Graham Soult FIPM
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grahamsoult.bsky.social
Graham Soult FIPM
@grahamsoult.bsky.social
Retail Cupid 💘, high street champion, Fellow of the Institute of Place Management (IPM), Durham Business Group chairman. BBC: "The North East's best-known retail expert". Učim se slovenščino! https://www.cannyinsights.com/
Or, where a BID or council is working in lockstep with local traders to host events, promote the festive offer and draw people into their destination.

Feel free to comment, tag and share links below! 👇
a woman is saying i know it 's over the top but that 's how festive i am
ALT: a woman is saying i know it 's over the top but that 's how festive i am
media.tenor.com
November 11, 2025 at 2:52 PM
I've lots of case study material already, but am keen to use these sessions as an opportunity to celebrate and showcase examples of creative retailers and places that I might not be aware of yet - perhaps where something authentic and local is being held as an antidote to Black Friday, for instance.
November 11, 2025 at 2:51 PM
Drawing from the many places I have worked and visited, the sessions will provide practical tips on how to maximise festive visibility and trade, including how best to tap into occasions such as #BlackFriday, Small Business Saturday, and local #Christmas events.
November 11, 2025 at 2:51 PM
Excellent! As I have said many times before, I just don't understand why the BRC doesn't do more to say how fantastic retail is, alongside its campaigning messages. It portrays retail as a cheerless industry no young person would want to start a career in, which is totally not the reality.
November 11, 2025 at 8:25 AM
Reposted by Graham Soult FIPM
Maybe go #HighStreetPositives as @grahamsoult.bsky.social suggests: “Retail is a major employer with determined, resilient, innovative people at every level. It’s doing great stuff in challenging times and could make an even bigger contribution to your growth target given supportive policy & regs…?”
November 11, 2025 at 8:15 AM
I'm glad you posted these remarks to save me having to do so, Leigh! The HIghStreetPositives campaign also has survey data showing that when you bombard people with negative "high street" headlines - even when unjustified - it helps create the very problem you are supposedly trying to mitigate.
November 11, 2025 at 7:39 AM
Reposted by Graham Soult FIPM
Not really my point. The BRC data show high street footfall up by 0.7% but the article and the headline (especially) is designed not to tell you that.

Whether the data from varying sources differ is a different thing. It os the pushing of a narrative despite the data that riles me here
November 10, 2025 at 6:33 PM
Exactly! 😂
October 29, 2025 at 9:15 AM
I keep the Co-op bags to reuse, forget they're compostable, and then end up with a handful of disintegrated slivers 🤣
October 29, 2025 at 7:53 AM
Reposted by Graham Soult FIPM
Completely agree! How many developed markets in the world can say this? And not just for customers but also new entrant challenger suppliers: can't get listed by one grocer, try another one!
October 19, 2025 at 2:47 PM
I know Tesco's share is significantly more than anyone else's, but the fact we have six grocers with a share of 8% or higher is notable - when did that last happen? To me that indicates a healthy market with plenty of competition.
October 19, 2025 at 2:07 PM
The #Peterborough store (also a former M&S, snapped by me here in 2018) shows that B&M is capable of a more tasteful approach to signage when it wants!
October 18, 2025 at 9:27 AM
Interesting, thank you! I'm definitely eating out less in the evenings - it's just not possible any more 😥
October 11, 2025 at 5:26 PM
Reposted by Graham Soult FIPM
The piece went online a fortnight ago, but is in print today.
Here’s a gift link, if you’d like to read free:

Middle-class families are choking on the £100 ‘casual meal out’
www.telegraph.co.uk/gift/96d6c66...
Middle-class families are choking on the £100 ‘casual meal out’
A table for four hitting triple digits is triggering ‘bill shock’, to the detriment of Britain’s best-known restaurants
www.telegraph.co.uk
October 11, 2025 at 3:00 PM