Sharing perspectives from clinic, research & policy.
Clinical psychologist. Researcher. Leader in mental health. Husband and father of three.
Treat gaps as feedback.
Treat gaps as feedback.
Decide how you’ll know you’ve succeeded.
Decide how you’ll know you’ve succeeded.
If it needs a slide to explain, it isn’t a goal.
If it needs a slide to explain, it isn’t a goal.
If everything’s a priority, nothing is.
If everything’s a priority, nothing is.
Be self-critical but fair. Did we state reasons? Report your findings publicly.
Be self-critical but fair. Did we state reasons? Report your findings publicly.
Example: “We prioritize high-risk patients for intensive follow-up due to preventable harm.”
Example: “We prioritize high-risk patients for intensive follow-up due to preventable harm.”
Publish decisions and the reasons in plain language: what we did, what we chose not to do, and why.
Share via intranet, meetings, dialogue.
Publish decisions and the reasons in plain language: what we did, what we chose not to do, and why.
Share via intranet, meetings, dialogue.
Greet by name. Remind why it matters. Correct in the moment, kindly. Thank those who set the example.
#Leadership #WorkplaceCulture #Healthcare #BehaviorChange #LeadingWithPsych
Greet by name. Remind why it matters. Correct in the moment, kindly. Thank those who set the example.
#Leadership #WorkplaceCulture #Healthcare #BehaviorChange #LeadingWithPsych
Our housekeeping leader turned it around. I asked how…
Our housekeeping leader turned it around. I asked how…
Everyday feedback are powerful and sustainable.
Model positive feedback. Make positive reinforcement visible and safe to give.
Everyday feedback are powerful and sustainable.
Model positive feedback. Make positive reinforcement visible and safe to give.
Is it recognition? Autonomy? A sense of progress? Belonging?
If you don’t know, you’re might reinforce the wrong thing.
Is it recognition? Autonomy? A sense of progress? Belonging?
If you don’t know, you’re might reinforce the wrong thing.