Ryan Gunn
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hubspotexpert.bsky.social
Ryan Gunn
@hubspotexpert.bsky.social
🧙‍♂️ workflow warlock
🔮 marketing mage
🏳️‍🌈 he/they
💛 director of demand gen + mops @ https://aptitude8.com
I haven't tried it, but wonder if it's able to scrape data from the web. Could you get a weekly debrief of an app's product updates or the domestic box office numbers?
January 20, 2025 at 3:29 PM
Thread your content! Then you don't have to stick with 280 characters.
January 17, 2025 at 12:44 PM
That's all for now! If you want more HubSpot updates and use cases, I have a newsletter you can subscribe to here: aptitude8.com/newsletter
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January 16, 2025 at 3:53 PM
Permissions to edit and view specific lists (beta): If you have important lists that help power business-critical automation, it would be disastrous if someone edited them. Now, you can lock down permissions to prevent this.
January 16, 2025 at 3:53 PM
Import a podcast show (beta): Have an existing podcast that's hosted on HubSpot? No problem. HubSpot now lets you migrate an existing show. That makes it much easier to take advantage of Context Remix features for your show.
January 16, 2025 at 3:53 PM
AI-generated regular expressions for property validations (beta): Regex helps enforce formatting for properties, like ensuring a URL begins with HTTP:// or that a customer reference number doesn't contain special characters. Now you can generate those regex with a plain language prompt.
January 16, 2025 at 3:53 PM
Autosave properties on the index page (beta): You made a bunch of changes to properties, but then navigated away before clicking save? No problem, HubSpot now autosaves.
January 16, 2025 at 3:53 PM
Improved property archive experience (beta): Remember asking your sales reps to manually remove a property from the saved view they looked at once and then forgot about, just so you can archive that property? Now views don't count as blockers to archiving.
January 16, 2025 at 3:53 PM
Breeze Copilot during live calls: Sales and support reps can now ask HubSpot's AI assistant to take notes or draft a follow up during the call. It can also answer questions like, "Does this contact have any open deals?" on the fly so you don't look like a dummy.
January 16, 2025 at 3:53 PM
Help Desk updates: HubSpot gave a serious glow up to its Help Desk feature, including adding a Summary tab, rep availability reporting, an Analyze tab, message analytics, and more.
January 16, 2025 at 3:53 PM
URL personalization token support in emails: You can now inject personalization tokens right into URLs to create dynamic links in your email content. My coworker Brian did a whole webinar about use cases for this here: youtu.be/EjNdJ5eQ2kk?...
Beyond Personalization | HubSpot Admins HUG | November 7, 2023
YouTube video by HubSpot Admin HUG
youtu.be
January 16, 2025 at 3:53 PM
Call workflows: You can now create workflows that are triggered off of sales or service call data. For example, you could send the summary and outcome details of a call to the sales rep or their team over slack.
January 16, 2025 at 3:53 PM
Simplify how contacts resubscribe: Resubscribing contacts use to be a nightmare. They would fill out a form and not get the expected email followup. Then they would have to click a link...it was a whole thing. Now, if they fill out a form associated with a subscription, it just resubscribes them.
January 16, 2025 at 3:53 PM
List enrichment: HubSpot's new Breeze Intelligence powers this feature that allows you to enrich contact or company data. Previously you were limited to 100 records at a time. Now, you can do a whole list at once. However, it does cost Breeze Intelligence Credits (RIP Company Insights).
January 16, 2025 at 3:53 PM
Improved workflow testing (beta): Testing workflows is now much more informative, with a visual indicator of the path an enrolled object will take and an easier way to view emails that will be sent.
January 16, 2025 at 3:53 PM
Enriched errors for CRM Object APIs: If you've gotten a 400 Bad Request and had zero idea what caused it, you're not along. HubSpot has beefed up their error responses to include much more info, like the property name that caused the error, so you can more quickly diagnose and solve the problem
January 16, 2025 at 3:53 PM