Community Signal
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communitysignal.bsky.social
Community Signal
@communitysignal.bsky.social
A podcast for online community professionals, hosted by @patrickokeefe.bsky.social. communitysignal.com
Thank you for your kindness, Serena. I appreciate that you have picked up on that, as it means a lot. Those four episodes are really special to me, too. I would not at all be surprised to see some or all of them make this "greatest hits" episode, if we make it happen.
November 12, 2025 at 11:35 PM
Thank you, Karn, for your friendship, support, and all of your work over the years.

-Patrick
October 10, 2025 at 6:25 PM
When I had the idea for Community Signal, Karn was the first person that came to mind to have as a producer. Karn is a true creative partner in the program, and someone I trust to guide the direction of the show. He's worked on every single episode we've released.
October 10, 2025 at 6:25 PM
“... As @hrheingold.bsky.social put it once, it was where the tool makers meet the tool users. In addition to being a place where people can converse, it was also a kind of birthplace of a sort of online gift economy.”

- @johncoate.bsky.social
When Your First Day as an Online Community Manager is Your First Day at a Computer
As community professionals, the array of platforms, reading material, conferences, and thought leaders available to us only continues to grow. And if you've read or written a job description for a com...
www.communitysignal.com
August 28, 2025 at 11:08 PM
“99% of the smartest people in the world don’t work for us. Ideas can come from anywhere. It’s about leveraging those ideas, but it’s also about building those relationships with people. … I’ve had three community members come in and get hired as LEGO designers.”
LEGO Ideas and the Building Blocks of a Successful Crowdsourcing Community
Every company has the challenge of managing how to respond to customer feedback. But what if you're managing a crowdsourcing community and actively asking people for their ideas and feedback? How do y...
www.communitysignal.com
August 25, 2025 at 8:48 PM
“... That hurts a little bit more than just dealing with bots. ... These are people interacting with other people, and there was a human element there. The researchers are real people. I’m a real person. This happened between real people, and it wasn’t just AI.” -Logan MacGregor
University of Zurich Researchers Conducted an AI Persuasion Experiment on Members of This Online Community, Without Consent
In March, the volunteer moderators of the Change My View subreddit learned that researchers at the University of Zurich had been covertly conducting an experiment on their community members. By inject...
www.communitysignal.com
August 21, 2025 at 8:43 PM
“... What I think is so insidious about AI is it’s caused people to behave in ways that I don’t know we would have, without the stupid thinking machines. Because it’s a toxic influence. Unlike the bots that are invading us daily, that we’re constantly shutting down. …
August 21, 2025 at 8:43 PM
“One thing that’s really special about Change My View is that it’s a human space; it’s a decidedly human space. … The University of Zurich is a decidedly human space. ...
August 21, 2025 at 8:43 PM
“A lot of [ILTA's] material has the word attorney, which doesn’t exist in the UK. We have solicitors and barristers. … There are little tweaks ... that we’ve had to do in order to localize what we’re providing to [the UK] region. … It’s a big deal to people.” –Mercedes Oppon-Kusi
Bridging Continents and Countries in a Professional Association Community
Do you manage an international community? How do you thoughtfully foster community across different continents, languages, and norms? Mercedes Oppon-Kusi, the community manager for Europe for the Inte...
www.communitysignal.com
August 20, 2025 at 9:14 PM
“... My theory is if you have a good community site that is easy and people like to use, people are going to be more willing to create a meaningful membership in that community.” -Matt Nevill
From Engineer to Community Manager to Engineer to Community Manager
As we've shared on many episodes of Community Signal, community professionals come from numerous career paths, educational backgrounds, and areas of interest. In this conversation, Patrick talks with ...
www.communitysignal.com
August 19, 2025 at 9:08 PM
“... Not only that, but if they just visit your community, they can poke around and read the content without feeling like they’re trapped into [creating an account]. Some people don’t want to do that. ...
August 19, 2025 at 9:08 PM
“... An [org hosting an] online community may decide to close their community altogether deciding that the risk is not worth the benefit. Who really loses when we threaten the opportunities to build meaningful communities that can have a positive impact on people’s lives?”

@scottmoore.bsky.social
Threats to Section 230 Threaten the Very Existence of Our Communities
Section 230 of the Communications Decency Act is a frequent topic of conversation on Community Signal. As Patrick puts it, if you're a community professional in the United States, "this is the law tha...
www.communitysignal.com
August 18, 2025 at 11:35 PM
“... We kind of dispute that because some of the comments are [you] pretending to be a trauma counselor and maybe that could actually cause some harm. … I don’t think they thought enough about community impact until after the community screamed ‘ouch.'” -Logan MacGregor
University of Zurich Researchers Conducted an AI Persuasion Experiment on Members of This Online Community, Without Consent
In March, the volunteer moderators of the Change My View subreddit learned that researchers at the University of Zurich had been covertly conducting an experiment on their community members. By inject...
www.communitysignal.com
August 15, 2025 at 6:56 PM
“So much of what [the researchers] did to try to prevent harm was to say ‘comments like this happen all the time online, we don’t think that it’s going to cause individual trauma.’ ...
August 15, 2025 at 6:56 PM
“... Because if you don’t have a satisfactory job, in my opinion, if you’re not happy working, that’s the time to question your job. But if you can have a job that you’re satisfied with and have the impact you want, it doesn’t matter where they put you.” -Craig Dalrymple
How Gaming Community Knowledge Translates to Other Industries
On Community Signal, we talk to community professionals across all industries, from gaming, to healthcare, to photography, and more. And while our respective communities might convene over different t...
www.communitysignal.com
August 14, 2025 at 9:09 PM