Daniel Souza
@danielsouza.bsky.social
BBQ Specialist. Design Researcher. Information Architect. Loud brazilian. Coffee snob.
Writes about ux, collaboration, asynchronous work and food. Teaches service design at Experience Haus and lives in São Paulo
danielsouza.org
Writes about ux, collaboration, asynchronous work and food. Teaches service design at Experience Haus and lives in São Paulo
danielsouza.org
Reposted by Daniel Souza
User needs first
Service design second
Operating model third
Technology fourth
This order is still reversed way too often.
Service design second
Operating model third
Technology fourth
This order is still reversed way too often.
November 26, 2025 at 11:36 AM
User needs first
Service design second
Operating model third
Technology fourth
This order is still reversed way too often.
Service design second
Operating model third
Technology fourth
This order is still reversed way too often.