Kola
@kola-design.bsky.social
Service Designer
Improving public sector services through innovative design & transformation methods, while prioritising accessibility and usability.
www.veilworx.com
Improving public sector services through innovative design & transformation methods, while prioritising accessibility and usability.
www.veilworx.com
Pinned
Kola
@kola-design.bsky.social
· Nov 16
Recently, I had the pleasure of being around the vibrant energy of service designers, UX designers, and design enthusiasts at Service Design Bristol.
During the event, I shared insights on the profound impact of making assumptions on public service design and delivery, the..
During the event, I shared insights on the profound impact of making assumptions on public service design and delivery, the..
Are you a #ServiceDesigner gearing up for your next #DesignConference? Elevate your #learning, #networking, and #innovation game with these valuable insights.
veilworx.com/tips-to-ensu...
veilworx.com/tips-to-ensu...
Tips to ensure you make the most out of your service design conference experience | veilworx
veilworx.com
December 2, 2024 at 7:56 PM
Are you a #ServiceDesigner gearing up for your next #DesignConference? Elevate your #learning, #networking, and #innovation game with these valuable insights.
veilworx.com/tips-to-ensu...
veilworx.com/tips-to-ensu...
Dive into the world of #productdesign and discover the hurdles #trainees face, the lessons learned, and the importance of perseverance. Join the conversation and share your own experiences in the dynamic field of #ProductDesign.
#DesignCommunity
veilworx.com/challenges-a...
#DesignCommunity
veilworx.com/challenges-a...
Challenges and successes every product design trainee should know | veilworx
veilworx.com
December 1, 2024 at 8:46 PM
Dive into the world of #productdesign and discover the hurdles #trainees face, the lessons learned, and the importance of perseverance. Join the conversation and share your own experiences in the dynamic field of #ProductDesign.
#DesignCommunity
veilworx.com/challenges-a...
#DesignCommunity
veilworx.com/challenges-a...
Change is an inevitable part of life, and as #ServiceDesigners, we have the opportunity to facilitate and guide this process. Explore the reasons behind resistance to change and provide strategies to help organisations embrace new ideas.
veilworx.com/how-service-...
veilworx.com/how-service-...
How service designers can help people embrace new ideas by designing for change | veilworx
veilworx.com
December 1, 2024 at 8:30 PM
Change is an inevitable part of life, and as #ServiceDesigners, we have the opportunity to facilitate and guide this process. Explore the reasons behind resistance to change and provide strategies to help organisations embrace new ideas.
veilworx.com/how-service-...
veilworx.com/how-service-...
In today's fast-paced work environment, #ProjectManagement skills are essential for ambitious #UXdesigners. By investing in project management training, we can gain a competitive edge in the industry.
Check the link to learn more:
veilworx.com/why-project-...
Check the link to learn more:
veilworx.com/why-project-...
Why project management training is the next step for ambitious UX designers | veilworx
veilworx.com
December 1, 2024 at 8:24 PM
In today's fast-paced work environment, #ProjectManagement skills are essential for ambitious #UXdesigners. By investing in project management training, we can gain a competitive edge in the industry.
Check the link to learn more:
veilworx.com/why-project-...
Check the link to learn more:
veilworx.com/why-project-...
As a Service Designer, I'm often asked about the differences between UX and service design. Check out my latest blog post for a detailed comparison of the two approaches:
veilworx.com/how-ux-and-s...
veilworx.com/how-ux-and-s...
How UX and service design can work together to bridge gaps | veilworx
Maximising the effectiveness of human-centred design through the integration of UX and service design approaches.
veilworx.com
December 1, 2024 at 8:18 PM
As a Service Designer, I'm often asked about the differences between UX and service design. Check out my latest blog post for a detailed comparison of the two approaches:
veilworx.com/how-ux-and-s...
veilworx.com/how-ux-and-s...
UX design is like decorating a house, but service design is building the entire neighbourhood. Discover the key differences between both approaches and learn how to choose which method is best for you in my latest blog post:
veilworx.com/ux-design-vs...
veilworx.com/ux-design-vs...
UX Design vs. service design: Comparing goals, methods, and outcomes | veilworx
veilworx.com
December 1, 2024 at 8:16 PM
UX design is like decorating a house, but service design is building the entire neighbourhood. Discover the key differences between both approaches and learn how to choose which method is best for you in my latest blog post:
veilworx.com/ux-design-vs...
veilworx.com/ux-design-vs...
Reposted by Kola
Securing the right job role is crucial for #ServiceDesigners to thrive in their careers. Discover how to clarify job roles, assess team dynamics, evaluate growth prospects, and more in this blog post.
veilworx.com/essential-qu...
veilworx.com/essential-qu...
Essential questions for service designers to ask potential employers to assess job fit | veilworx
veilworx.com
November 30, 2024 at 9:57 PM
Securing the right job role is crucial for #ServiceDesigners to thrive in their careers. Discover how to clarify job roles, assess team dynamics, evaluate growth prospects, and more in this blog post.
veilworx.com/essential-qu...
veilworx.com/essential-qu...
Are you a #servicedesigner looking to develop strong leadership abilities?
Check this out 👇
veilworx.com/the-ultimate...
Check this out 👇
veilworx.com/the-ultimate...
The ultimate guide to building leadership skills in the dynamic field of service design | veilworx
veilworx.com
November 30, 2024 at 9:53 PM
Are you a #servicedesigner looking to develop strong leadership abilities?
Check this out 👇
veilworx.com/the-ultimate...
Check this out 👇
veilworx.com/the-ultimate...
Discover how #psychology can enhance your approach to #ServiceDesign in my latest blog post. A selection of free psychology courses is also provided to help you better grasp the ideas and methods you may use to improve user experience.
veilworx.com/exploring-fr...
veilworx.com/exploring-fr...
Exploring free psychology courses to elevate your service design skills | veilworx
veilworx.com
November 30, 2024 at 9:51 PM
Discover how #psychology can enhance your approach to #ServiceDesign in my latest blog post. A selection of free psychology courses is also provided to help you better grasp the ideas and methods you may use to improve user experience.
veilworx.com/exploring-fr...
veilworx.com/exploring-fr...
Unlocking the power of #ServiceBlueprints and customer #JourneyMaps to optimise waste management services and deliver outstanding customer experience. Discover how to create cross-functional teams and design customer-centric solutions in my latest blog post!
veilworx.com/the-benefits...
veilworx.com/the-benefits...
The benefits of service blueprinting for enhancing customer experience in waste management | veilworx
veilworx.com
November 30, 2024 at 9:47 PM
Unlocking the power of #ServiceBlueprints and customer #JourneyMaps to optimise waste management services and deliver outstanding customer experience. Discover how to create cross-functional teams and design customer-centric solutions in my latest blog post!
veilworx.com/the-benefits...
veilworx.com/the-benefits...
If you're interested in learning how #ServiceDesign can improve waste management services, check out my latest blog post, which explores how this approach can drive efficiency and collaboration between business waste service providers and their customers.
veilworx.com/advancing-co...
veilworx.com/advancing-co...
Advancing collaboration in business waste management with service design | veilworx
veilworx.com
November 29, 2024 at 9:43 PM
If you're interested in learning how #ServiceDesign can improve waste management services, check out my latest blog post, which explores how this approach can drive efficiency and collaboration between business waste service providers and their customers.
veilworx.com/advancing-co...
veilworx.com/advancing-co...
Can we develop waste management strategies that are truly effective and sustainable? Learn about the potential of cross-functional teams that include government representatives, businesses, and waste service providers here.
veilworx.com/creating-cro...
veilworx.com/creating-cro...
Creating cross-functional teams for effective waste management solutions | veilworx
veilworx.com
November 29, 2024 at 9:41 PM
Can we develop waste management strategies that are truly effective and sustainable? Learn about the potential of cross-functional teams that include government representatives, businesses, and waste service providers here.
veilworx.com/creating-cro...
veilworx.com/creating-cro...
Learn why #ServiceDesigners must remain at the heart of #localgovernment.
This blog post delves into the significant role of service designers in reshaping local services and driving positive change in our communities.
veilworx.com/why-service-...
This blog post delves into the significant role of service designers in reshaping local services and driving positive change in our communities.
veilworx.com/why-service-...
Why service designers must remain at the heart of local government | veilworx
veilworx.com
November 29, 2024 at 9:38 PM
Learn why #ServiceDesigners must remain at the heart of #localgovernment.
This blog post delves into the significant role of service designers in reshaping local services and driving positive change in our communities.
veilworx.com/why-service-...
This blog post delves into the significant role of service designers in reshaping local services and driving positive change in our communities.
veilworx.com/why-service-...
In today's data-driven world, the integration of #ServiceDesign and #data teams holds immense potential for organisational success.
Explore this blog post and learn how to Leverage data-driven insights for informed decision-making.
veilworx.com/why-integrat...
Explore this blog post and learn how to Leverage data-driven insights for informed decision-making.
veilworx.com/why-integrat...
Why integrating service design and data teams is key to driving customer-centric innovation | veilworx
veilworx.com
November 29, 2024 at 9:42 AM
In today's data-driven world, the integration of #ServiceDesign and #data teams holds immense potential for organisational success.
Explore this blog post and learn how to Leverage data-driven insights for informed decision-making.
veilworx.com/why-integrat...
Explore this blog post and learn how to Leverage data-driven insights for informed decision-making.
veilworx.com/why-integrat...
Unlock the Art of Communicating Ethnographic Insights through Storyboards.
Dive into the world of visual storytelling, where i explore how storyboards distil intricate research into compelling narratives that resonate on an emotional level.
veilworx.com/transforming...
Dive into the world of visual storytelling, where i explore how storyboards distil intricate research into compelling narratives that resonate on an emotional level.
veilworx.com/transforming...
Transforming ethnographic data into visual narratives with storyboards for better decision-making | veilworx
veilworx.com
November 27, 2024 at 9:17 PM
Unlock the Art of Communicating Ethnographic Insights through Storyboards.
Dive into the world of visual storytelling, where i explore how storyboards distil intricate research into compelling narratives that resonate on an emotional level.
veilworx.com/transforming...
Dive into the world of visual storytelling, where i explore how storyboards distil intricate research into compelling narratives that resonate on an emotional level.
veilworx.com/transforming...
Learn how to:
✅ Design test scenarios that cater to diverse abilities
✅ Collaborate with accessibility experts for enriching insights
✅ Prioritize iterative design refinements that empower all users
#InclusiveUX #usertesting #accessibilitymatters #servicedesign #uxd
veilworx.com/the-complete...
✅ Design test scenarios that cater to diverse abilities
✅ Collaborate with accessibility experts for enriching insights
✅ Prioritize iterative design refinements that empower all users
#InclusiveUX #usertesting #accessibilitymatters #servicedesign #uxd
veilworx.com/the-complete...
The complete guide to conducting accessible user testing for UX success | veilworx
veilworx.com
November 27, 2024 at 9:12 PM
Learn how to:
✅ Design test scenarios that cater to diverse abilities
✅ Collaborate with accessibility experts for enriching insights
✅ Prioritize iterative design refinements that empower all users
#InclusiveUX #usertesting #accessibilitymatters #servicedesign #uxd
veilworx.com/the-complete...
✅ Design test scenarios that cater to diverse abilities
✅ Collaborate with accessibility experts for enriching insights
✅ Prioritize iterative design refinements that empower all users
#InclusiveUX #usertesting #accessibilitymatters #servicedesign #uxd
veilworx.com/the-complete...
I’m really excited to see how the world intends to regulate emerging technologies without stunting growth and innovation. I don’t envy the people in charge of making such decisions.
November 17, 2024 at 9:11 PM
I’m really excited to see how the world intends to regulate emerging technologies without stunting growth and innovation. I don’t envy the people in charge of making such decisions.
Recently, I presented the key findings of an ethnographic study my team and I conducted to stakeholders at a workshop.
For easier understanding, I translated the entire research into storyboards. I'm not sure if this method is already widely used, but I strongly recommend it.
For easier understanding, I translated the entire research into storyboards. I'm not sure if this method is already widely used, but I strongly recommend it.
November 17, 2024 at 9:10 PM
Recently, I presented the key findings of an ethnographic study my team and I conducted to stakeholders at a workshop.
For easier understanding, I translated the entire research into storyboards. I'm not sure if this method is already widely used, but I strongly recommend it.
For easier understanding, I translated the entire research into storyboards. I'm not sure if this method is already widely used, but I strongly recommend it.
It's been 6 years since I first joined the design field and I still feel excited whenever I watch something I dedicated so much effort to finally get implemented. I'm truly grateful for the exceptional team I am a part of, which played a pivotal role in making this milestone possible.
November 16, 2024 at 10:00 PM
It's been 6 years since I first joined the design field and I still feel excited whenever I watch something I dedicated so much effort to finally get implemented. I'm truly grateful for the exceptional team I am a part of, which played a pivotal role in making this milestone possible.
Recently, I had the pleasure of being around the vibrant energy of service designers, UX designers, and design enthusiasts at Service Design Bristol.
During the event, I shared insights on the profound impact of making assumptions on public service design and delivery, the..
During the event, I shared insights on the profound impact of making assumptions on public service design and delivery, the..
November 16, 2024 at 9:34 PM
Recently, I had the pleasure of being around the vibrant energy of service designers, UX designers, and design enthusiasts at Service Design Bristol.
During the event, I shared insights on the profound impact of making assumptions on public service design and delivery, the..
During the event, I shared insights on the profound impact of making assumptions on public service design and delivery, the..