Kelsey Trevett 🍉
@couldbekel.bsky.social
Green campaigner • Climate and social justice • Disability and queer liberation • Aspiring ukulele player • Work @uk100.org • Views my own
As ever, let’s talk. Let me demonstrate these challenges to the people with the power to rectify them, and let’s constructively co-produce an accessible public transport system which works for all people and planet. The offer’s open. 9/
October 13, 2025 at 2:55 PM
As ever, let’s talk. Let me demonstrate these challenges to the people with the power to rectify them, and let’s constructively co-produce an accessible public transport system which works for all people and planet. The offer’s open. 9/
The tram has the potential to be the most accessible way of getting around South London. There’s lots of level access, well designed infrastructure, and reliability. But if the absolute fundamentals are completely overlooked, you create an inaccessible and stressful system. 8/
October 13, 2025 at 2:55 PM
The tram has the potential to be the most accessible way of getting around South London. There’s lots of level access, well designed infrastructure, and reliability. But if the absolute fundamentals are completely overlooked, you create an inaccessible and stressful system. 8/
So, there I was, at an unfamiliar tram stop, needing to get across the tracks and to the other platform to go back on myself. The tram network operates like the buses, so tram stops are not staffed and there’s no one necessarily there to help. 7/
October 13, 2025 at 2:55 PM
So, there I was, at an unfamiliar tram stop, needing to get across the tracks and to the other platform to go back on myself. The tram network operates like the buses, so tram stops are not staffed and there’s no one necessarily there to help. 7/
It transpires that this occasional lack of confidence from the app should probably be more widespread: I boarded the tram based on the app info… Only to find that the tram was only announcing the next stop, not its destination, and was in fact heading the wrong way. 6/
October 13, 2025 at 2:55 PM
It transpires that this occasional lack of confidence from the app should probably be more widespread: I boarded the tram based on the app info… Only to find that the tram was only announcing the next stop, not its destination, and was in fact heading the wrong way. 6/
Given the lack of consistent announcements, I used the TfL Go app to check the departures.
Quick side note, this app often says “check front of tram”… Which is really helpful, when you have no eyes. 5/
Quick side note, this app often says “check front of tram”… Which is really helpful, when you have no eyes. 5/
October 13, 2025 at 2:55 PM
Given the lack of consistent announcements, I used the TfL Go app to check the departures.
Quick side note, this app often says “check front of tram”… Which is really helpful, when you have no eyes. 5/
Quick side note, this app often says “check front of tram”… Which is really helpful, when you have no eyes. 5/
You can see where this is going…
The trams operate a town centre loop, meaning for some journeys, the destination of the tram really does matter. Today, I chose to take the tram rather than to walk, as I had 3 heavy and unwieldy bags, and a tired Labrador (evidence attached). 4/
The trams operate a town centre loop, meaning for some journeys, the destination of the tram really does matter. Today, I chose to take the tram rather than to walk, as I had 3 heavy and unwieldy bags, and a tired Labrador (evidence attached). 4/
October 13, 2025 at 2:55 PM
You can see where this is going…
The trams operate a town centre loop, meaning for some journeys, the destination of the tram really does matter. Today, I chose to take the tram rather than to walk, as I had 3 heavy and unwieldy bags, and a tired Labrador (evidence attached). 4/
The trams operate a town centre loop, meaning for some journeys, the destination of the tram really does matter. Today, I chose to take the tram rather than to walk, as I had 3 heavy and unwieldy bags, and a tired Labrador (evidence attached). 4/
When there are announcements, they are often given at useless times. e.g, announcing where the tram is going after the doors have shut and the tram is moving, meaning that if you rely on those announcements to know if you’re getting on the right tram, it’s already too late. 3/
October 13, 2025 at 2:55 PM
When there are announcements, they are often given at useless times. e.g, announcing where the tram is going after the doors have shut and the tram is moving, meaning that if you rely on those announcements to know if you’re getting on the right tram, it’s already too late. 3/
First and foremost, audio announcements. I’ve never encountered the system with such inconsistent onboard announcements: sometimes they work well, sometimes they say nothing, sometimes they announce the next stop, but not where the tram is going, other times, the opposite. 2/
October 13, 2025 at 2:55 PM
First and foremost, audio announcements. I’ve never encountered the system with such inconsistent onboard announcements: sometimes they work well, sometimes they say nothing, sometimes they announce the next stop, but not where the tram is going, other times, the opposite. 2/
If you’re still looking for folks, I’ve got experience — both historically, and with Sky, LBC, and more to follow on this latest attack on disability rights — and would be happy to help. Don’t post much here but more posted on the bad place, and the really bad place (LinkedIn) for a sense check.
March 14, 2025 at 5:53 PM
If you’re still looking for folks, I’ve got experience — both historically, and with Sky, LBC, and more to follow on this latest attack on disability rights — and would be happy to help. Don’t post much here but more posted on the bad place, and the really bad place (LinkedIn) for a sense check.
I read said apology immediately after yet another assistance failure on the network at Moorgate (I have raised this in my reply). i'm genuinely pleased to see a commitment to improvement. But time is a luxury we don't have; this is clearly an immediate and pervasive problem. 2/2
January 18, 2025 at 4:44 PM
I read said apology immediately after yet another assistance failure on the network at Moorgate (I have raised this in my reply). i'm genuinely pleased to see a commitment to improvement. But time is a luxury we don't have; this is clearly an immediate and pervasive problem. 2/2
There are so many uncertainties facing disabled people, daily. An understanding of this at the heart of government would go a long way in acknowledging that whilst the markets may be calmer, the prospect of losing my freedom and independence makes me more shaky than ever. 3/3
January 14, 2025 at 7:13 PM
There are so many uncertainties facing disabled people, daily. An understanding of this at the heart of government would go a long way in acknowledging that whilst the markets may be calmer, the prospect of losing my freedom and independence makes me more shaky than ever. 3/3
For so many disabled people, including myself, these payments facilitate us living independent, fulfilled, and (though it shouldn't need to be part of a winning argument) economically active lives. My independence is being offered up as a trade-off for 'market stability'. 2/3
January 14, 2025 at 7:13 PM
For so many disabled people, including myself, these payments facilitate us living independent, fulfilled, and (though it shouldn't need to be part of a winning argument) economically active lives. My independence is being offered up as a trade-off for 'market stability'. 2/3
They claim to have ‘accessibility champions’ in the team, but 3 attempts later, I was categorically unable to speak to a human being. Accessibility champions really don’t count if I can’t get through to speak to them. 12/
https://t.co/E8qVgNFevj
https://t.co/E8qVgNFevj
January 14, 2025 at 4:11 PM
They claim to have ‘accessibility champions’ in the team, but 3 attempts later, I was categorically unable to speak to a human being. Accessibility champions really don’t count if I can’t get through to speak to them. 12/
https://t.co/E8qVgNFevj
https://t.co/E8qVgNFevj
PS: I tried to phone TfL to ask about assistance availability on the night Overground (which I then realised wasn’t running this weekend anyway), as their website doesn’t clarify. 11/
https://t.co/WzrFG2VkIy
https://t.co/WzrFG2VkIy
January 14, 2025 at 4:11 PM
PS: I tried to phone TfL to ask about assistance availability on the night Overground (which I then realised wasn’t running this weekend anyway), as their website doesn’t clarify. 11/
https://t.co/WzrFG2VkIy
https://t.co/WzrFG2VkIy
So, overall? This was a weekend of appalling experiences with TfL. From putting my safety at risk to disempowering me and refusing to listen to my voice and my needs, it’s the first time in a while that I have genuinely felt a confidence knock travelling in London. 10/
January 14, 2025 at 4:11 PM
So, overall? This was a weekend of appalling experiences with TfL. From putting my safety at risk to disempowering me and refusing to listen to my voice and my needs, it’s the first time in a while that I have genuinely felt a confidence knock travelling in London. 10/
This request is repeatedly refused, and I’m told that they *must* hand me over to a member of national rail staff — for my own safety, of course. What a masterclass in disempowering disabled people. It’s patronising, it’s ableist, and it’s a waste of everyone’s time. 9/
January 14, 2025 at 4:11 PM
This request is repeatedly refused, and I’m told that they *must* hand me over to a member of national rail staff — for my own safety, of course. What a masterclass in disempowering disabled people. It’s patronising, it’s ableist, and it’s a waste of everyone’s time. 9/
Then Sunday. A more successful tube assistance experience. At Euston I asked to be taken up to the mainline station via the shortcut to the Overground platforms — I’ll be alright from there, I know this part of the station. 8/
January 14, 2025 at 4:11 PM
Then Sunday. A more successful tube assistance experience. At Euston I asked to be taken up to the mainline station via the shortcut to the Overground platforms — I’ll be alright from there, I know this part of the station. 8/
Rule no. 1 of disabled passenger safety is surely to prevent us being stranded at unfamiliar stations, late at night, when assistance has been requested and confirmed. Just a thought. I felt vulnerable — which as people who know me will attest to is not a common occurrence. 7/
January 14, 2025 at 4:11 PM
Rule no. 1 of disabled passenger safety is surely to prevent us being stranded at unfamiliar stations, late at night, when assistance has been requested and confirmed. Just a thought. I felt vulnerable — which as people who know me will attest to is not a common occurrence. 7/
The worst part? They did precisely the same thing on my way home, this time at 11pm. Assistance at my first station phoned ahead, and helped me onto the train. Arrive at Willesden to change… no one there. 6/
January 14, 2025 at 4:11 PM
The worst part? They did precisely the same thing on my way home, this time at 11pm. Assistance at my first station phoned ahead, and helped me onto the train. Arrive at Willesden to change… no one there. 6/
As a totally blind person, TfL left me without the assistance I asked for, in unfamiliar stations after dark — a journey between 8-9pm. 5/
January 14, 2025 at 4:11 PM
As a totally blind person, TfL left me without the assistance I asked for, in unfamiliar stations after dark — a journey between 8-9pm. 5/