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October 23, 2025 at 8:10 AM
Obligatory: youtu.be/wJsKwcebyWE?...
Yeah, reading the forums it seems it isn't fully resolved for everyone. Have you tried fully closing the bnet app and logging back in before trying?
October 23, 2025 at 2:58 AM
Yeah, reading the forums it seems it isn't fully resolved for everyone. Have you tried fully closing the bnet app and logging back in before trying?
Thanks for the back and forth! I'm happy to be able to play again.
October 22, 2025 at 11:38 PM
Thanks for the back and forth! I'm happy to be able to play again.
I just got a character list!
October 22, 2025 at 11:23 PM
I just got a character list!
Not sure if this is related but I noticed none of my retail characters show up in the automated character unstuck service list anymore (maybe this is something related to whatever was tried here?).
bsky.app/profile/supp...
bsky.app/profile/supp...
Thanks. To clarify, you aren't loading any addons or anything of that nature?
Can you try logging in again in about 5-10 minutes? ^JH
Can you try logging in again in about 5-10 minutes? ^JH
October 22, 2025 at 11:13 PM
Not sure if this is related but I noticed none of my retail characters show up in the automated character unstuck service list anymore (maybe this is something related to whatever was tried here?).
bsky.app/profile/supp...
bsky.app/profile/supp...
I'm around all night if there's more I can do to help.
October 22, 2025 at 10:29 PM
I'm around all night if there's more I can do to help.
Just tried with Earthen Ring (which I have 1 char on) and Aegwynn (no chars) and same result.
October 22, 2025 at 10:25 PM
Just tried with Earthen Ring (which I have 1 char on) and Aegwynn (no chars) and same result.
Still stuck on retrieving character list :( what _has_ changed, as of maybe 15-20 minutes ago, is that now when I restart the game I first see the realm list instead of going straight to (blank) character list.
October 22, 2025 at 10:21 PM
Still stuck on retrieving character list :( what _has_ changed, as of maybe 15-20 minutes ago, is that now when I restart the game I first see the realm list instead of going straight to (blank) character list.
Thanks for the update! I'm happy to help if there are any questions or anything they want me to try.
October 22, 2025 at 7:03 PM
Thanks for the update! I'm happy to help if there are any questions or anything they want me to try.
New thing I tried is that I can play on an EU account on the same bnet, but none of my US licenses work.
I tried making a new starter edition US account but couldn't because I'm at the limit for those already.
I tried making a new starter edition US account but couldn't because I'm at the limit for those already.
October 22, 2025 at 6:42 PM
New thing I tried is that I can play on an EU account on the same bnet, but none of my US licenses work.
I tried making a new starter edition US account but couldn't because I'm at the limit for those already.
I tried making a new starter edition US account but couldn't because I'm at the limit for those already.
maybe worth noting that when I _did_ log into Cixelwarr finally, it was after a couple of hours of attempts.
Also, I was able to play Cixepls-TheScryers (remix) for ~30m after servers came up, but after logging off of this character I wasn't ever able to log back in.
Also, I was able to play Cixepls-TheScryers (remix) for ~30m after servers came up, but after logging off of this character I wasn't ever able to log back in.
October 22, 2025 at 5:21 PM
maybe worth noting that when I _did_ log into Cixelwarr finally, it was after a couple of hours of attempts.
Also, I was able to play Cixepls-TheScryers (remix) for ~30m after servers came up, but after logging off of this character I wasn't ever able to log back in.
Also, I was able to play Cixepls-TheScryers (remix) for ~30m after servers came up, but after logging off of this character I wasn't ever able to log back in.
Eventually they both fully disconnected and I couldn't log back on to any non-remix character for the rest of the night.
October 22, 2025 at 5:16 PM
Eventually they both fully disconnected and I couldn't log back on to any non-remix character for the rest of the night.
They're on separate WoW accounts on the same bnet. I queued them with eachother for a headless horseman in SM, killed the boss. In each case, as soon as I looted the contents of Loot-Filled Pupmkin, they each lagged out to where I couldn't use abilities, leave the instance, or log out.
October 22, 2025 at 5:16 PM
They're on separate WoW accounts on the same bnet. I queued them with eachother for a headless horseman in SM, killed the boss. In each case, as soon as I looted the contents of Loot-Filled Pupmkin, they each lagged out to where I couldn't use abilities, leave the instance, or log out.
Other bits of info that may be useful:
* last night I found I also wasn't able to log in to new remix characters, only ones that had been played prior to maint
* I was briefly able to play Cixelwarr-Area52 and Cixelpanda-Area52 (not remix)
* last night I found I also wasn't able to log in to new remix characters, only ones that had been played prior to maint
* I was briefly able to play Cixelwarr-Area52 and Cixelpanda-Area52 (not remix)
October 22, 2025 at 5:16 PM
Other bits of info that may be useful:
* last night I found I also wasn't able to log in to new remix characters, only ones that had been played prior to maint
* I was briefly able to play Cixelwarr-Area52 and Cixelpanda-Area52 (not remix)
* last night I found I also wasn't able to log in to new remix characters, only ones that had been played prior to maint
* I was briefly able to play Cixelwarr-Area52 and Cixelpanda-Area52 (not remix)
I just tried again (after the 5-10 minute wait) and I'm still completely stuck on "retrieving character list."
I also just tried on a completely fresh install on a different computer I've never played on before and I'm stuck there as well.
I also just tried on a completely fresh install on a different computer I've never played on before and I'm stuck there as well.
October 22, 2025 at 5:06 PM
I just tried again (after the 5-10 minute wait) and I'm still completely stuck on "retrieving character list."
I also just tried on a completely fresh install on a different computer I've never played on before and I'm stuck there as well.
I also just tried on a completely fresh install on a different computer I've never played on before and I'm stuck there as well.
I also could not log into Cixepls-TheScryers (remix), but this one was just getting stuck on a full loading screen for a while and then WOW51900319. I gave up around 1EST and went to bed.
Today, I am completely stuck on retrieving character list.
Today, I am completely stuck on retrieving character list.
October 22, 2025 at 5:05 PM
I also could not log into Cixepls-TheScryers (remix), but this one was just getting stuck on a full loading screen for a while and then WOW51900319. I gave up around 1EST and went to bed.
Today, I am completely stuck on retrieving character list.
Today, I am completely stuck on retrieving character list.
Yep. Last night, I was getting most of the way through a load screen and then getting WOW51900319. This was happening for all my retail characters except for Cixelmixdin-Area52 and Cixelmixdh-Area52 (remix).
October 22, 2025 at 5:05 PM
Yep. Last night, I was getting most of the way through a load screen and then getting WOW51900319. This was happening for all my retail characters except for Cixelmixdin-Area52 and Cixelmixdh-Area52 (remix).
I tried without addons last night, but I'm no longer getting far enough for addons to matter anymore since I'm stuck on "retriving character list."
I'll try again normally (with addons) in 10 minutes, and then again without addons, so we don't have a mixed signal if it does happen to work.
I'll try again normally (with addons) in 10 minutes, and then again without addons, so we don't have a mixed signal if it does happen to work.
October 22, 2025 at 4:55 PM
I tried without addons last night, but I'm no longer getting far enough for addons to matter anymore since I'm stuck on "retriving character list."
I'll try again normally (with addons) in 10 minutes, and then again without addons, so we don't have a mixed signal if it does happen to work.
I'll try again normally (with addons) in 10 minutes, and then again without addons, so we don't have a mixed signal if it does happen to work.
The fact that I can log in and play on a different bnet account seems to indicate that it's not a connection issue or related to cache/WTF/interface, but I could be wrong. Ya'll are obviously the experts.
cixel#1361 is my tag, if that's useful at all.
cixel#1361 is my tag, if that's useful at all.
October 22, 2025 at 4:48 PM
The fact that I can log in and play on a different bnet account seems to indicate that it's not a connection issue or related to cache/WTF/interface, but I could be wrong. Ya'll are obviously the experts.
cixel#1361 is my tag, if that's useful at all.
cixel#1361 is my tag, if that's useful at all.
* fresh Interface and WTF folders
* full computer restarts (and I'm working on installing on a different computer to try now)
* normal connection troubleshooting steps (restarted router etc)
* ran the repair tool in bnet launcher
* created a new bnet account and logged in with that (this works!)
* full computer restarts (and I'm working on installing on a different computer to try now)
* normal connection troubleshooting steps (restarted router etc)
* ran the repair tool in bnet launcher
* created a new bnet account and logged in with that (this works!)
October 22, 2025 at 4:46 PM
* fresh Interface and WTF folders
* full computer restarts (and I'm working on installing on a different computer to try now)
* normal connection troubleshooting steps (restarted router etc)
* ran the repair tool in bnet launcher
* created a new bnet account and logged in with that (this works!)
* full computer restarts (and I'm working on installing on a different computer to try now)
* normal connection troubleshooting steps (restarted router etc)
* ran the repair tool in bnet launcher
* created a new bnet account and logged in with that (this works!)
Uhhh yeah that was me 💀I prefer this one, if it's all the same to you. Sorry for the noise.
October 22, 2025 at 4:20 PM
Uhhh yeah that was me 💀I prefer this one, if it's all the same to you. Sorry for the noise.
All the characters I tried last night still appear online (see above screenshots sent by a guildie) and can be whispered. I don't know if they're standing around in the world somewhere.
Out of curiosity, I made a new bnet account with a different email and things work fine.
Out of curiosity, I made a new bnet account with a different email and things work fine.
October 22, 2025 at 4:06 PM
All the characters I tried last night still appear online (see above screenshots sent by a guildie) and can be whispered. I don't know if they're standing around in the world somewhere.
Out of curiosity, I made a new bnet account with a different email and things work fine.
Out of curiosity, I made a new bnet account with a different email and things work fine.
Haven't been able to play since US maint. yesterday - at first I could get into only my remix characters, but not my normal TWW characters. Now I can't get passed "Retrieving character list," so I'm completely locked out of retail.
October 22, 2025 at 4:05 PM
Haven't been able to play since US maint. yesterday - at first I could get into only my remix characters, but not my normal TWW characters. Now I can't get passed "Retrieving character list," so I'm completely locked out of retail.
This is crazy btw, big grats
September 25, 2025 at 4:31 AM
This is crazy btw, big grats