That standing in the shoes point is so vital, the more senior leaders experience their services for themselves the more willingness there is for change, visceral failure sharpens purpose and vision more than anything I’ve seen before

Is it the allowance amount or the idea that’s the problem, are there any alternatives you can point at?

Well, having a little catch up with you today gave me a lot of hope about the future and challenging my own thoughts and expectations so it’s catching!

Awesome - thank you! This is the good place