Dan
LightNews LightNews
banner
dandoescontent.bsky.social
Dan
@dandoescontent.bsky.social
320 followers 90 following 440 posts
Content design, systems & structure. // Advocate of a lighter, more efficient & more accessible internet.
Posts Replies Media Videos
dandoescontent.bsky.social
😵‍💫
Screenshot from GOV.UK. Reads: Other UK government apps. The GOV.UK app is separate from the GOV.UK One Login app, GOV.UK ID Check app, HMRC app, EU Exit: ID Document Check app, UK Immigration: ID Check app, UK ETA app."
July 1, 2025 at 12:16 PM
dandoescontent.bsky.social
I can literally do all this on the website, in a browser. On desktop or mobile. Using bookmarks if necessary.

This seems to assume that I want to spend significant time "hanging out" on the app every day.
Screenshot from GOV.UK introducing the GOV.UK app. It explains that using the app I can browse GOV.UK content, get notifications, find local services, keep a record of pages I've visited, save relevant topics.
July 1, 2025 at 12:13 PM
dandoescontent.bsky.social
Satirical illustration of one of those Dyson dryers that you put your hands down into. A horrid pool of water and general filth can be seen spilling out of the bottom of the dryer. Accompanying text reads "Attenborough's trench: DNA bacterial soup cultivating in a blade hand dryer trough."
April 25, 2025 at 10:16 AM
dandoescontent.bsky.social
Meme. Maria from The Sound of Music, arms outstretched, singing in an alpine meadow surrounded by mountains. Overlaid text reads "or how about an AI opportunities action plan?!"
January 13, 2025 at 9:55 AM
dandoescontent.bsky.social
Have you seen this one? 😩
Captcha puzzle, two frames. Frame on right shows a 4 by 4 grid, with a train track and train snaking across it. Frame on left show a set of coordinates, a number and an image. Instructions read "Move train to coordinates indicated in left image."
January 10, 2025 at 11:57 AM
dandoescontent.bsky.social
🤔

www.gov.uk/government/p...
A page on GOV.UK. Alert text at top of page reads; "These FAQs have been withdrawn and do not represent current guidance. The FAQs listed on this page have been withdrawn and are provided for reference only. Dates of withdrawal are provided for each FAQ. This list is organised by date of withdrawal."
December 2, 2024 at 9:05 PM
dandoescontent.bsky.social
See also:
Screenshot of Google search results showing pages from GOV.UK using the term "one stop shop". According to the GOV.UK style guide, this is a term that should not be used.
December 2, 2024 at 4:39 PM
dandoescontent.bsky.social
Meme. Text reads "Stakeholders, when I propose deleting a piece of content that hasn't been updated in 10 years, nobody looks at and meets no user needs:" Underneath is a screenshot from the movie Star Wars: The Last Jedi. Luke Skywalker gesticulates angrily towards Yoda and shouts "The sacred texts!"
November 21, 2024 at 9:32 AM
dandoescontent.bsky.social
Screenshot from The Simpsons. Old man Jasper stands in front of class of schoolchildren with a stern expression, holding a wooden paddle. Overlaid text quotes Jasper and reads "That's a paddlin'".
November 11, 2024 at 12:47 PM
dandoescontent.bsky.social
A couple of rants on this from the other site.
Tweet of mine, posted August 2023. Reads: "Unless the directive for clarity and user- centred design comes from the absolute top of the org, and unless that top of the org leads by example, then content design in the mid and junior reaches of the org is just an uphill battle to put lipstick on a pig." Tweet of mine, posted September 2023. Reads: "A world where content design is much more than just "make sense of and re-write this incredibly confusing thing" in plain English. A world where content design shapes and sets policy from the top down. Where content designers define systems, architecture, data models and workflows. Where it informs org structures and hiring, purchasing and procurement."
August 21, 2024 at 3:53 PM
dandoescontent.bsky.social
Site visitors can click through to view the details of any of these user need entities, whereby they can also view all content assets that meet that given need.
A web page showing the details of a user need title "To park my vehicle safely and legally on company premises". Also on the page is a list of links to content items that meet this need.
October 30, 2023 at 2:39 PM
dandoescontent.bsky.social
User need entities can be related/linked to content assets. Site visitors can see exactly why a content item is on the site, and what need(s) it is meeting.
A web page. At the bottom of the page, an open accordion reveals the user needs that this page of content is meeting, as well as review dates for the content.
October 30, 2023 at 2:35 PM
dandoescontent.bsky.social
Nerding out on a custom CMS build this afternoon. 🤓 Long way to go, but user needs as structured, reference-able entities, giving a live report of which needs are not being met.

Had to blur details for privacy reasons, but you get the idea.
A CMS interface. Heading reads: "Unmet user needs: These user needs are not currently being met by any content items in the site. You should prioritise creating content to meet these needs." Underneath is a list of about 10 needs and the users that have them.
October 27, 2023 at 2:12 PM