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Who is The Healthy Dispatcher?
We are a consulting and training company dedicated to supporting 9-1-1 professionals by addressing key challenges in dispatch centers. Dispatchers are community heroes, and a center’s strength lies in the well-being of its people.
We are a consulting and training company dedicated to supporting 9-1-1 professionals by addressing key challenges in dispatch centers. Dispatchers are community heroes, and a center’s strength lies in the well-being of its people.
You hold it together for strangers every shift.
Valentine’s Day isn’t just about others — it’s for you too.
Being a dispatcher means constant pressure, constant decisions, constant emotional weight. You matter just as much as the voices on the line.
How are you showing yourself some love today?
Valentine’s Day isn’t just about others — it’s for you too.
Being a dispatcher means constant pressure, constant decisions, constant emotional weight. You matter just as much as the voices on the line.
How are you showing yourself some love today?
February 15, 2026 at 6:01 PM
You hold it together for strangers every shift.
Valentine’s Day isn’t just about others — it’s for you too.
Being a dispatcher means constant pressure, constant decisions, constant emotional weight. You matter just as much as the voices on the line.
How are you showing yourself some love today?
Valentine’s Day isn’t just about others — it’s for you too.
Being a dispatcher means constant pressure, constant decisions, constant emotional weight. You matter just as much as the voices on the line.
How are you showing yourself some love today?
You just promoted someone. But did you give them structure… or just a title?
New supervisors don’t need more pressure. They need clear standards, usable feedback language, and real support - especially in the first 90 days.
More resources here: thehealthydispatcher.com/build-your-f...
New supervisors don’t need more pressure. They need clear standards, usable feedback language, and real support - especially in the first 90 days.
More resources here: thehealthydispatcher.com/build-your-f...
February 13, 2026 at 6:04 PM
You just promoted someone. But did you give them structure… or just a title?
New supervisors don’t need more pressure. They need clear standards, usable feedback language, and real support - especially in the first 90 days.
More resources here: thehealthydispatcher.com/build-your-f...
New supervisors don’t need more pressure. They need clear standards, usable feedback language, and real support - especially in the first 90 days.
More resources here: thehealthydispatcher.com/build-your-f...
Take 6 minutes today and find out where your leadership breaks down under stress. Not your best day — your real day.
Dispatcher Leadership Self Assessment: mailchi.mp/thehealthydi...
You don’t need to fix everything. You need clarity on what actually needs attention.
Dispatcher Leadership Self Assessment: mailchi.mp/thehealthydi...
You don’t need to fix everything. You need clarity on what actually needs attention.
February 11, 2026 at 8:03 PM
Take 6 minutes today and find out where your leadership breaks down under stress. Not your best day — your real day.
Dispatcher Leadership Self Assessment: mailchi.mp/thehealthydi...
You don’t need to fix everything. You need clarity on what actually needs attention.
Dispatcher Leadership Self Assessment: mailchi.mp/thehealthydi...
You don’t need to fix everything. You need clarity on what actually needs attention.
Promoting someone soon? Quick question: are they ready to lead people — or just good at the job?
Tap in to see what to look for before you hand over the title and get more insights for building your future leaders here: thehealthydispatcher.com/build-your-f...
Tap in to see what to look for before you hand over the title and get more insights for building your future leaders here: thehealthydispatcher.com/build-your-f...
February 10, 2026 at 6:04 PM
Promoting someone soon? Quick question: are they ready to lead people — or just good at the job?
Tap in to see what to look for before you hand over the title and get more insights for building your future leaders here: thehealthydispatcher.com/build-your-f...
Tap in to see what to look for before you hand over the title and get more insights for building your future leaders here: thehealthydispatcher.com/build-your-f...
The whisper campaigns, the frosty silence, the performative sighs, the constant sense that something stupid is simmering just beneath the surface. It’s exhausting in a way real work never is.
Check out our latest blog post: thehealthydispatcher.com/surviving-wo...
Check out our latest blog post: thehealthydispatcher.com/surviving-wo...
February 10, 2026 at 3:00 AM
The whisper campaigns, the frosty silence, the performative sighs, the constant sense that something stupid is simmering just beneath the surface. It’s exhausting in a way real work never is.
Check out our latest blog post: thehealthydispatcher.com/surviving-wo...
Check out our latest blog post: thehealthydispatcher.com/surviving-wo...
We’re heading to North Carolina for a 2-day training:
“Sustaining a Customer Service Culture” hosted by Richmond County Emergency Services & Scotland County 911.
10 & 12 Feb
8AM – 5PM
📍 Richmond Community College – Robinette Building
121 S Lee St., Rockingham, NC 28379
“Sustaining a Customer Service Culture” hosted by Richmond County Emergency Services & Scotland County 911.
10 & 12 Feb
8AM – 5PM
📍 Richmond Community College – Robinette Building
121 S Lee St., Rockingham, NC 28379
February 9, 2026 at 8:02 PM
We’re heading to North Carolina for a 2-day training:
“Sustaining a Customer Service Culture” hosted by Richmond County Emergency Services & Scotland County 911.
10 & 12 Feb
8AM – 5PM
📍 Richmond Community College – Robinette Building
121 S Lee St., Rockingham, NC 28379
“Sustaining a Customer Service Culture” hosted by Richmond County Emergency Services & Scotland County 911.
10 & 12 Feb
8AM – 5PM
📍 Richmond Community College – Robinette Building
121 S Lee St., Rockingham, NC 28379
Those 6 questions were just a preview.
Real leadership under pressure shows up across multiple skill areas — and most people have strengths in some and blind spots in others.
Stay tuned for the full assessment coming up in just a few days!
Real leadership under pressure shows up across multiple skill areas — and most people have strengths in some and blind spots in others.
Stay tuned for the full assessment coming up in just a few days!
February 8, 2026 at 6:01 PM
Those 6 questions were just a preview.
Real leadership under pressure shows up across multiple skill areas — and most people have strengths in some and blind spots in others.
Stay tuned for the full assessment coming up in just a few days!
Real leadership under pressure shows up across multiple skill areas — and most people have strengths in some and blind spots in others.
Stay tuned for the full assessment coming up in just a few days!
🔥 Adam joined Kyle King on The Contagious Culture Podcast to talk about how people-driven leadership actually prevents burnout and builds workplaces where people want to stay.
🎧 Full conversation here: shorturl.at/8xp2k
🎧 Full conversation here: shorturl.at/8xp2k
February 7, 2026 at 6:01 PM
🔥 Adam joined Kyle King on The Contagious Culture Podcast to talk about how people-driven leadership actually prevents burnout and builds workplaces where people want to stay.
🎧 Full conversation here: shorturl.at/8xp2k
🎧 Full conversation here: shorturl.at/8xp2k
When the floor gets tense, leaders don’t suddenly become better. They default to their habits.
That’s why leadership development can’t start after things go wrong — it has to start before pressure hits.
That’s why leadership development can’t start after things go wrong — it has to start before pressure hits.
February 6, 2026 at 6:05 PM
When the floor gets tense, leaders don’t suddenly become better. They default to their habits.
That’s why leadership development can’t start after things go wrong — it has to start before pressure hits.
That’s why leadership development can’t start after things go wrong — it has to start before pressure hits.
Walk away with the mindset, tools and practical strategies needed to strengthen culture, elevate performance, and lead with purpose.
Mar 18 2026
8AM – 5PM
📍Citrus Heights Event Center
6300 Fountain Sq Dr., Citrus Heights, CA 95621
Register here: shorturl.at/adMYZ
Mar 18 2026
8AM – 5PM
📍Citrus Heights Event Center
6300 Fountain Sq Dr., Citrus Heights, CA 95621
Register here: shorturl.at/adMYZ
February 5, 2026 at 6:04 PM
Walk away with the mindset, tools and practical strategies needed to strengthen culture, elevate performance, and lead with purpose.
Mar 18 2026
8AM – 5PM
📍Citrus Heights Event Center
6300 Fountain Sq Dr., Citrus Heights, CA 95621
Register here: shorturl.at/adMYZ
Mar 18 2026
8AM – 5PM
📍Citrus Heights Event Center
6300 Fountain Sq Dr., Citrus Heights, CA 95621
Register here: shorturl.at/adMYZ
If you’re waiting for things to “slow down” before developing leaders, this is your sign to stop waiting. Let's break down what a real leadership pipeline looks like — and why it’s the only way to stop the staffing spiral.
Read our latest blog post: thehealthydispatcher.com/build-your-f...
Read our latest blog post: thehealthydispatcher.com/build-your-f...
February 4, 2026 at 8:01 PM
If you’re waiting for things to “slow down” before developing leaders, this is your sign to stop waiting. Let's break down what a real leadership pipeline looks like — and why it’s the only way to stop the staffing spiral.
Read our latest blog post: thehealthydispatcher.com/build-your-f...
Read our latest blog post: thehealthydispatcher.com/build-your-f...
If you’re trying to build a healthier leadership pipeline — without burning people out — this model is a solid place to start.
Save this for your next staffing or development conversation, and send it to someone who’s shaping leaders behind the scenes.
Save this for your next staffing or development conversation, and send it to someone who’s shaping leaders behind the scenes.
February 3, 2026 at 6:02 PM
If you’re trying to build a healthier leadership pipeline — without burning people out — this model is a solid place to start.
Save this for your next staffing or development conversation, and send it to someone who’s shaping leaders behind the scenes.
Save this for your next staffing or development conversation, and send it to someone who’s shaping leaders behind the scenes.
We are kicking off February's events with virtual training, Beyond the Basics: Call-Taker Cred with Kris Inman. Last chance to get your spot for $19 via shorturl.at/omTzl.
Join us:
🌪 Beyond the Basics: Call-Taker Cred (Virtual)
📅 Monday, February 2 | 10 am CST / 8 am PST / 11 am EST
Join us:
🌪 Beyond the Basics: Call-Taker Cred (Virtual)
📅 Monday, February 2 | 10 am CST / 8 am PST / 11 am EST
February 2, 2026 at 6:04 PM
We are kicking off February's events with virtual training, Beyond the Basics: Call-Taker Cred with Kris Inman. Last chance to get your spot for $19 via shorturl.at/omTzl.
Join us:
🌪 Beyond the Basics: Call-Taker Cred (Virtual)
📅 Monday, February 2 | 10 am CST / 8 am PST / 11 am EST
Join us:
🌪 Beyond the Basics: Call-Taker Cred (Virtual)
📅 Monday, February 2 | 10 am CST / 8 am PST / 11 am EST
None of that makes you a bad person or a bad leader.
It means there are skills that haven’t been built under pressure yet.
If you want to show up steadier, clearer, and more intentional, stick around for the month of February as we explore all about Dispatch Leadership.
If you want to show up steadier, clearer, and more intentional, stick around for the month of February as we explore all about Dispatch Leadership.
February 1, 2026 at 10:00 PM
None of that makes you a bad person or a bad leader.
It means there are skills that haven’t been built under pressure yet.
If you want to show up steadier, clearer, and more intentional, stick around for the month of February as we explore all about Dispatch Leadership.
If you want to show up steadier, clearer, and more intentional, stick around for the month of February as we explore all about Dispatch Leadership.
Most centers promote based on one thing: performance.
“Great dispatcher.” “Reliable.” “Knows policy.” “Gets it done.”
Those are valuable traits. They’re just not the full job.
The entire month is about stopping the “promote and hope” cycle and replacing it with clarity and structure.
“Great dispatcher.” “Reliable.” “Knows policy.” “Gets it done.”
Those are valuable traits. They’re just not the full job.
The entire month is about stopping the “promote and hope” cycle and replacing it with clarity and structure.
February 1, 2026 at 6:02 PM
Most centers promote based on one thing: performance.
“Great dispatcher.” “Reliable.” “Knows policy.” “Gets it done.”
Those are valuable traits. They’re just not the full job.
The entire month is about stopping the “promote and hope” cycle and replacing it with clarity and structure.
“Great dispatcher.” “Reliable.” “Knows policy.” “Gets it done.”
Those are valuable traits. They’re just not the full job.
The entire month is about stopping the “promote and hope” cycle and replacing it with clarity and structure.
Do you know a dispatcher who has made a difference? It’s time to celebrate them.
Nominate a fellow dispatcher and let them know their impact doesn’t go unnoticed.
📧 Email your nomination to info@thehealthydispatcher.com
Do include Name, Dispatch Center, and a photo of your nominee
Nominate a fellow dispatcher and let them know their impact doesn’t go unnoticed.
📧 Email your nomination to info@thehealthydispatcher.com
Do include Name, Dispatch Center, and a photo of your nominee
January 31, 2026 at 6:01 PM
Do you know a dispatcher who has made a difference? It’s time to celebrate them.
Nominate a fellow dispatcher and let them know their impact doesn’t go unnoticed.
📧 Email your nomination to info@thehealthydispatcher.com
Do include Name, Dispatch Center, and a photo of your nominee
Nominate a fellow dispatcher and let them know their impact doesn’t go unnoticed.
📧 Email your nomination to info@thehealthydispatcher.com
Do include Name, Dispatch Center, and a photo of your nominee
Welcome to THD Talks Podcast, episode 12:
🚨 The Give-a-Sh*t Reset: Culture, Burnout, and Coming Back Online🚨
🎧 Listen now: open.spotify.com/episode/25rN...
🚨 The Give-a-Sh*t Reset: Culture, Burnout, and Coming Back Online🚨
🎧 Listen now: open.spotify.com/episode/25rN...
THD Talks Podcast, episode 12: The Give-a-Sh*t Reset: Culture, Burnout, and Coming Back Online
THD Talks Podcast · Episode
open.spotify.com
January 30, 2026 at 9:00 PM
Welcome to THD Talks Podcast, episode 12:
🚨 The Give-a-Sh*t Reset: Culture, Burnout, and Coming Back Online🚨
🎧 Listen now: open.spotify.com/episode/25rN...
🚨 The Give-a-Sh*t Reset: Culture, Burnout, and Coming Back Online🚨
🎧 Listen now: open.spotify.com/episode/25rN...
January reinforced a hard truth: dispatchers aren’t machines, and resilience isn’t about pushing harder.
Download the Resilience Toolkit for Emergency Communicators:
thehealthydispatcher.com/theresilienc...
Interactive THD Resilience Quiz:
thdresiliencequiz.scoreapp.com
Download the Resilience Toolkit for Emergency Communicators:
thehealthydispatcher.com/theresilienc...
Interactive THD Resilience Quiz:
thdresiliencequiz.scoreapp.com
January 30, 2026 at 6:03 PM
January reinforced a hard truth: dispatchers aren’t machines, and resilience isn’t about pushing harder.
Download the Resilience Toolkit for Emergency Communicators:
thehealthydispatcher.com/theresilienc...
Interactive THD Resilience Quiz:
thdresiliencequiz.scoreapp.com
Download the Resilience Toolkit for Emergency Communicators:
thehealthydispatcher.com/theresilienc...
Interactive THD Resilience Quiz:
thdresiliencequiz.scoreapp.com
Join Adam Timm with The Healthy Dispatcher for the breakout session, "People-Driven Leadership: The Missing Link in Recruitment and Retention":
📍 Renaissance Phoenix Glendale Hotel & Conference Center, Solana A-D
9495 W Entertainment Blvd, Glendale, AZ 85305
📍 Renaissance Phoenix Glendale Hotel & Conference Center, Solana A-D
9495 W Entertainment Blvd, Glendale, AZ 85305
January 29, 2026 at 6:02 PM
Join Adam Timm with The Healthy Dispatcher for the breakout session, "People-Driven Leadership: The Missing Link in Recruitment and Retention":
📍 Renaissance Phoenix Glendale Hotel & Conference Center, Solana A-D
9495 W Entertainment Blvd, Glendale, AZ 85305
📍 Renaissance Phoenix Glendale Hotel & Conference Center, Solana A-D
9495 W Entertainment Blvd, Glendale, AZ 85305
Resilience isn’t a buzzword. It shows up in leadership behaviors, daily culture, and how people recover from stress between calls. Our new interactive quiz helps you assess what’s working, and where small changes can make a meaningful difference.
Take the test here: thdresiliencequiz.scoreapp.com
Take the test here: thdresiliencequiz.scoreapp.com
January 27, 2026 at 6:04 PM
Resilience isn’t a buzzword. It shows up in leadership behaviors, daily culture, and how people recover from stress between calls. Our new interactive quiz helps you assess what’s working, and where small changes can make a meaningful difference.
Take the test here: thdresiliencequiz.scoreapp.com
Take the test here: thdresiliencequiz.scoreapp.com
Most of the stress weighing down 911 professionals doesn’t come from the calls -- it comes from everything we’ve decided to worry about that we can’t control. Staffing, decisions, attitudes, outcomes, what might happen next.
Read our latest blog post: thehealthydispatcher.com/i-dont-own-i...
Read our latest blog post: thehealthydispatcher.com/i-dont-own-i...
January 26, 2026 at 10:01 PM
Most of the stress weighing down 911 professionals doesn’t come from the calls -- it comes from everything we’ve decided to worry about that we can’t control. Staffing, decisions, attitudes, outcomes, what might happen next.
Read our latest blog post: thehealthydispatcher.com/i-dont-own-i...
Read our latest blog post: thehealthydispatcher.com/i-dont-own-i...
Self Care Sunday is a reminder that caring for yourself is not optional — especially in work that carries invisible trauma.
Wellbeing isn’t a perk — it’s infrastructure. For more dispatcher-specific strategies and tools, download the Resilience Toolkit.
thehealthydispatcher.com/theresilienc...
Wellbeing isn’t a perk — it’s infrastructure. For more dispatcher-specific strategies and tools, download the Resilience Toolkit.
thehealthydispatcher.com/theresilienc...
January 25, 2026 at 6:03 PM
Self Care Sunday is a reminder that caring for yourself is not optional — especially in work that carries invisible trauma.
Wellbeing isn’t a perk — it’s infrastructure. For more dispatcher-specific strategies and tools, download the Resilience Toolkit.
thehealthydispatcher.com/theresilienc...
Wellbeing isn’t a perk — it’s infrastructure. For more dispatcher-specific strategies and tools, download the Resilience Toolkit.
thehealthydispatcher.com/theresilienc...
Do you know a dispatcher who has made a difference? It’s time to celebrate them.
Nominate a fellow dispatcher and let them know their impact doesn’t go unnoticed.
📧 Email your nomination to info@thehealthydispatcher.com
Do include Name, Dispatch Center, and a photo of your nominee
Nominate a fellow dispatcher and let them know their impact doesn’t go unnoticed.
📧 Email your nomination to info@thehealthydispatcher.com
Do include Name, Dispatch Center, and a photo of your nominee
January 24, 2026 at 6:01 PM
Do you know a dispatcher who has made a difference? It’s time to celebrate them.
Nominate a fellow dispatcher and let them know their impact doesn’t go unnoticed.
📧 Email your nomination to info@thehealthydispatcher.com
Do include Name, Dispatch Center, and a photo of your nominee
Nominate a fellow dispatcher and let them know their impact doesn’t go unnoticed.
📧 Email your nomination to info@thehealthydispatcher.com
Do include Name, Dispatch Center, and a photo of your nominee
Too many dispatchers are treated like machines — but real health is more than endurance.
It’s connection, recovery, and nurturing yourself. Reading, reaching out, and investing in relationships matter just as much as physical resilience.
It’s time to rethink what “healthy” really means.
It’s connection, recovery, and nurturing yourself. Reading, reaching out, and investing in relationships matter just as much as physical resilience.
It’s time to rethink what “healthy” really means.
January 23, 2026 at 6:05 PM
Too many dispatchers are treated like machines — but real health is more than endurance.
It’s connection, recovery, and nurturing yourself. Reading, reaching out, and investing in relationships matter just as much as physical resilience.
It’s time to rethink what “healthy” really means.
It’s connection, recovery, and nurturing yourself. Reading, reaching out, and investing in relationships matter just as much as physical resilience.
It’s time to rethink what “healthy” really means.
The Healthy Dispatcher is on the road again, this time for "Sustaining a Customer Service Culture", hosted by Richmond County Emergency Services and Scotland County 911 .
Explore ways of thinking outside the box while assisting citizens and coworkers in need.
Explore ways of thinking outside the box while assisting citizens and coworkers in need.
January 23, 2026 at 7:00 AM
The Healthy Dispatcher is on the road again, this time for "Sustaining a Customer Service Culture", hosted by Richmond County Emergency Services and Scotland County 911 .
Explore ways of thinking outside the box while assisting citizens and coworkers in need.
Explore ways of thinking outside the box while assisting citizens and coworkers in need.