Heat Trust
@heattrust.bsky.social
Heat networks consumer champion for Great Britain.
Operator of the only heat networks consumer-protection scheme.
Leading the way in setting customer service standards since 2015.
Operator of the only heat networks consumer-protection scheme.
Leading the way in setting customer service standards since 2015.
Ofgem’s proposed energy debt relief scheme excludes heat network consumers, who were hit hardest by the energy crisis and aren’t protected by its price cap.
With Ofgem soon to be the sector's regulator, heat network consumers mustn't be an afterthought or sidebar in its work.
tinyurl.com/3ykfyruw
With Ofgem soon to be the sector's regulator, heat network consumers mustn't be an afterthought or sidebar in its work.
tinyurl.com/3ykfyruw
August 28, 2025 at 3:01 PM
Ofgem’s proposed energy debt relief scheme excludes heat network consumers, who were hit hardest by the energy crisis and aren’t protected by its price cap.
With Ofgem soon to be the sector's regulator, heat network consumers mustn't be an afterthought or sidebar in its work.
tinyurl.com/3ykfyruw
With Ofgem soon to be the sector's regulator, heat network consumers mustn't be an afterthought or sidebar in its work.
tinyurl.com/3ykfyruw
Reposted by Heat Trust
I'm on BBC London News this evening (6.30pm) talking about the cost issues that heat network customers have faced over the past few years and the need for government action.
Here's the BBC web news story: www.bbc.co.uk/news/article...
Shorter lunchtime bulletin here: www.bbc.co.uk/iplayer/epis...
Here's the BBC web news story: www.bbc.co.uk/news/article...
Shorter lunchtime bulletin here: www.bbc.co.uk/iplayer/epis...
July 24, 2025 at 2:46 PM
I'm on BBC London News this evening (6.30pm) talking about the cost issues that heat network customers have faced over the past few years and the need for government action.
Here's the BBC web news story: www.bbc.co.uk/news/article...
Shorter lunchtime bulletin here: www.bbc.co.uk/iplayer/epis...
Here's the BBC web news story: www.bbc.co.uk/news/article...
Shorter lunchtime bulletin here: www.bbc.co.uk/iplayer/epis...
NEWS: Ofgem’s fair pricing plans still fall short for heat network customers
“Ofgem’s proposals around price regulation do not yet deliver the level of fairness or price protection that heat network customers deserve."
#heatnetworks #consumers #ofgem
heattrust.org/news-events/...
“Ofgem’s proposals around price regulation do not yet deliver the level of fairness or price protection that heat network customers deserve."
#heatnetworks #consumers #ofgem
heattrust.org/news-events/...
July 21, 2025 at 4:30 PM
NEWS: Ofgem’s fair pricing plans still fall short for heat network customers
“Ofgem’s proposals around price regulation do not yet deliver the level of fairness or price protection that heat network customers deserve."
#heatnetworks #consumers #ofgem
heattrust.org/news-events/...
“Ofgem’s proposals around price regulation do not yet deliver the level of fairness or price protection that heat network customers deserve."
#heatnetworks #consumers #ofgem
heattrust.org/news-events/...
NEWS: Heat Trust warns that planned government regulations for #HeatNetworks need to go further.
Recent progress is welcome but fails to address the root cause of high prices, risks a two-tier outage compensation system and is silent on who pays for improvement works.
heattrust.org/news-events/...
Recent progress is welcome but fails to address the root cause of high prices, risks a two-tier outage compensation system and is silent on who pays for improvement works.
heattrust.org/news-events/...
Progress with heat network regulation welcomed, but government needs to go further to protect consumers
Heat Trust is all about protecting heat network customers. We are an independent, non-profit consumer champion for heat networks that holds suppliers to account for the benefit of everyone involved. W...
heattrust.org
April 7, 2025 at 12:19 PM
NEWS: Heat Trust warns that planned government regulations for #HeatNetworks need to go further.
Recent progress is welcome but fails to address the root cause of high prices, risks a two-tier outage compensation system and is silent on who pays for improvement works.
heattrust.org/news-events/...
Recent progress is welcome but fails to address the root cause of high prices, risks a two-tier outage compensation system and is silent on who pays for improvement works.
heattrust.org/news-events/...
NEWS: Heat Trust welcomes new Energy Ombudsman service for #HeatNetworks
It's great to see that all heat network consumers now have the ability to go to the Energy Ombudsman – a right that those on Heat Trust registered heat networks have enjoyed for a decade.
heattrust.org/news-events/...
It's great to see that all heat network consumers now have the ability to go to the Energy Ombudsman – a right that those on Heat Trust registered heat networks have enjoyed for a decade.
heattrust.org/news-events/...
Heat Trust welcomes new Energy Ombudsman service for all heat network consumers
Heat Trust is all about protecting heat network customers. We are an independent, non-profit consumer champion for heat networks that holds suppliers to account for the benefit of everyone involved. W...
heattrust.org
April 7, 2025 at 12:11 PM
NEWS: Heat Trust welcomes new Energy Ombudsman service for #HeatNetworks
It's great to see that all heat network consumers now have the ability to go to the Energy Ombudsman – a right that those on Heat Trust registered heat networks have enjoyed for a decade.
heattrust.org/news-events/...
It's great to see that all heat network consumers now have the ability to go to the Energy Ombudsman – a right that those on Heat Trust registered heat networks have enjoyed for a decade.
heattrust.org/news-events/...
🎉 It’s Heat Trust’s ninth birthday! Since our scheme’s launch on 25 Nov 2015, we’ve grown from protecting 15,000 heat network consumers to 85,000 today. We’re very proud of how our small non-profit organisation has paved the way for future
@ofgem.bsky.social regulation of #heatnetworks.
@ofgem.bsky.social regulation of #heatnetworks.
November 25, 2024 at 10:29 PM
🎉 It’s Heat Trust’s ninth birthday! Since our scheme’s launch on 25 Nov 2015, we’ve grown from protecting 15,000 heat network consumers to 85,000 today. We’re very proud of how our small non-profit organisation has paved the way for future
@ofgem.bsky.social regulation of #heatnetworks.
@ofgem.bsky.social regulation of #heatnetworks.
NEWS: Consumer champion launches updated guidance for heat suppliers on supporting customers through the winter
With icy weather blasting Britain this week, Heat Trust has published updated guidance on how heat suppliers can support their customers.
#energy #heating
heattrust.org/news-events/...
With icy weather blasting Britain this week, Heat Trust has published updated guidance on how heat suppliers can support their customers.
#energy #heating
heattrust.org/news-events/...
Heat Trust updates its guidance to support customers this winter
Heat Trust is all about protecting heat network customers. We are an independent, non-profit consumer champion for heat networks that holds suppliers to account for the benefit of everyone involved. W...
heattrust.org
November 20, 2024 at 3:52 PM
NEWS: Consumer champion launches updated guidance for heat suppliers on supporting customers through the winter
With icy weather blasting Britain this week, Heat Trust has published updated guidance on how heat suppliers can support their customers.
#energy #heating
heattrust.org/news-events/...
With icy weather blasting Britain this week, Heat Trust has published updated guidance on how heat suppliers can support their customers.
#energy #heating
heattrust.org/news-events/...
NEWS: Consumer champion calls on government to act on communal heating bills
Heat Trust has urged the government to take action to lower the cost of heat for customers on heat networks.
#Energy #consumers #costofliving
heattrust.org/news-events/...
@miattafahnbulleh.bsky.social
Heat Trust has urged the government to take action to lower the cost of heat for customers on heat networks.
#Energy #consumers #costofliving
heattrust.org/news-events/...
@miattafahnbulleh.bsky.social
Consumer champion calls on government to act on communal heating bills
Heat Trust is all about protecting heat network customers. We are an independent, non-profit consumer champion for heat networks that holds suppliers to account for the benefit of everyone involved. W...
heattrust.org
November 15, 2024 at 11:18 AM
NEWS: Consumer champion calls on government to act on communal heating bills
Heat Trust has urged the government to take action to lower the cost of heat for customers on heat networks.
#Energy #consumers #costofliving
heattrust.org/news-events/...
@miattafahnbulleh.bsky.social
Heat Trust has urged the government to take action to lower the cost of heat for customers on heat networks.
#Energy #consumers #costofliving
heattrust.org/news-events/...
@miattafahnbulleh.bsky.social