Action (Local + National)

Local:
Does your city have a non-police mental health crisis response team? If not, ask your city council or mayor why.

National:
Share verified civilian crisis response models with local officials and community groups.

#GoodTrouble

Portable Blueprint

Any city can replicate this:
• Identify non-violent crisis call types
• Fund civilian teams through health budgets
• Train dispatchers for call triage
• Pilot in high-need areas
• Scale using outcome data

Civic Method

How these programs work:
• Route eligible 911 calls away from police
• Dispatch civilian crisis teams
• Resolve crises on site when possible
• Connect people to follow-up care
• Track outcomes to prove safety + savings

Amplified Builders

On the ground, this work is being led by programs like:
• CAHOOTS (Eugene, OR)
• STAR (Denver, CO)
• B-HEARD (NYC)

They center clinical care, de-escalation, and voluntary support — not force.

fantasy.

Why Action Matters

These programs don’t scale automatically.

They expand when communities choose to fund them, protect them, and replicate them. Where they exist, outcomes improve for people in crisis and for public safety systems under strain.

This is operational infrastructure — not a pilot...

police-led responses.

Repairable Thread

That system is now being repaired.

Cities like Eugene, Denver, and New York are expanding non-police crisis response teams made up of clinicians, EMTs, and peer support workers.

These teams resolve most calls on site, reduce arrests and ER visits, and cost cities less than...

response was built around enforcement, not care.

Verified Harm + Root Cause

For decades, police have been the default responders to mental health emergencies — despite limited clinical training. These encounters often escalate into harm, arrest, or hospitalization.

This isn’t about individual officers. It’s a systems failure: emergency...