GetWhys
@getwhys.bsky.social
Instant customer research is a superpower.
www.getwhys.io/changelog
www.getwhys.io/changelog
When you’re moving quickly, it’s easy to lose track of much ground you’ve covered.
So, here’s GetWhys Wrapped: our best attempt at measuring our progress this year.
So, here’s GetWhys Wrapped: our best attempt at measuring our progress this year.
December 22, 2025 at 5:45 PM
When you’re moving quickly, it’s easy to lose track of much ground you’ve covered.
So, here’s GetWhys Wrapped: our best attempt at measuring our progress this year.
So, here’s GetWhys Wrapped: our best attempt at measuring our progress this year.
Things we shipped this week:
🦋 Freedom! No longer will you be subject to the tyranny of the file picker; you can now drag-and-drop into the chat interface.
🦋 Consistency! Brand voice will now persist between Message Testing calls.
🦋 Freedom! No longer will you be subject to the tyranny of the file picker; you can now drag-and-drop into the chat interface.
🦋 Consistency! Brand voice will now persist between Message Testing calls.
November 8, 2025 at 5:22 PM
Things we shipped this week:
🦋 Freedom! No longer will you be subject to the tyranny of the file picker; you can now drag-and-drop into the chat interface.
🦋 Consistency! Brand voice will now persist between Message Testing calls.
🦋 Freedom! No longer will you be subject to the tyranny of the file picker; you can now drag-and-drop into the chat interface.
🦋 Consistency! Brand voice will now persist between Message Testing calls.
Things we shipped this week:
🦋 Lots and lots of code that (currently) lives behind feature flags. To our loyal alpha testers providing us with invaluable feedback, we salute you 🫡
🦋 Lots and lots of code that (currently) lives behind feature flags. To our loyal alpha testers providing us with invaluable feedback, we salute you 🫡
October 18, 2025 at 3:17 PM
Things we shipped this week:
🦋 Lots and lots of code that (currently) lives behind feature flags. To our loyal alpha testers providing us with invaluable feedback, we salute you 🫡
🦋 Lots and lots of code that (currently) lives behind feature flags. To our loyal alpha testers providing us with invaluable feedback, we salute you 🫡
Things we shipped this week:
🦋We cleaned up the sidebar… enjoy this UI change while you can, because it’s about to change quite a bit 🤫
🦋Everything else we built this week lives in staging or behind a feature flag. If you’d like to peek behind the curtains—ping us.
🦋We cleaned up the sidebar… enjoy this UI change while you can, because it’s about to change quite a bit 🤫
🦋Everything else we built this week lives in staging or behind a feature flag. If you’d like to peek behind the curtains—ping us.
October 10, 2025 at 7:59 PM
Things we shipped this week:
🦋We cleaned up the sidebar… enjoy this UI change while you can, because it’s about to change quite a bit 🤫
🦋Everything else we built this week lives in staging or behind a feature flag. If you’d like to peek behind the curtains—ping us.
🦋We cleaned up the sidebar… enjoy this UI change while you can, because it’s about to change quite a bit 🤫
🦋Everything else we built this week lives in staging or behind a feature flag. If you’d like to peek behind the curtains—ping us.
Things we shipped this week:
🦋 A new website! Featuring a lovely, unconventional case study with our friends at Docusign. Check it out: getwhys.io
🦋 A select cohort of our customers have been trialing a new GetWhys product. If you’d like to join that elite group… ping one of us.
🦋 A new website! Featuring a lovely, unconventional case study with our friends at Docusign. Check it out: getwhys.io
🦋 A select cohort of our customers have been trialing a new GetWhys product. If you’d like to join that elite group… ping one of us.
GetWhys
Introducing GetWhys: AI trained on firsthand experiences
getwhys.io
October 4, 2025 at 10:34 PM
Things we shipped this week:
🦋 A new website! Featuring a lovely, unconventional case study with our friends at Docusign. Check it out: getwhys.io
🦋 A select cohort of our customers have been trialing a new GetWhys product. If you’d like to join that elite group… ping one of us.
🦋 A new website! Featuring a lovely, unconventional case study with our friends at Docusign. Check it out: getwhys.io
🦋 A select cohort of our customers have been trialing a new GetWhys product. If you’d like to join that elite group… ping one of us.
Things we shipped this week:
🦋 Big news!! You can now filter GetWhys Data by interview date, company size, date range, purchase involvement, seniority, and job function.
🦋 Big news!! You can now filter GetWhys Data by interview date, company size, date range, purchase involvement, seniority, and job function.
September 27, 2025 at 1:45 PM
Things we shipped this week:
🦋 Big news!! You can now filter GetWhys Data by interview date, company size, date range, purchase involvement, seniority, and job function.
🦋 Big news!! You can now filter GetWhys Data by interview date, company size, date range, purchase involvement, seniority, and job function.
Things we shipped this week:
🦋 We’ve launched some internal tooling that, while you won’t get to see it, means that we’re able to deliver a radical feature to you next week.
🦋 We’ve launched some internal tooling that, while you won’t get to see it, means that we’re able to deliver a radical feature to you next week.
September 19, 2025 at 8:44 PM
Things we shipped this week:
🦋 We’ve launched some internal tooling that, while you won’t get to see it, means that we’re able to deliver a radical feature to you next week.
🦋 We’ve launched some internal tooling that, while you won’t get to see it, means that we’re able to deliver a radical feature to you next week.
🦋 Speaking of ingesting and processing your data—we can now natively incorporate documentation about your products. Want to improve your messaging by incorporating customer language (our data) and tech specs (your data?). Go nuts.
🦋 Another reason to pop open some bubbly...we upgraded to Zod4 🥂
🦋 Another reason to pop open some bubbly...we upgraded to Zod4 🥂
September 12, 2025 at 8:24 PM
🦋 Speaking of ingesting and processing your data—we can now natively incorporate documentation about your products. Want to improve your messaging by incorporating customer language (our data) and tech specs (your data?). Go nuts.
🦋 Another reason to pop open some bubbly...we upgraded to Zod4 🥂
🦋 Another reason to pop open some bubbly...we upgraded to Zod4 🥂
It’s the sort of week where ‘staging’ has more in it than ‘prod’. Nevertheless….
🦋 Echo is almost 2x faster.
🦋 We now ingest and process our interviews & your data in batches; this’ll improve performance and resiliency. Wahoo!
🦋 Echo is almost 2x faster.
🦋 We now ingest and process our interviews & your data in batches; this’ll improve performance and resiliency. Wahoo!
September 12, 2025 at 8:20 PM
It’s the sort of week where ‘staging’ has more in it than ‘prod’. Nevertheless….
🦋 Echo is almost 2x faster.
🦋 We now ingest and process our interviews & your data in batches; this’ll improve performance and resiliency. Wahoo!
🦋 Echo is almost 2x faster.
🦋 We now ingest and process our interviews & your data in batches; this’ll improve performance and resiliency. Wahoo!
Things we shipped this week:
🦋(....trying not to sound creepy). GetWhys now knows who you are 👀. We now incorporate important context about your company, your target customers, & competitive landscape into your GetWhys experience
🦋(....trying not to sound creepy). GetWhys now knows who you are 👀. We now incorporate important context about your company, your target customers, & competitive landscape into your GetWhys experience
August 29, 2025 at 9:40 PM
Things we shipped this week:
🦋(....trying not to sound creepy). GetWhys now knows who you are 👀. We now incorporate important context about your company, your target customers, & competitive landscape into your GetWhys experience
🦋(....trying not to sound creepy). GetWhys now knows who you are 👀. We now incorporate important context about your company, your target customers, & competitive landscape into your GetWhys experience
Things we shipped this week (3/3):
🦋 Finally… keep an eye out over the next few days… your Citations experience is going to get some highly-requested upgrades.
🦋 Finally… keep an eye out over the next few days… your Citations experience is going to get some highly-requested upgrades.
August 16, 2025 at 5:34 AM
Things we shipped this week (3/3):
🦋 Finally… keep an eye out over the next few days… your Citations experience is going to get some highly-requested upgrades.
🦋 Finally… keep an eye out over the next few days… your Citations experience is going to get some highly-requested upgrades.
Things we shipped this week (2/2):
🦋 Bug fixes! Share links will now consistently copy to your keyboard, long conversations names will now truncate appropriately, and users will be able to consistently see the trial banners depending on their permission level.
🦋 Bug fixes! Share links will now consistently copy to your keyboard, long conversations names will now truncate appropriately, and users will be able to consistently see the trial banners depending on their permission level.
August 16, 2025 at 5:34 AM
Things we shipped this week (2/2):
🦋 Bug fixes! Share links will now consistently copy to your keyboard, long conversations names will now truncate appropriately, and users will be able to consistently see the trial banners depending on their permission level.
🦋 Bug fixes! Share links will now consistently copy to your keyboard, long conversations names will now truncate appropriately, and users will be able to consistently see the trial banners depending on their permission level.
Things we shipped this week (1/2):
🦋 Sick of drag-and-dropping? That’s great timing—we just launched our Google Drive integration. Now you can analyze call transcripts, win loss research, and other useful data side-by-side with our interview dataset. Go wild!
🦋 Sick of drag-and-dropping? That’s great timing—we just launched our Google Drive integration. Now you can analyze call transcripts, win loss research, and other useful data side-by-side with our interview dataset. Go wild!
August 16, 2025 at 5:33 AM
Things we shipped this week (1/2):
🦋 Sick of drag-and-dropping? That’s great timing—we just launched our Google Drive integration. Now you can analyze call transcripts, win loss research, and other useful data side-by-side with our interview dataset. Go wild!
🦋 Sick of drag-and-dropping? That’s great timing—we just launched our Google Drive integration. Now you can analyze call transcripts, win loss research, and other useful data side-by-side with our interview dataset. Go wild!
Things we shipped this week(2/2)
🦋We’ve revamped how we chunk transcripts, so your responses are sharper and more relevant than ever. Bonus: this sets the stage for even better citation experiences soon.
🦋Our internal tools got a tune-up. Everyone’s working at 10x speed now. Efficiency upgrades ftw.
🦋We’ve revamped how we chunk transcripts, so your responses are sharper and more relevant than ever. Bonus: this sets the stage for even better citation experiences soon.
🦋Our internal tools got a tune-up. Everyone’s working at 10x speed now. Efficiency upgrades ftw.
August 8, 2025 at 6:22 PM
Things we shipped this week(2/2)
🦋We’ve revamped how we chunk transcripts, so your responses are sharper and more relevant than ever. Bonus: this sets the stage for even better citation experiences soon.
🦋Our internal tools got a tune-up. Everyone’s working at 10x speed now. Efficiency upgrades ftw.
🦋We’ve revamped how we chunk transcripts, so your responses are sharper and more relevant than ever. Bonus: this sets the stage for even better citation experiences soon.
🦋Our internal tools got a tune-up. Everyone’s working at 10x speed now. Efficiency upgrades ftw.
Things we shipped this week (1/2):
🦋 You can now rename your Compass chats! No more relying on your memory (or deciphering the first sentence of a query from three weeks ago). Stay tuned—more improvements to chat management are on the way.
🦋 You can now rename your Compass chats! No more relying on your memory (or deciphering the first sentence of a query from three weeks ago). Stay tuned—more improvements to chat management are on the way.
August 8, 2025 at 6:21 PM
Things we shipped this week (1/2):
🦋 You can now rename your Compass chats! No more relying on your memory (or deciphering the first sentence of a query from three weeks ago). Stay tuned—more improvements to chat management are on the way.
🦋 You can now rename your Compass chats! No more relying on your memory (or deciphering the first sentence of a query from three weeks ago). Stay tuned—more improvements to chat management are on the way.
(1/3) Things we shipped this week:
🦋Compass will now warn you if you’re sharing content externally that contains your internal data. Always trying to keep you safe. 🫡
🦋Compass will now warn you if you’re sharing content externally that contains your internal data. Always trying to keep you safe. 🫡
August 2, 2025 at 2:21 PM
(1/3) Things we shipped this week:
🦋Compass will now warn you if you’re sharing content externally that contains your internal data. Always trying to keep you safe. 🫡
🦋Compass will now warn you if you’re sharing content externally that contains your internal data. Always trying to keep you safe. 🫡
Things we shipped this week:
🦋Conversation history search is now live! Finally, you can relive your greatest hits!
🦋Research call is now an official category in Organization Data. Because not all calls are created equal—and neither are your uploads.
🦋Compass citations now appear at lightning speed ⚡
🦋Conversation history search is now live! Finally, you can relive your greatest hits!
🦋Research call is now an official category in Organization Data. Because not all calls are created equal—and neither are your uploads.
🦋Compass citations now appear at lightning speed ⚡
July 25, 2025 at 5:40 PM
Things we shipped this week:
🦋Conversation history search is now live! Finally, you can relive your greatest hits!
🦋Research call is now an official category in Organization Data. Because not all calls are created equal—and neither are your uploads.
🦋Compass citations now appear at lightning speed ⚡
🦋Conversation history search is now live! Finally, you can relive your greatest hits!
🦋Research call is now an official category in Organization Data. Because not all calls are created equal—and neither are your uploads.
🦋Compass citations now appear at lightning speed ⚡
Things we shipped this week (3/3):
🦋 We made major improvements to how we ingest sales calls, success calls, etc. It’s faster and more accurate. Exciting stuff.
🦋 For those of you who haven’t figured out what we silently launched last week—Compass now has a live internet connection.
🦋 We made major improvements to how we ingest sales calls, success calls, etc. It’s faster and more accurate. Exciting stuff.
🦋 For those of you who haven’t figured out what we silently launched last week—Compass now has a live internet connection.
July 18, 2025 at 8:48 PM
Things we shipped this week (3/3):
🦋 We made major improvements to how we ingest sales calls, success calls, etc. It’s faster and more accurate. Exciting stuff.
🦋 For those of you who haven’t figured out what we silently launched last week—Compass now has a live internet connection.
🦋 We made major improvements to how we ingest sales calls, success calls, etc. It’s faster and more accurate. Exciting stuff.
🦋 For those of you who haven’t figured out what we silently launched last week—Compass now has a live internet connection.
Things we shipped this week (2/3):
🦋 The internal tooling used by our interviewers now has more functionality (summary edits & interview flagging). If you’d like to see it firsthand, ask us about joining the interviewer crew!
🦋 The internal tooling used by our interviewers now has more functionality (summary edits & interview flagging). If you’d like to see it firsthand, ask us about joining the interviewer crew!
July 18, 2025 at 8:47 PM
Things we shipped this week (2/3):
🦋 The internal tooling used by our interviewers now has more functionality (summary edits & interview flagging). If you’d like to see it firsthand, ask us about joining the interviewer crew!
🦋 The internal tooling used by our interviewers now has more functionality (summary edits & interview flagging). If you’d like to see it firsthand, ask us about joining the interviewer crew!
Things we shipped this week (1/3):
🦋 It’s not often that you get to announce a 100x performance improvement… but today is the day. Our RAG used to take ~0.5s to run after a query; now, it’s 5 milliseconds. Ridiculous!
🦋 It’s not often that you get to announce a 100x performance improvement… but today is the day. Our RAG used to take ~0.5s to run after a query; now, it’s 5 milliseconds. Ridiculous!
July 18, 2025 at 8:47 PM
Things we shipped this week (1/3):
🦋 It’s not often that you get to announce a 100x performance improvement… but today is the day. Our RAG used to take ~0.5s to run after a query; now, it’s 5 milliseconds. Ridiculous!
🦋 It’s not often that you get to announce a 100x performance improvement… but today is the day. Our RAG used to take ~0.5s to run after a query; now, it’s 5 milliseconds. Ridiculous!
Things we shipped this week (1/2):
🦋 Citations got a glow-up 💅 You can now see the origin material right next to the analysis—much, much easier to read.
🦋 We cleaned up the codebase and removed all Material UI references (turns out, it’s 2025, not 2015).
🦋 Citations got a glow-up 💅 You can now see the origin material right next to the analysis—much, much easier to read.
🦋 We cleaned up the codebase and removed all Material UI references (turns out, it’s 2025, not 2015).
June 27, 2025 at 8:46 PM
Things we shipped this week (1/2):
🦋 Citations got a glow-up 💅 You can now see the origin material right next to the analysis—much, much easier to read.
🦋 We cleaned up the codebase and removed all Material UI references (turns out, it’s 2025, not 2015).
🦋 Citations got a glow-up 💅 You can now see the origin material right next to the analysis—much, much easier to read.
🦋 We cleaned up the codebase and removed all Material UI references (turns out, it’s 2025, not 2015).
Things we shipped this week (2/2)
🦋 Remember how inline citations had that weird numbering? Not anymore! Citations are now sequential, and also have a nice thing that happens when you hover over them. You’ll have to see it yourself.
🦋 Remember how inline citations had that weird numbering? Not anymore! Citations are now sequential, and also have a nice thing that happens when you hover over them. You’ll have to see it yourself.
June 20, 2025 at 6:27 PM
Things we shipped this week (2/2)
🦋 Remember how inline citations had that weird numbering? Not anymore! Citations are now sequential, and also have a nice thing that happens when you hover over them. You’ll have to see it yourself.
🦋 Remember how inline citations had that weird numbering? Not anymore! Citations are now sequential, and also have a nice thing that happens when you hover over them. You’ll have to see it yourself.
Things we shipped this week (1/2)
🦋 Internet & Organization Data are now live—you can now, in a single location, get insights that pulls from the entire internet + your sales & CS calls + our massive interview dataset. Try asking it “what feature gaps lead to us losing deals?”
🦋 Internet & Organization Data are now live—you can now, in a single location, get insights that pulls from the entire internet + your sales & CS calls + our massive interview dataset. Try asking it “what feature gaps lead to us losing deals?”
June 20, 2025 at 6:27 PM
Things we shipped this week (1/2)
🦋 Internet & Organization Data are now live—you can now, in a single location, get insights that pulls from the entire internet + your sales & CS calls + our massive interview dataset. Try asking it “what feature gaps lead to us losing deals?”
🦋 Internet & Organization Data are now live—you can now, in a single location, get insights that pulls from the entire internet + your sales & CS calls + our massive interview dataset. Try asking it “what feature gaps lead to us losing deals?”
Company offsite week - at 9,800'.
While our HQ is in Boise, our Eng team lives at sea level, which means they had 1/3rd less oxygen availability that normal.
Despite that, we built during our hackathon, merged our embedding infrastructure, and set up a “state machine” for something coming soon 🦋
While our HQ is in Boise, our Eng team lives at sea level, which means they had 1/3rd less oxygen availability that normal.
Despite that, we built during our hackathon, merged our embedding infrastructure, and set up a “state machine” for something coming soon 🦋
June 13, 2025 at 8:43 PM
Company offsite week - at 9,800'.
While our HQ is in Boise, our Eng team lives at sea level, which means they had 1/3rd less oxygen availability that normal.
Despite that, we built during our hackathon, merged our embedding infrastructure, and set up a “state machine” for something coming soon 🦋
While our HQ is in Boise, our Eng team lives at sea level, which means they had 1/3rd less oxygen availability that normal.
Despite that, we built during our hackathon, merged our embedding infrastructure, and set up a “state machine” for something coming soon 🦋
Things we shipped this week (2/2):
🦋 We improved our evaluation infrastructure, adding a huge data library.
🦋 We shipped a round of ingestion bug fixes. Ingesting interviews should be cleaner, and easier to manage.
🦋 Permissions got a tune-up. Fewer access headaches, more “nice, that just works.”
🦋 We improved our evaluation infrastructure, adding a huge data library.
🦋 We shipped a round of ingestion bug fixes. Ingesting interviews should be cleaner, and easier to manage.
🦋 Permissions got a tune-up. Fewer access headaches, more “nice, that just works.”
May 30, 2025 at 10:34 PM
Things we shipped this week (2/2):
🦋 We improved our evaluation infrastructure, adding a huge data library.
🦋 We shipped a round of ingestion bug fixes. Ingesting interviews should be cleaner, and easier to manage.
🦋 Permissions got a tune-up. Fewer access headaches, more “nice, that just works.”
🦋 We improved our evaluation infrastructure, adding a huge data library.
🦋 We shipped a round of ingestion bug fixes. Ingesting interviews should be cleaner, and easier to manage.
🦋 Permissions got a tune-up. Fewer access headaches, more “nice, that just works.”