Ines Mergel
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inesmergel.bsky.social
Ines Mergel
@inesmergel.bsky.social
Professor of Public Administration | University of Konstanz | Fellow National Academy of Public Administration | Supervisory Board Member eGov Academy | Founding Editor Teaching Public Service in the Digital Age
Our paper "Digitally-induced change in the public sector: a systematic review and research agenda" was the top-cited article in Public Management Review.

You can read it here open access: lnkd.in/eTbE-MSj
April 15, 2025 at 5:04 AM
New article alert 🤓

"Co-Production Phases in the Development and Implementation of Digital Public Services," co-authored with Noella Edelmann and Nathalie Haug

Now published in Oxford University's Perspectives on Public Management and Governance journal: doi.org/10.1093/ppmg...
February 28, 2025 at 6:29 AM
🔥 New special issue in Public Management Review titled "Implementing AI in the Public Sector" co-edited with Helen Dickinson, Jari Stenvall, and Mila Gasco Hernandez. The SI provides first insights into how different public sector organizations are starting to implement AI into their operations. 🔥
May 28, 2024 at 7:29 AM
👀 In my research group, we have either two 50% TVL-13 positions or one 100% TVL-13 position open. The job descriptions are available in English and German.

🎯 We are working on all things agile and digital in the public sector.
March 28, 2024 at 5:15 PM
Together with Mila Gasco, Greta Nasi, Albert Meijer, and M. Jae Moon, I am co-editing a special issue in the
journal 'Public Administration' on the dynamics of digital transformation in public administration. Consider submitting your paper!

CfP: onlinelibrary.wiley.com/page/journal...
March 16, 2024 at 8:11 AM
In this article we identify four different types of institutional work that need to be done in order for smart city managers to implement the transformations that are oftentimes funded through large national or state programs:
January 13, 2024 at 4:13 PM
Take a look at our new paper on the institutional work of smart city managers: sciencedirect.com/science/arti...
January 13, 2024 at 4:11 PM
Next week's "Agile and Digital Governance Research Colloquium" is hosting Steven NÕmmik from
TalTech who will present his work on user contributions in multi-actor innovative healthcare initiatives in Estonia. You can sign up for our mailing list here: lnkd.in/e6Y3eb8h
November 28, 2023 at 6:45 PM
📢 Our next Agile and Digital Governance Research Colloquium was moved to November 16th.

🗣 David Eaves (Professor at UCL) will present his paper titled "Unpacking Complexity in Digital ID Systems Design: The Case of Jamaica's National ID Legislation".
November 1, 2023 at 12:31 PM
We just set the dates for a new masterclass for university professors and instructors. People so far found it useful and felt better prepared to go into the new semester. Come join us!
lnkd.in/du83DUU
October 26, 2023 at 1:44 PM
👩‍🎓 Our online "Agile and Digital Governance Research Colloquium" starts again.
October 10, 2023 at 1:19 PM
Come join us for our next Masterclass on how to use our "Teaching Public Service in the Digital Age" syllabus: www.teachingpublicservice.digital/masterclass5-1
August 29, 2023 at 4:19 PM