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deltacx.com
Delta CX
@deltacx.com
220 followers 37 following 620 posts
Debbie Levitt - CX, UX, product, service strategy, research, design, problem-finding, problem-solving. Always looking for projects, consulting, etc.

Coaching: DeltaCX.coach

New book about finding and planning new work opportunities: LifeAfterTech.info
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deltacx.com
My husband thought it would be fun to log into Skype one last time before uninstalling.

Stay classy, Skype!
Pop-up that says "dummy string" four times.
May 9, 2025 at 11:08 AM
deltacx.com
IKEA in Pisa, Italy. For a moment, I thought the mirror was for sale. And it might be.

But look closer and it's a message about violence, stalking, and abusers who blame you for their abuse.

With a phone number to contact for help.
Looks like an IKEA item tag but it's a message and phone number for those facing violence or stalking
March 10, 2025 at 6:27 AM
deltacx.com
At Convey UX 2 weeks ago, moments before I had to literally run out of the room because they were carrying out steaming plates of food I'm so allergic to I can't be in the same room.

People evidently thought I needed the toilet badly. How embarrassing!

1/
Mike chats with Debbie before the giant plate of salmon moved through the room.
March 8, 2025 at 10:07 AM
deltacx.com
Aw no, Zoom. Can't unsee.
Zoom's icon for "Apps" looks like a stylized "69"
March 6, 2025 at 12:44 AM
deltacx.com
This guy!
Larry Marine teaching some task analysis at Convey UX.
February 26, 2025 at 7:25 PM
deltacx.com
Picked up Microsoft's Guidelines for Human-AI Interaction at Convey UX.

Surprised how many of them are not being followed by Microsoft Copilot in PowerPoint.

🤷🏻‍♀️🤷🏻‍♀️
Card deck of Microsoft's Guidelines for Human-AI Interaction
February 26, 2025 at 7:24 PM
deltacx.com
Where are my fellow Universal Migrators? #Ayreon #ProgMetal #BYOLanyard
Conference badge but I brought my own Ayreon lanyard from their live shows
February 25, 2025 at 3:52 PM
deltacx.com
I'm not sure what these ceiling hooks in my hotel room are. I can only say... I'm not into that.
Industrial hooks are in the ceiling!
February 25, 2025 at 1:38 PM
deltacx.com
Ad in Milan's Linate Airport. Instagram pretending it's safe(r) for teens.

Congrats on content filters, but you need to do so much more.
Instagram claims they'll help teens see what's appropriate for their age... Mostly through comment and content filters.
February 22, 2025 at 8:30 AM
deltacx.com
Got the updated "Weather Channel" app. Looks like they don't understand wind direction.

Or I don't.

#UX
A wind described as 5 km/hr S shows an arrow pointing up, which I'd think is north.
February 18, 2025 at 7:07 PM
deltacx.com
I was just invited to speak at this conf and I hope it works out. But I'm discouraged to (continually) see UX treated like they just do tasks while leadership, team management, and strategy are only for Product Managers and their leadership.

1/
conference track description. "Craft and Build" is for designers and front-end coders. "Research and Analysis" is for Researchers, Service Designers, Data Analysts, and Product Managers. And "Product and Strategy" is only for PMs, POs, Heads of Product, and "Tech Leaders." UX, stay out.
February 12, 2025 at 9:54 AM
deltacx.com
Looking back on old screenshots on my phone... This was a woman I soon blocked on LinkedIn who learned something about me (she thought I needed to change) from a very human non-god I had told that info to confidentially (who was also soon blocked).

#LinkedInLunatics #DontMissYa
Message from wacky woman claiming God revealed info about me to her. She'll pray for me and God loves me.
February 12, 2025 at 6:08 AM
deltacx.com
Cool! My"Your Life After Tech" podcast has over 1000 downloads, not counting the additional hundreds of YouTube.

Check it out! More episodes coming in March.

yourlifeaftertech.buzzsprout.com
Email celebrating 1000 downloads of my podcast
February 10, 2025 at 9:45 PM
deltacx.com
YouTube can't figure out the context of this Ryan George video. He reads & makes fun of Apple Intelligence fails.

YouTube is recommending a suicide hotline to me supposedly because this video is about self harm. It's not.

AI fail in a video about AI fails.

YT couldn't find 24hr suicide hotline?
YouTube added a suicide hotline under the comedy video. YouTube's policy on adding suicide hotlines when they think the content is about suicide or self harm.
February 9, 2025 at 7:21 PM
deltacx.com
I try again and it fails again.

"Siehe, ein Ackermann wartet auf die köstliche Frucht der Erde und is geduldig darüber, bis er empfahe den Morgenregen und Abendregen."
It tells me no rain despite morgenregen being in the piece.
January 28, 2025 at 6:10 AM
deltacx.com
DeepSeek failed my main test for LLMs. It knows Brahms' Requiem but says that "rain" isn't in the piece.

Even in German? No, it tells me.

Claude and ChatGPT used to do the same. Now they recognize "rain" in the text.

It costs more to pioneer. I'm staying with Claude.
DeepSeek tells me multiple times that rain isn't in the requiem
January 28, 2025 at 6:07 AM
deltacx.com
Those moments when you can't believe that people (especially those who understand your job) believe that most AI systems/tools can replace some or all of your work.

Now on the to do list: Go into Google Workspace and see if I can turn Gemini off from the admin panel.
I asked Google Gemini in a Google Doc how to turn Gemini off. After thinking for a while, the answer was, "Duet AI for Google Workspace is now Gemini for Google Workspace, giving you access to Google's most capable AI models." Not even close.
January 17, 2025 at 1:16 PM
deltacx.com
One of my best friends sent me this email she got from Starling bank. Above this section, it had her name saying these were personal recommendations for her.

This is truly awful. Not sure if it's #DeceptiveDesign but it's assumptive and insulting. Who OKs this shit?
Screenshot that recommends three posts/articles, "I went sober for 31 days and tracked my savings." "Thinking of starting therapy this year? Here’s how much it costs." "New year, new habits. Why do we overspend? Two experts weigh in."
January 17, 2025 at 11:28 AM
deltacx.com
Like #audiobooks? My "Life After Tech" is on Audible, narrated by me. Published just a few months ago, it's about career directions and entrepreneurship...

* While working in tech
* When you're done with tech
* When tech is done with you

Also avail in paper and digital formats. 😀

#Booksky
Screenshot of my Life After Tech book in Audible
January 16, 2025 at 3:14 PM
deltacx.com
Emails like this are why I do anything. Thanks to the person who made my day by sending this. 😍
This message is simply a thank you email. I'm a user of your Axure tutorials, and I find them extremely well done. They are some of the best guides I've learned from. Here's why: you provide reasoning around what is being used, why it's the best choice, possible drawbacks, etc. Essentially, you are teaching critical thinking, processes, and decisions behind choosing and using areas of the tool for long-term remembering and learning. I know why I'm doing something rather than just doing it because it's the next step. lots of what's out there provides 'just do this' kind of tutorial, without knowing really why it's the best thing to do. For what it's worth, I think you are an incredible resource, amazing teacher, and I'm grateful for you. Thank you for all you do.
January 15, 2025 at 5:13 PM
deltacx.com
LinkedIn update: my karaoke streams continue to get more views than my work-related content.

My article predicting LinkedIn's future focus... rbefored.com/linkedins-fu...

Karaoke stream tonight on LinkedIn! Because why not! Well it'll also be on twitch.Tv/DeltacxHive
Screenshot from LinkedIn showing a karaoke stream with over 1000 views while a post asking for presentation submissions to my event got under 600.
January 4, 2025 at 7:15 AM
deltacx.com
Form has info at the top. Scroll for Miro, please!
Screenshot of conference submission form
January 3, 2025 at 10:37 AM
deltacx.com
When you're watching LinkedIn drop your reach to roughly 10% what it was.

And what was that good day? No idea. Hard to go back in time on LI to see what I posted. It was just before I released my new book. Let's try to find it...

1/
Screenshot of 1 year chart of how many followers I got on LinkedIn each day. Getting much flatter as 2024 went on. #ShadowBanned
January 1, 2025 at 11:03 AM
deltacx.com
In case you're curious who doesn't have off for Christmas...

Two of my apps pushed updates in the last day.
Chrome and Patreon want to update since Christmas Eve.
December 25, 2024 at 12:56 PM
deltacx.com
#Google closed my bug report claiming I didn't provide enough information. That's a lie.

Google is ok with #WordPress being easier to hack.

Why?

Why build their plugin to expose your username in the HTML of every page? And why reject a bug report on it?

#infosec
Screenshot from email from Google rejecting my bug report.
December 20, 2024 at 7:06 AM