Our work to close this accountability gap led to just one story on our website, but multiple repairs and site cleanups worth thousands of dollars (see photos). "Thank you so much, this is the most contact I have gotten from anybody," one customer told us.

Clark's driveway after she texted us:

In each case, the company fixed the original problem but failed to clean up the resulting mess, then stopped responding to customers' calls.

For example: Tamika Clark's driveway wasn't repaired after crews fixed her leaking water line.

Packing seeds at Spotlite with Keep Growing Detroit is the perfect volunteer activity

who's saying no when a source asks for a snail-mailed copy of the story because they don't mess with the internet??