Like Preston Rutherford, Chubbies' co-founder. Topics:
1) The WRONG metrics
2) Brand spending vs performance spending
3) Why Preston thinks brand advertising is critical
4) How Chubbies almost went bankrupt
www.youtube.com/watch?v=lGad...
Like Preston Rutherford, Chubbies' co-founder. Topics:
1) The WRONG metrics
2) Brand spending vs performance spending
3) Why Preston thinks brand advertising is critical
4) How Chubbies almost went bankrupt
www.youtube.com/watch?v=lGad...
Bonobos figured this out + dropped their CAC.
Pick a good location. Get in front of your best customers.
It's the path of any DTC-heavy brand. . .
You start DTC, then move to Amzn.
But IRL commerce is still where household names are built.
Bonobos figured this out + dropped their CAC.
Pick a good location. Get in front of your best customers.
It's the path of any DTC-heavy brand. . .
You start DTC, then move to Amzn.
But IRL commerce is still where household names are built.
1) Anti-Churn Postcards
2) Dynamic Second-Purchase Campaigns
3) VIP Auto-Winbacks
Only takes minutes to set up in the PostPilot app.
And this is just the tip of the ROIceberg.
1) Anti-Churn Postcards
2) Dynamic Second-Purchase Campaigns
3) VIP Auto-Winbacks
Only takes minutes to set up in the PostPilot app.
And this is just the tip of the ROIceberg.
Audience we built:
✅ Known Fitness Fanatics
✅ Dedicated Runners
✅ Yoga/Pilates Practitioners
✅ Performance Nutrition Buyers
✅ Wearable Tech Users
Get your own laser-targeted prospecting audience with PostPilot.
DM me.
Audience we built:
✅ Known Fitness Fanatics
✅ Dedicated Runners
✅ Yoga/Pilates Practitioners
✅ Performance Nutrition Buyers
✅ Wearable Tech Users
Get your own laser-targeted prospecting audience with PostPilot.
DM me.
Four Sigmatic saw a 101% lift at WF.
How we did it:
1) ID’d best Shopify customers
2) Used AcquisitionAI to build lookalike
3) Sent postcards with store-specific deals
4) Tracked results against a control store
Sales doubled.
Four Sigmatic saw a 101% lift at WF.
How we did it:
1) ID’d best Shopify customers
2) Used AcquisitionAI to build lookalike
3) Sent postcards with store-specific deals
4) Tracked results against a control store
Sales doubled.
1) New product drop
Jones Road Beauty runs a masterclass doing this over BFCM.
2) Store Credit
Taylor Stitch sees major success with this.
3) GWPs
Your only loss is COGS, vs. potentially $100+ on a big order.
1) New product drop
Jones Road Beauty runs a masterclass doing this over BFCM.
2) Store Credit
Taylor Stitch sees major success with this.
3) GWPs
Your only loss is COGS, vs. potentially $100+ on a big order.
1) AI lookalike prospecting (150k trifolds sent)
2) Automated retargeting (welcome series + cart flows)
3) RFM-based winbacks (postcards fired by segment + timing)
Killer early results.
1) AI lookalike prospecting (150k trifolds sent)
2) Automated retargeting (welcome series + cart flows)
3) RFM-based winbacks (postcards fired by segment + timing)
Killer early results.
A premium coffee brand wanted to prospect coffee lovers who value quality.
We built them a lookalike audience using AcquisitionAI.
High-income people who: buy premium coffee and love gourmet food.
@PostPilot can build your delightfully snobby audience, too.
A premium coffee brand wanted to prospect coffee lovers who value quality.
We built them a lookalike audience using AcquisitionAI.
High-income people who: buy premium coffee and love gourmet food.
@PostPilot can build your delightfully snobby audience, too.
By “echoing” my email programs.
→ VIP winbacks (auto send based on RFM)
→ Subs reactivation (auto send different mailers based on cancellation reason)
→ 2nd purchase campaigns (use 1st-2nd purchase time between orders data)
By “echoing” my email programs.
→ VIP winbacks (auto send based on RFM)
→ Subs reactivation (auto send different mailers based on cancellation reason)
→ 2nd purchase campaigns (use 1st-2nd purchase time between orders data)
I’ve said this to maybe 100 DTC founders over 15yrs.
It’s usually when their brands we suffocating.
(P&L heavy on the L).
But in 2025, the principle should always apply.
Especially heading into BFCM.
Where are you spending now that isn’t helping your profitability?
I’ve said this to maybe 100 DTC founders over 15yrs.
It’s usually when their brands we suffocating.
(P&L heavy on the L).
But in 2025, the principle should always apply.
Especially heading into BFCM.
Where are you spending now that isn’t helping your profitability?
One boss. One chain of command. Period.
Matrix reporting = organizational cancer. Amazon scales because authority lines are crystal clear.
How many unofficial "dotted lines" exist in your org chart?
One boss. One chain of command. Period.
Matrix reporting = organizational cancer. Amazon scales because authority lines are crystal clear.
How many unofficial "dotted lines" exist in your org chart?
+ they’ve automated revenue with @postpilot.bsky.social for 3 years.
Coincidence?
3 High-ROI results:
1) Holiday Cardalogs → 15x ROAS
2) Automated VIP winbacks → 7.31x incremental ROAS
3) Automated Handwritten Thank-You Notes → 11.1x ROAS
+ they’ve automated revenue with @postpilot.bsky.social for 3 years.
Coincidence?
3 High-ROI results:
1) Holiday Cardalogs → 15x ROAS
2) Automated VIP winbacks → 7.31x incremental ROAS
3) Automated Handwritten Thank-You Notes → 11.1x ROAS
Send winning email campaigns via direct mail to reach the 80–90% you're missing.
Easy, proven, and ready for BFCM.
#ecom #DirectMail #EmailMarketing #PostPilot #CustomerRetention #BFCM
Send winning email campaigns via direct mail to reach the 80–90% you're missing.
Easy, proven, and ready for BFCM.
#ecom #DirectMail #EmailMarketing #PostPilot #CustomerRetention #BFCM
Combine with frequency for better targeting.
Avoid discounting everyone or wasting spend on lost causes.
#ecom #BFCM #RetentionMarketing #CustomerSegmentation #PostPilot
Combine with frequency for better targeting.
Avoid discounting everyone or wasting spend on lost causes.
#ecom #BFCM #RetentionMarketing #CustomerSegmentation #PostPilot
Your competitors will stuff inboxes and bid up digital. Physical mail stays uncrowded.
Test now when stakes are low.
#DirectMail #Q4Strategy #BlackFriday
Your competitors will stuff inboxes and bid up digital. Physical mail stays uncrowded.
Test now when stakes are low.
#DirectMail #Q4Strategy #BlackFriday
That’s how we turned around a $150M retailer bleeding cash.
#Leadership #CompanyCulture #Turnaround #BusinessGrowth #Retail
That’s how we turned around a $150M retailer bleeding cash.
#Leadership #CompanyCulture #Turnaround #BusinessGrowth #Retail
What that tells you about your attribution model (and your margins).
#DTC #Attribution #MarketingTruths #DirectMail #Ecommerce
What that tells you about your attribution model (and your margins).
#DTC #Attribution #MarketingTruths #DirectMail #Ecommerce
Most brands stop at email/SMS. Smart ones add postcards to birthday triggers.
Result? Customers share these postcards in communities. Nobody shares birthday emails.
#BirthdayMarketing #DirectMail #LoyaltyPrograms
Most brands stop at email/SMS. Smart ones add postcards to birthday triggers.
Result? Customers share these postcards in communities. Nobody shares birthday emails.
#BirthdayMarketing #DirectMail #LoyaltyPrograms
15x ROI. $200k revenue.
Customers get hounded constantly. Rare gratitude wins.
"Two-way commerce" beats sales pitches.
#CustomerAppreciation #DirectMail #VIPMarketing
15x ROI. $200k revenue.
Customers get hounded constantly. Rare gratitude wins.
"Two-way commerce" beats sales pitches.
#CustomerAppreciation #DirectMail #VIPMarketing
Most brands see higher response rates, get excited, then blast 100k postcards and burn their budget.
The economics only work with precision targeting, not spray and pray.
#DirectMail #MarketingStrategy #CustomerRetention
Most brands see higher response rates, get excited, then blast 100k postcards and burn their budget.
The economics only work with precision targeting, not spray and pray.
#DirectMail #MarketingStrategy #CustomerRetention
Results: 56%/64% repeat rates, 7x/10x ROAS.
Stop blasting everyone with same offer.
#DataDrivenMarketing #CustomerSegmentation #DirectMail
Results: 56%/64% repeat rates, 7x/10x ROAS.
Stop blasting everyone with same offer.
#DataDrivenMarketing #CustomerSegmentation #DirectMail
Delegation = accountability, not orders Communication = you're always selling
Listening = trust
All learnable.
#Leadership #StartupFounders #NavyLessons
Delegation = accountability, not orders Communication = you're always selling
Listening = trust
All learnable.
#Leadership #StartupFounders #NavyLessons
Direct mail fix: 5x ROAS non-buyers 4x 2nd purchases
Physical mail > digital noise.
#DirectMail #ROAS
Direct mail fix: 5x ROAS non-buyers 4x 2nd purchases
Physical mail > digital noise.
#DirectMail #ROAS
The fix? Hit suppressed customers with 2-3+ purchases via postcard.
Email can't reach them. Direct mail can.
#EmailMarketing #DirectMail
The fix? Hit suppressed customers with 2-3+ purchases via postcard.
Email can't reach them. Direct mail can.
#EmailMarketing #DirectMail
Better to turn minnows into whales than chase new fish.
Find your whale pattern. Automate it. Print money.
#DTC #marketing #directmail #ROAS
Better to turn minnows into whales than chase new fish.
Find your whale pattern. Automate it. Print money.
#DTC #marketing #directmail #ROAS