and government is 👏 hard 👏 to 👏 navigate 👏 even for people with all the access and privilege in the world! we can't stop working to build public services that are accessible, equitable and continuously center the needs of our neighbors.

I know that technology and AI are often seen as the solution to so many challenges but if I've said it once, I've said it a million times - technology is nothing without a human component.