Empowerment without visibility isn't innovation; it’s just deferred incident response.

We have to reframe our value around business outcomes to win in 2026.

Check out the full breakdown and my 2025 retrospective here: domkirby.com/blog/ms...
3/3

Key shifts to watch: 🛡️ Cyber Realism: Focus on the Risk Register over vanity features. 🔑 Identity Core: Securing the "Agents" and automations in your environment. 🧠 Talent Pivot: Hiring for process mapping, not just engineering.
2/3

Read the full breakdown on when to use which (and how to spot the trap): domkirby.com/blog/ai...

#MSP #Automation #AI #BusinessStrategy
4/4

If your client is asking for "AI" just to have it, they are buying vanity, not value . And if they are still running legacy apps like desktop QuickBooks? That fancy Agent is going to fall apart the second you deploy it.

Stop over-engineering. Start asking "Why?"
3/4

I just published a breakdown of the difference, but here is the short version: An Automation is static. It does X, then Y. It’s boring. It works. An Agent thinks. It makes decisions. It’s powerful, but it costs at least twice as much to build and twice as much to operate.
2/4

I remember this! So many things about Windows Phone were so good - aside from the strategy to get it in market 😞

We see you've had a heavy lunch. For this next mission (meeting), you'll need to fight the overwhelming urge to take a nap.

I'm leaning towards Mac myself but want to make a slow/methodical decision for once 🤣.

Curious, how are you finding gaming on Ubuntu?

This isn't meant to be an "anti-Microsoft" rant, but as a long time Windows user, I increasingly feel like the product is neglected and being repurposed away from being the natural OS of choice.

Is this a conscious choice by Microsoft, or an unintended consequence of such massive change?