at 7pm, Sunday 28th Sept: fabians.org.uk/social-insec...
Social Insecurity | Fabian Society
Fabian Society
fabians.org.uk
September 24, 2025 at 1:31 PM