Claire Marshall
@clairemarshall3.bsky.social
Improving experience of care using data & insight, working with people & communities on what really matters to them.
Experience of Care Lead NHS England.
Unpaid carer. Physio. Lover of sunshine, crisps & Take That
#expofcare #QI #physio #Hopenetwork
Experience of Care Lead NHS England.
Unpaid carer. Physio. Lover of sunshine, crisps & Take That
#expofcare #QI #physio #Hopenetwork
Pinned
a stuffed white cat is sitting on top of a box and asking where you are .
ALT: a stuffed white cat is sitting on top of a box and asking where you are .
media.tenor.com
Looking to connect with people working to improve experience of care with people and communities #expofcare #quality I've got a very small starter pack and would like to add people to it!
As an #unpaidcarer one of the things I do is work together with Mr M to focus on what he can do, rather than can't. #Gardening is a joy to him so we need to make it happen.
Being a problem solving #physio it's baked into my genes to help support people to achieve their goals & keep active 🥳🙏
Being a problem solving #physio it's baked into my genes to help support people to achieve their goals & keep active 🥳🙏
May 10, 2025 at 11:05 AM
As an #unpaidcarer one of the things I do is work together with Mr M to focus on what he can do, rather than can't. #Gardening is a joy to him so we need to make it happen.
Being a problem solving #physio it's baked into my genes to help support people to achieve their goals & keep active 🥳🙏
Being a problem solving #physio it's baked into my genes to help support people to achieve their goals & keep active 🥳🙏
Join us today for Experience of Care Week 2025: "Building the Foundation" aims to share best practices and foster collaboration across our healthcare system.
Today's session stats at 3pm with Jason Wolf & Stacy Palmer, The Beryl Institute #HOPENetwork #ExpofCare Book 👇
www.events.england.nhs.uk
Today's session stats at 3pm with Jason Wolf & Stacy Palmer, The Beryl Institute #HOPENetwork #ExpofCare Book 👇
www.events.england.nhs.uk
NHS England Events
www.events.england.nhs.uk
April 28, 2025 at 8:05 AM
Join us today for Experience of Care Week 2025: "Building the Foundation" aims to share best practices and foster collaboration across our healthcare system.
Today's session stats at 3pm with Jason Wolf & Stacy Palmer, The Beryl Institute #HOPENetwork #ExpofCare Book 👇
www.events.england.nhs.uk
Today's session stats at 3pm with Jason Wolf & Stacy Palmer, The Beryl Institute #HOPENetwork #ExpofCare Book 👇
www.events.england.nhs.uk
Spending time with the Healthcare Improvement Alliance Europe in Wales this week so given me so much to think about. Partners from 10 different countries helps to learn and share #HIAE #Quality #QI @theihi.bsky.social #Expofcare importance of legacy, community, workforce, stories & more
March 27, 2025 at 4:21 PM
Spending time with the Healthcare Improvement Alliance Europe in Wales this week so given me so much to think about. Partners from 10 different countries helps to learn and share #HIAE #Quality #QI @theihi.bsky.social #Expofcare importance of legacy, community, workforce, stories & more
Reposted by Claire Marshall
The 10 Year Health Plan aims to fix underlying issues and deliver better, faster care. Share your views on key changes in hospital to community, analogue to digital, and sickness to prevention.
Take the survey by 5pm on Monday 14th April:
Take the survey by 5pm on Monday 14th April:
Project: Your priorities for change | Change NHS
Click 'Take the survey' at the bottom of the page to share your views.
buff.ly
March 8, 2025 at 4:32 PM
The 10 Year Health Plan aims to fix underlying issues and deliver better, faster care. Share your views on key changes in hospital to community, analogue to digital, and sickness to prevention.
Take the survey by 5pm on Monday 14th April:
Take the survey by 5pm on Monday 14th April:
March 8, 2025 at 5:09 PM
Reposted by Claire Marshall
Mencap Chief Executive @jonsparkes.bsky.social speaking on ITV Tyne Tees last night about healthcare for people with a learning disability.
Annabel who is supported by Mencap shared her story about how she feels her learning disability played a part in being diagnosed late with cancer.
Annabel who is supported by Mencap shared her story about how she feels her learning disability played a part in being diagnosed late with cancer.
March 8, 2025 at 11:49 AM
Mencap Chief Executive @jonsparkes.bsky.social speaking on ITV Tyne Tees last night about healthcare for people with a learning disability.
Annabel who is supported by Mencap shared her story about how she feels her learning disability played a part in being diagnosed late with cancer.
Annabel who is supported by Mencap shared her story about how she feels her learning disability played a part in being diagnosed late with cancer.
February 26, 2025 at 6:59 AM
The #HOPEnetwork hosted Paul @healthwatchengland.bsky.social and Dan @thekingsfund.bsky.social today as they shared their work. Lots of engagement from network members with recognition of the problem and discussion on solutions being tested too www.kingsfund.org.uk/insight-and-...
Lost In The System: The Need For Better NHS Admin | The King's Fund
2 out of 3 people say they've had a problem with NHS admin in the past year. We explore the impact these experiences is having on public perceptions of the NHS and what could be done to make things be...
www.kingsfund.org.uk
February 19, 2025 at 8:59 PM
The #HOPEnetwork hosted Paul @healthwatchengland.bsky.social and Dan @thekingsfund.bsky.social today as they shared their work. Lots of engagement from network members with recognition of the problem and discussion on solutions being tested too www.kingsfund.org.uk/insight-and-...
Pleased to share the refreshed Provider Experience of Care Improvement Framework published yesterday, designed to be used as an improvement tool. #expofcare #QI #HOPENetwork www.england.nhs.uk/long-read/ex...
NHS England » Experience of care improvement framework
Introduction Alongside clinical effectiveness and safety, providing a good experience of care is an essential part of an excellent health and social care service. A person’s experience starts from the...
www.england.nhs.uk
February 19, 2025 at 8:13 AM
Pleased to share the refreshed Provider Experience of Care Improvement Framework published yesterday, designed to be used as an improvement tool. #expofcare #QI #HOPENetwork www.england.nhs.uk/long-read/ex...
#HOPENetwork important improvement tool framework for ICS
Today, the @carequalitycomm.bsky.social launches a framework for integrated care systems to self-assess and improve how they address health inequalities through engagement with people and communities, developed with us and @nationalvoices.bsky.social.
www.cqc.org.uk/local-system...
www.cqc.org.uk/local-system...
February 12, 2025 at 2:05 PM
#HOPENetwork important improvement tool framework for ICS
Reposted by Claire Marshall
Today, the @carequalitycomm.bsky.social launches a framework for integrated care systems to self-assess and improve how they address health inequalities through engagement with people and communities, developed with us and @nationalvoices.bsky.social.
www.cqc.org.uk/local-system...
www.cqc.org.uk/local-system...
February 12, 2025 at 2:01 PM
Today, the @carequalitycomm.bsky.social launches a framework for integrated care systems to self-assess and improve how they address health inequalities through engagement with people and communities, developed with us and @nationalvoices.bsky.social.
www.cqc.org.uk/local-system...
www.cqc.org.uk/local-system...
Reposted by Claire Marshall
🚨Launching today the new UK AHP Public Health Strategic Framework 2025-2030
A roadmap to embed public health in every #AHP role, tackling inequalities, promoting wellbeing & ensuring sustainability
🌟 Together, we can improve health for all
👉 Learn more: www.ahpf.org.uk/Public_Healt...
A roadmap to embed public health in every #AHP role, tackling inequalities, promoting wellbeing & ensuring sustainability
🌟 Together, we can improve health for all
👉 Learn more: www.ahpf.org.uk/Public_Healt...
January 22, 2025 at 10:40 AM
🚨Launching today the new UK AHP Public Health Strategic Framework 2025-2030
A roadmap to embed public health in every #AHP role, tackling inequalities, promoting wellbeing & ensuring sustainability
🌟 Together, we can improve health for all
👉 Learn more: www.ahpf.org.uk/Public_Healt...
A roadmap to embed public health in every #AHP role, tackling inequalities, promoting wellbeing & ensuring sustainability
🌟 Together, we can improve health for all
👉 Learn more: www.ahpf.org.uk/Public_Healt...
Holiday reading courtesy of Jason Wolf and Stacy Palmer of The Beryl Institute. This page sums up why we call it "experience of care", it's just so much more than patient experience #expofcare #patientexperience #peopleandcommunities #carers #staffexperience #humanexperience #theberylinstitute
January 21, 2025 at 5:13 PM
Holiday reading courtesy of Jason Wolf and Stacy Palmer of The Beryl Institute. This page sums up why we call it "experience of care", it's just so much more than patient experience #expofcare #patientexperience #peopleandcommunities #carers #staffexperience #humanexperience #theberylinstitute
Reposted by Claire Marshall
"A national strategy to tackle the harms caused by alcohol is long overdue, and important for reducing health inequalities."
- Julia Sinclair, Steven Masson, Melinda King & Ian Gilmore.
www.bmj.com/content/388/...
- Julia Sinclair, Steven Masson, Melinda King & Ian Gilmore.
www.bmj.com/content/388/...
UK needs national strategy to tackle alcohol related harms
Sustained funding is needed for screening and care, but industry must also shoulder costs
Alcohol is widely available and drunk by around 80% of adults in the UK. No safe level of alcohol consumption...
www.bmj.com
January 16, 2025 at 9:40 AM
"A national strategy to tackle the harms caused by alcohol is long overdue, and important for reducing health inequalities."
- Julia Sinclair, Steven Masson, Melinda King & Ian Gilmore.
www.bmj.com/content/388/...
- Julia Sinclair, Steven Masson, Melinda King & Ian Gilmore.
www.bmj.com/content/388/...
Reposted by Claire Marshall
I'm recruiting for my psychology study and would really appreciate your help! 🙏 All you need to do is complete an online survey. UK residents 18+. To participate click here: derby.qualtrics.com/jfe/form/SV_...
January 16, 2025 at 3:32 PM
I'm recruiting for my psychology study and would really appreciate your help! 🙏 All you need to do is complete an online survey. UK residents 18+. To participate click here: derby.qualtrics.com/jfe/form/SV_...
There's something that doesn't change..the happy feeling of 17 days until I have to go to work again 👏 Time to rest and recharge, maybe catch up on some reading,and spend time with Mr M 😎
a stuffed animal is laying on a rock with a mushroom on it 's head
ALT: a stuffed animal is laying on a rock with a mushroom on it 's head
media.tenor.com
January 16, 2025 at 10:49 PM
There's something that doesn't change..the happy feeling of 17 days until I have to go to work again 👏 Time to rest and recharge, maybe catch up on some reading,and spend time with Mr M 😎
Free resources to download and use for the Ask Me 3 questions for people who use services to ask their healthcare team from the team @theihi.bsky.social
#Hopenetwork
www.ihi.org/resources/to...
#Hopenetwork
www.ihi.org/resources/to...
Ask Me 3: Good Questions for Your Good Health
Ask Me 3® is an educational program that encourages patients and families to ask three specific questions of their providers to better understand their health conditions and what they need to do to st...
www.ihi.org
January 13, 2025 at 6:45 PM
Free resources to download and use for the Ask Me 3 questions for people who use services to ask their healthcare team from the team @theihi.bsky.social
#Hopenetwork
www.ihi.org/resources/to...
#Hopenetwork
www.ihi.org/resources/to...
Reposted by Claire Marshall
Patient Experience Quarterly out now. News, views and comment from the world of #PatientExperience and patient/public involvement. Plus our top picks from recent research studies and surveys. Get your copy here: pexlib.net?246078
January 9, 2025 at 3:32 PM
Patient Experience Quarterly out now. News, views and comment from the world of #PatientExperience and patient/public involvement. Plus our top picks from recent research studies and surveys. Get your copy here: pexlib.net?246078
Reposted by Claire Marshall
In case you missed our last newsletter of 2024 here it is: mailchi.mp/cae6c0264c02... Please drop us a message to info@picker.org if you would like to sign up to receive your copy in your inbox 😀
PENLetter - December 2024
mailchi.mp
January 9, 2025 at 4:23 PM
In case you missed our last newsletter of 2024 here it is: mailchi.mp/cae6c0264c02... Please drop us a message to info@picker.org if you would like to sign up to receive your copy in your inbox 😀
Reposted by Claire Marshall
A starter pack for the cancer community, feel free to tell me who to add. 😊👍🏻 go.bsky.app/2mwnYaX
November 20, 2024 at 1:35 PM
A starter pack for the cancer community, feel free to tell me who to add. 😊👍🏻 go.bsky.app/2mwnYaX
Gisele Pelicot ❤️#giselepelicot
December 19, 2024 at 1:16 PM
Gisele Pelicot ❤️#giselepelicot
