Mine has a backlight that can be dimmed. Grip is really a problem, due to smooth edges.

Clicking on Show someone else opinion, the refresh icon keeps spinning giving false impression of infinite loading. I realized later that the opinion had changed. Thus, Might need to fix.

Well I don't know much about hotels but certainly migrating to new tech is way harder. Most of our code repositories still use legacy packages unless some CVE forces us to update.