Sales is what drives business, imo. My current position has me F2F everyday with potential clients as well as current customers. Sales drive it and a trained staff keeps our retention rate high. It’s a team effort, but your team is only going to perform if you bring them work through sales.

As it should be in the world of business, especially in sales. How much trust can be built by phone calls and emails? I have been in sales,f2f, for decades and to me this the only way to keep a high retention rate and grow your business.