If you want people to admit they've made mistakes, hurt people, etc., you have to give them reason to trust that you'll help them move forward and fix things. You can't punish them. Punishment doesn't make anything better. You don't have to be polite or forgive them, but you have to accept them.

Uh not me but one of my headmates has KES (Kawaii Escapism Syndrome)

Hi!!!!!!