Such a valid close. If ever ‘this must never happen again’ should be quoted… it’s at the start of this restructure.

Single/double loop learning theories are great but I think there is sadly I feel there often ease of un-learning too in memory.

I think a PSII is just an RCA done well… with more knowledge of system factors??

Think I’d add the need to consider organisational and individual un-learning theories here… it’s the layering of add ons (sticky plaster) without striping back and giving permission to forget (safely) and rebuild - with rationale embedded. Idealistic maybe!

Thanks for this! Made my life easy with one click!