CubeCart eCommerce
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cubecart.com
CubeCart eCommerce
@cubecart.com
The number one free & open source eCommerce system. https://www.cubecart.com
Your new Shopify store has a monthly fee AND takes a percentage of every payment. CubeCart is 100% free. I'm sorry if you weren't aware about the absolutely negligible financial renumeration we received from your hobby but please live in the real world about what we can offer in return.
March 26, 2025 at 10:22 AM
Your $60 investment in CubeCart over 20 years works out at $0.25 per month. Your expectations for on demand staff time isn't realistic.
March 26, 2025 at 10:14 AM
Finally... if you were paying us a subscription for your CubeCart powered store we would of course help. The fact remains that you've has a CubeCart powered store for 20 years that has cost you ~$60USD as a one time fee ($0.25 per month). You can't expect on demand staff time.
March 26, 2025 at 10:12 AM
2/2 We stopped selling license keys around 15 years ago. These didn't come with a lifetime technical support for subsequent free major versions your one time purchase of around $60 USD.
March 26, 2025 at 10:06 AM
1/2 Hi Julia. We haven't locked you out. If the password reset doesn't work we have instructions about how to forcefully reset the password via the database here: cubecart.zendesk.com/hc/en-gb/art...

If you need us to do this for you we have to charge for staff time.
I can't login to the admin side of my store and the password reset tool doesn't work?!
If you can't remember the login to the admin side of your store and the password rest tool isn't sending you an email to regain access the only way access can be regained is to forcefully change it...
cubecart.zendesk.com
March 26, 2025 at 10:02 AM