John
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dxoconsultants.com
John
@dxoconsultants.com
CEO @ DXO Consultants | Digital experience consultant. 20 years optimizing DTC conversion rates.

dxoconsultants.com
If you're still using text messages for SMS-based two-factor authentication, it's time to rethink that choice.

Imagine locking your front door but leaving the key under the mat. That's what SMS-based 2FA has become

www.dxoconsultants.com/blog/why-sms...
June 18, 2025 at 7:27 PM
The fall of Evee...My Tesla story.

This is about Evee, my Tesla Model 3 Long Range. And about what it felt like to fall in love with a car, then quietly fall out of love with the brand behind it.

www.linkedin.com/posts/johnhe...
May 20, 2025 at 10:01 PM
Most brands don’t need more data.
They need to ask better questions.

→ Bounce rate up? Don’t panic. Ask why.
→ Cart abandonments rising? Ask what changed.
→ CTR dropped? Ask who saw it.

Data shows what.
Questions reveal why.

buff.ly/n1XtQyI

#MarketingSky #WebMarketing #Ecommerce
May 15, 2025 at 4:40 PM
Email marketers, we gotta stop this.

"John, you’ve been selected!" (So have 500,000 others.)
"A special gift inside!" (It’s a 10% discount… if I spend $100.)
"Re: Our conversation" (Steve, we NEVER talked.)
"We need to talk" (No, we don’t.)

#MarketingSky #WebMarketing #Ecommerce
February 18, 2025 at 5:40 PM
🚨 Marketers, we need to talk.

If you’re still using these subject lines, your emails are ghosting inboxes:

❌ "You don’t want to miss this!"
❌ "Last chance! Sale ends soon"
❌ "Did you forget something?"
❌ "Re: Our conversation" (We never talked, Steve.)

Let’s retire these & write better emails.
February 16, 2025 at 5:40 PM
February 9, 2025 at 8:56 PM
Homepage carousels: Friend or foe? 🤔

Here’s how to keep yours user-friendly:

✅ First slide = critical.

✅ Ditch autorotation on mobile.

✅ Keep controls simple + accessible.

How do you feel about carousels?

#MarketingSky #ecommerce #WebMarketing
December 30, 2024 at 12:22 PM
30% more conversions in 3 months. 🚀

The fix? Website headers. We went from:

From: “Shop Stylish Furniture Collections.”
To: “Create a Home You’re Proud Of: Stylish Designs at Prices You’ll Love.”

Small messaging tweaks = big results. 📈

#MarketingSky
#WebMarketing
December 18, 2024 at 12:22 PM
I got sucked down a rabbit hole downloading Tana and moving from Reflect notes to Tana notes.
December 11, 2024 at 3:52 AM
Generic emails are dead. 🚫

Advanced segmentation =
✅ 26% higher open rates
✅ 6x more revenue
✅ Stronger loyalty

Behavior, RFM analysis, lifecycle, and dynamic segmentation can take your campaigns from boring to brilliant. ✨

#MarketingSky
#WebMarketing
December 6, 2024 at 12:22 PM
Can we take a moment to appreciate what just happened on Cyber Monday?

https://buff.ly/4gAB1yb
December 4, 2024 at 12:22 PM
Marcus Buckingham Quote https://buff.ly/3Zd8De5
November 29, 2024 at 5:40 PM
My baby turned 7 today.
November 27, 2024 at 2:33 AM
Hi sky people! My name is John. I am a 20 year veteran of Ecommerce in AZ, CA, and UT. I have 5 kids, and a spouse. I lost one adult child 3 years go which has completely turned my life upside down. I lost my job back in February due to the grief that overtook my life. But I am moving forward!
November 19, 2024 at 10:30 PM
Hey there Sky! Have you considered setting your intentions for 2025 instead of just making goals?

Focusing on intentions centers on the direction you want to go and the mindset you want to embrace, rather than fixed outcomes. It's a friendly and effective way to navigate whatever the future brings
November 17, 2024 at 4:16 PM
Want customers to stick around? Focus on the post-purchase journey:

👉 Activation: Clear onboarding

👉 Retention: Habit-building triggers

👉 Referral: Timely sharing prompts!

Every phase counts! 💪

#CustomerJourney #GrowthMarketing #CX #Retention
November 3, 2024 at 5:40 PM
Did you know that landing page optimization can boost conversions by 160%?

Start testing headlines, CTAs, and visuals to turn visitors into customers! 🤑

#ConversionRateOptimization #MarketingTips #WebsiteOptimization
November 3, 2024 at 12:22 PM
The customer journey doesn’t end at purchase! 🚀

To build loyalty, focus on these phases:

1️⃣ Activation: Smooth onboarding shows value fast.

2️⃣ Retention: Engaging triggers create habits.

3️⃣ Referral: Make it easy for fans to share!

#CustomerExperience #RetentionMarketing #GrowthHacks #CX
November 2, 2024 at 5:40 PM
Your landing page’s load time should be under 2 seconds. Slow pages = lost conversions!

Optimize speed, test headlines, and make those CTAs pop! 💡

#DigitalMarketing #LandingPageOptimization #UX
November 2, 2024 at 12:22 PM