"…hadn't thought through the communication side as systematically. The stakeholder mapping template was particularly useful - we adapted it for our environment and now have a clearer picture of who needs what information during different types of incidents."

discernibleinc.com/blog/5-thing...

"The distinction between defending vs. rebuilding trust was helpful when crafting our customer communication. We combined your approach with guidance from our legal team and saw better engagement from customers compared to our previous incident responses."

discernibleinc.com/blog/beyond-...

"We had been relying heavily on pre-written templates that often didn't quite fit the situation. Your post helped us think about empowering our incident response team with better decision-making principles instead."

discernibleinc.com/blog/decisiv...

"We were already doing technical root cause analysis well, but hadn't been as systematic about behavioral & systemic patterns you mentioned. We've started incorporating some of your suggestions…it's helping us have more productive conversations about prevention."

discernibleinc.com/blog/-mailba...

"This post put words to something I'd been struggling to articulate…shared responsibility becoming a way to avoid accountability really resonated. I referenced it in conversations with our CEO about creating clearer security ownership..."

discernibleinc.com/blog/the-myt...