Certain park lanes much better. On the left, Pinheiros River bikeway, built by the state along a train line, now maintained by a private concessionaire. Clean bathrooms, pop-up cafés. And... 2/

In response to ProPublica's investigation, the company overhauled its policies. Their franchises are now required to provide prospective home sellers with a disclosure that includes a three-day window to terminate a sales contract.

More on this series' impact: www.propublica.org/series/the-u...