These centres were either staffing up in anticipation, or they called in bodies as son as they knew soemthing was happening.
Either way, they were choosing to help people over profit margins. These are dedicated people.
These centres were either staffing up in anticipation, or they called in bodies as son as they knew soemthing was happening.
Either way, they were choosing to help people over profit margins. These are dedicated people.
A 99.7% answer rate is an incredible thing, expecially as the contractors support the line probably have better profits at 90% calls answered than at 99%+.
These were super-dedicated staff that were lost.
A 99.7% answer rate is an incredible thing, expecially as the contractors support the line probably have better profits at 90% calls answered than at 99%+.
These were super-dedicated staff that were lost.