✅ RESOLVED: Elevated error rate on API across all Claude models

This is a repeat of the earlier incident today. The incident started at 9:52 PT / 17:52 UTC and ended at 9:56 PT / 17:56 UTC. The percentage of requests impa...

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✅ RESOLVED: Elevated error rate on API across all Claude models

This is a repeat of the earlier incident today. The incident started at 9:52 PT / 17:52 UTC and ended at 9:56 PT / 17:56 UTC. The percentage of requests impa...

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🔴 IDENTIFIED: Elevated error rate on API across all Claude models

The issue has been identified and a fix is being implemented.

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✅ RESOLVED: Elevated errors on Claude Opus 4.5

Users experienced errors on Opus 4.5 between 15:09 PT / 23:09 UTC to 15:15 PT / 23:15.

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🟠 MONITORING: Credit purchase issues & delays

Purchasing has been confirmed working regularly again, since around 2:30pm Pacific Time. Engineers are monitoring to ensure the system stays healthy.

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🟠 IDENTIFIED: Credit purchase issues & delays

The root cause has been discovered and engineers are working on a fix

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✅ RESOLVED: Elevated errors on Claude Sonnet 4.5

As of 2026-02-01 03:55 PT / 11:55 UTC the errors are back to the baseline.

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🟡 UPDATE: Elevated errors on Claude Sonnet 4.5

Start of errors 2026-02-01 03:36 PT / 11:36 UTC.

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✅ RESOLVED: Elevated errors on Claude Opus 4.5

The errors have returned to baseline as of 2026-02-01 02:51 / 10:51 UTC.

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🟡 INVESTIGATING: Elevated errors on Claude Opus 4.5

We are investigating an issue with Opus 4.5 that started at 2026-02-01 02:41 PT / 10:41 UTC.

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✅ RESOLVED: Some users are experiencing memory leaks in Claude Code 2.1.27

This incident has been resolved. Update Claude Code to 2.1.29.

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✅ RESOLVED: Some users are experiencing memory leaks in Claude Code 2.0.27

This incident has been resolved.

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🟡 MONITORING: Some users are experiencing memory leaks in Claude Code 2.0.27

A fix has been implemented and we are monitoring the results.

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✅ RESOLVED: Some users are experiencing delays in purchasing additional API credits

During the outage, all of the following were delayed:- customer balances- billing for standard API usage- issuing credit auto-recharge invoices- access shuto...

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🟡 IDENTIFIED: Some users are unable to purchase additional API credits

Some customers are experiencing delays in having their successful credit purchases applied and in triggering credit auto-reloads. We have identified the issu...

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