Christian Schuster
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cschuster.bsky.social
Christian Schuster
@cschuster.bsky.social
Professor in Public Management, University College London. Co-Founder, www.globalsurveyofpublicservants.org and www.people-analytics-government.org // Further details: www.christianschuster.net.
Reposted by Christian Schuster
In the latest edition of the UCL Policy Lab magazine, we speak to Prof. Christian Schuster (@uclspp.bsky.social) about how data can help rebuild trust in public organisations.

www.ucl.ac.uk/policy-lab/n...
Can data save democracy?
When trust in public organisations falls, Professor Christian Schuster speaks to Maddy Breen about how the answer lies not in dismantling government, but in making it work better – and data can help.
www.ucl.ac.uk
October 24, 2025 at 12:23 PM
Thrilled our 2025 National Survey of Public Servants in collaboration with the Government of Chile is now live, with almost 100,000 public servants invited to participate. If you are a public servant in Chile & receive an email with my name: I am not spam. Details ⬇️
www.linkedin.com/posts/alta-d...
📊 ¡Súmate a la Encuesta Nacional de Funcionarias y Funcionarios Públicos 2025! | Servicio Civil de Chile
📊 ¡Súmate a la Encuesta Nacional de Funcionarias y Funcionarios Públicos 2025! 🗓️ Cerca de 100 mil colaboradoras/es, de 128 servicios públicos, podrán compartir su experiencia en gestión de personas,...
www.linkedin.com
June 20, 2025 at 8:47 AM
Join us: launch of our #ESRC-funded Digital Leadership Training & RCT with 1,000 public managers in Brazil on Tuesday with the @gestaogovbr.bsky.social Executive Secretary, ENAP President, Secretary for Digital Government, @eaves.ca & @fgvoficial.bsky.social. Sign-up: forms.office.com/r/hYyEpjUcpK.
June 14, 2025 at 1:51 PM
In OECD countries, performance-based pay & promotions boost bureaucrats' job satisfaction — but not in lower-income countries. A cautionary tale about exporting management practices to the Global South. Multi-level evidence from an original survey with 19,000+ civil servants across 10 countries. ↓
"Performance Rewards and Job Satisfaction in More and Less Developed Countries: Multi-Level Evidence From Bureaucrats in 10 Countries" by Paola Cantarelli, @meyer-sahling.bsky.social, @sassmikkelsen.bsky.social, & @cschuster.bsky.social studies how performance... (1/n) doi.org/10.1111/padm...
June 11, 2025 at 4:16 PM
Encantado de conversar la próxima semana en la
Pontificia Universidad Católica del Perú sobre cómo los datos pueden transformar la gestión pública, también en Perú. Únete a nosotros en Lima. Enlace de inscripción 🔽
gobierno.pucp.edu.pe/noticia-even...
Conversatorio: El uso de datos para mejorar la Gestión Pública - Escuela de Gobierno y Políticas Públicas
Te invitamos a ser parte de un espacio de diálogo que reunirá a especialistas nacionales e internacionales para reflexionar sobre el rol de los datos en la mejora de la gestión pública. Contaremos con...
gobierno.pucp.edu.pe
April 15, 2025 at 6:31 PM
Encantado de dar una clase magistral sobre #analíticagubernamental el 23 de abril en Lima. Únete en persona en la Autoridad Nacional del Servicio Civil o en línea. Enlace de inscripción: t.co/WR1xBL6omZ
April 10, 2025 at 7:41 PM
📊 Conéctate al evento: Cómo usar datos para mejorar la gestión pública. Encantado de dar esta clase magistral sobre analítica gubernamental @ #BID. Aprenderás cómo usar datos para medir y mejorar el desempeño de la administración pública. Regístrate en: indesvirtual.iadb.org/course/view....
April 9, 2025 at 8:45 AM
So excited that #CLAD's 23 member countries approved the Latin American Charter for Measuring & Analysing Public Administration Data, which I coordinated w/ Dan Rogger. In the Charter, countries recognize & strive for key good practices to measure their public administration clad.org/declaracione...
CLAD
El Centro Latinoamericano de Administracion para el Desarrollo, CLAD, es un organismo publico internacional, de caracter intergubernamental
clad.org
April 8, 2025 at 5:47 PM
How diverse and inclusive are Latin America's civil services? And what can they do to become more #inclusive? Short answer: a lot. Long answer in a chapter in a new IDB flagship book on Latin America's civil services, co-authored with Sandra Naranjo: publications.iadb.org/en/better-go...
Better Governments for Better Lives: Strengthening State Capacities for Strategic, Meritocratic, and Inclusive Management of the Civil Service in Latin America and the Caribbean
In a context of fiscal constraints, citizen distrust, and accelerating technological change, the third edition of the regional civil service study, Better Governments for Better Lives, assesses the st...
publications.iadb.org
March 24, 2025 at 10:40 AM
Delighted to be @WorldBank for our 2025 #GovernmentAnalytics Fellowship with senior public servants from 25 countries. We have long taught data for public policy - but not data analytics to improve public administration. Course materials available to replicate at worldbank.org/governmentanalytics.
March 20, 2025 at 11:23 PM
How can data transform government in Latin America and the Caribbean? New #WorldEconomicForum post on how government analytics can transform public sector efficiency and transparency (with William Maloney and Dan Rogger): www.weforum.org/stories/2025...
Better use of data analytics in government decision-making
Better data analytics could help governments in Latin American and the Caribbean to improve decision-making and policy, strengthening their public sectors.
www.weforum.org
March 14, 2025 at 3:32 PM
Good government data requires good statistics officials – but how motivated & competent are they? Our survey of 13,300 statistics officials finds many are motivated, but struggle with statistics skills: blogs.worldbank.org/en/opendata/good-government-data-requires-good-statistics-officials---but-ho
Good government data requires good statistics officials – but how motivated and competent are they?
Insights from a survey of 13,300 officials in 14 Latin American and Caribbean countries reveal how competence, motivation, and integrity among NSO staff shape the quality of government statistics.
blogs.worldbank.org
January 21, 2025 at 4:27 PM
Delighted to present our IDB report on Making National Statistical Offices Work Better at the World Bank on 22 January. Find out how much statistics officials (don't) know about statistics. Registration ⬇️. Amazing panel including Haishan Fu, Chiara Bronchi & others: www.worldbank.org/en/events/20...
LET'S TALK DATA | A cleared-eye view at Latin America's national statistical offices (NSOs)
Join us in a new Let's Talk Data event series from the World Bank to discuss about the results from a survey of 13,000 employees of national statistical offices in 14 Latin American countries.
www.worldbank.org
January 14, 2025 at 2:30 PM
@apolitical.bsky.social summary of our #GovernmentAnalytics Fellowship @worldbankgroup.bsky.social: join us in Washington DC in March if you are interested in spearheading government analytics work in your organization or your government as a whole.
apolitical.co/solution-art...
Government Analytics Fellowships with the World Bank: Apply Now
Call for Applications for Civil Servants: Join us for two weeks in Washington DC
apolitical.co
December 16, 2024 at 4:40 PM
Call for applications for the 2025 #GovernmentAnalytics Fellowship. Join us @WorldBank in Washington DC for insights from our Government Analytics Handbook, design an analytics project tailored to your government, and become part of a global community of practice. www.worldbank.org/en/publicati...
December 3, 2024 at 9:01 PM
Terrific to launch the Spanish version of our #GovernmentAnalytics Handbook today at the CLAD conference // Estupendo lanzamiento de la versión en español de nuestro Manual de #GovernmentAnalytics hoy en la conferencia CLAD. Download here / Descargar aquí: openknowledge.worldbank.org/entities/pub...
November 27, 2024 at 11:21 PM
We need evidence-based implementation, not just evidence-based policy design. #Governmentanalytics is central to that. Great to chat with Tim Phillips @ VoxDevTalks about our Government Analytics Handbook and community of practice. Download our book: worldbank.org/governmentan...
🆕 How government analytics can improve public sector implementation

In this week's VoxDevTalks, Tim Phillips speaks to Daniel Rogger @WorldBank and Christian Schuster @UCL about how to improve government implementation using data:
voxdev.org/topic/public...
November 20, 2024 at 10:21 AM
Quantitative public administration studies rely heavily on surveys of public servants (50% of articles) & citizens (25% of
Public Administration Review & JPART articles in last decade). We need to study more administrative micro data to understand how governments work.
doi.org/10.1111/puar...
<em>Public Administration Review</em> | ASPA Journal | Wiley Online Library
With the digitization of administrative systems, governments have gained access to rich data about their administrative operations. How governments leverage such data to improve their administration—...
doi.org
November 18, 2024 at 9:55 AM