None of those things were on my feed at all. The algorithm feeds you things it thinks you’re interested in based on your amount of engagement?

I don’t know how long my phone has been broken. I only put on a glucose monitor today and I only have to wear it for 2 weeks. I cannot imagine what it would be like to try to troubleshoot this as an elderly person that needed this tech to survive.

They don’t know what’s wrong with it and until they do, I have to use my mom’s phone to scan my glucose monitor every 8 hours. My mom isn’t excited about the prospect, but it is what it is. I’m going to her house at 11.

She eventually stopped trying to say that it’s an issue with the app, it’s out of their hands, it’s not a hardware issue, etc and transferred me to someone else who immediately knew what I was talking about and tried to help me. It still appears that my phone is broken.

I took a beat then said that I truly don’t want to seem like I’m being confrontational. It’s ok that she’s wrong. I’m sure that the issue doesn’t come up often. I just needed to talk to someone else because I’m not going back and forth with her about the capabilities of my phone.

I said look—this isn’t a debate. My iPhone 12 can scan NFCs if the iPhone 6 could. I’m not doing this with you.

She tried saying that she works with iPhones new and old all day and this is not a feature they have. Her smoke detector chirped in the background.

I can’t relax if I feel like I’m ignoring things I have to do, but also I can’t accomplish tasks unless I’m already at least a little bit locked in/contented.