Citizens Advice Rutland
@citizensadvicerut.bsky.social
Citizens Advice Rutland is a local charity which provides free advice to meet the needs of our community.
Something wrong with an item you’ve bought?
You’ll have legal rights if the item you bought is:
➡️ Not of satisfactory quality
➡️ Not fit for purpose
➡️ Not what was advertised or doesn’t match the seller’s description
You might be entitled to a refund, repair or replacement.
buff.ly/2HG4QSS
You’ll have legal rights if the item you bought is:
➡️ Not of satisfactory quality
➡️ Not fit for purpose
➡️ Not what was advertised or doesn’t match the seller’s description
You might be entitled to a refund, repair or replacement.
buff.ly/2HG4QSS
March 13, 2025 at 9:16 AM
Something wrong with an item you’ve bought?
You’ll have legal rights if the item you bought is:
➡️ Not of satisfactory quality
➡️ Not fit for purpose
➡️ Not what was advertised or doesn’t match the seller’s description
You might be entitled to a refund, repair or replacement.
buff.ly/2HG4QSS
You’ll have legal rights if the item you bought is:
➡️ Not of satisfactory quality
➡️ Not fit for purpose
➡️ Not what was advertised or doesn’t match the seller’s description
You might be entitled to a refund, repair or replacement.
buff.ly/2HG4QSS
March 12, 2025 at 9:16 AM
We give free, impartial and completely independent advice to millions of people every year.
We are Citizens Advice, the people's champion ⤵️
We are Citizens Advice, the people's champion ⤵️
We are Citizens Advice. We are the people’s champion.
We’ve been around for 85 years helping people solve problems.
buff.ly
March 11, 2025 at 9:16 AM
We give free, impartial and completely independent advice to millions of people every year.
We are Citizens Advice, the people's champion ⤵️
We are Citizens Advice, the people's champion ⤵️
Are you worried about energy bills? 📈
Our advice can help ⤵️
Our advice can help ⤵️
Grants and benefits to help you pay your energy bills
Grants, benefits and other support, including Warm Home Discount, Winter Fuel Payment and Cold Weather Payment or Winter Heating Payment.
buff.ly
March 10, 2025 at 9:16 AM
Are you worried about energy bills? 📈
Our advice can help ⤵️
Our advice can help ⤵️
🔑 Your landlord must follow certain rules if they want you to pay more rent.
It’s important that you know what your rights are and what steps you can take if your rent is increased.
Our advice can help ⤵️
It’s important that you know what your rights are and what steps you can take if your rent is increased.
Our advice can help ⤵️
Challenging a rent increase
Find out if you can challenge your section 13 rent increase for free at a tribunal and check what evidence you need to send with your application.
buff.ly
March 7, 2025 at 9:16 AM
🔑 Your landlord must follow certain rules if they want you to pay more rent.
It’s important that you know what your rights are and what steps you can take if your rent is increased.
Our advice can help ⤵️
It’s important that you know what your rights are and what steps you can take if your rent is increased.
Our advice can help ⤵️
🔎 It’s important you check if you can claim benefits or increase your current benefits.
We have lots of general benefits advice on our website to help you understand ⤵️
buff.ly/3CqupOE
We have lots of general benefits advice on our website to help you understand ⤵️
buff.ly/3CqupOE
March 6, 2025 at 9:16 AM
🔎 It’s important you check if you can claim benefits or increase your current benefits.
We have lots of general benefits advice on our website to help you understand ⤵️
buff.ly/3CqupOE
We have lots of general benefits advice on our website to help you understand ⤵️
buff.ly/3CqupOE
Come and see us next week at the Veteran's Coffee Morning at the Old Buttercross restaurant. We'll be there letting people know about services available locally 👋
March 5, 2025 at 9:16 AM
Come and see us next week at the Veteran's Coffee Morning at the Old Buttercross restaurant. We'll be there letting people know about services available locally 👋
👋 Are you moving home?
Make sure you let your energy supplier know so you don’t end up paying too much for your gas and electricity, or paying for energy you didn’t use.
We can help you understand what steps you should take, take a look at our website.
Make sure you let your energy supplier know so you don’t end up paying too much for your gas and electricity, or paying for energy you didn’t use.
We can help you understand what steps you should take, take a look at our website.
Moving home – dealing with your energy supply
What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help.
buff.ly
March 4, 2025 at 9:16 AM
👋 Are you moving home?
Make sure you let your energy supplier know so you don’t end up paying too much for your gas and electricity, or paying for energy you didn’t use.
We can help you understand what steps you should take, take a look at our website.
Make sure you let your energy supplier know so you don’t end up paying too much for your gas and electricity, or paying for energy you didn’t use.
We can help you understand what steps you should take, take a look at our website.
👀 Looking for a new job? You’ll usually need a reference from your old employer.
The reference has to be accurate and fair - your employer can’t say anything that’s not true.
Find out more ⤵️
buff.ly/41dsvhI
The reference has to be accurate and fair - your employer can’t say anything that’s not true.
Find out more ⤵️
buff.ly/41dsvhI
March 3, 2025 at 9:16 AM
👀 Looking for a new job? You’ll usually need a reference from your old employer.
The reference has to be accurate and fair - your employer can’t say anything that’s not true.
Find out more ⤵️
buff.ly/41dsvhI
The reference has to be accurate and fair - your employer can’t say anything that’s not true.
Find out more ⤵️
buff.ly/41dsvhI
If you want to appeal a parking ticket, the process will depend on the type of ticket you received. It can be a:
➡️ Penalty Charge Notice or an Excess Charge Notice
➡️ Parking Charge Notice
➡️ Fixed Penalty Notice
Our advice can help ⤵️
buff.ly/4fhl0fL
➡️ Penalty Charge Notice or an Excess Charge Notice
➡️ Parking Charge Notice
➡️ Fixed Penalty Notice
Our advice can help ⤵️
buff.ly/4fhl0fL
February 28, 2025 at 9:16 AM
If you want to appeal a parking ticket, the process will depend on the type of ticket you received. It can be a:
➡️ Penalty Charge Notice or an Excess Charge Notice
➡️ Parking Charge Notice
➡️ Fixed Penalty Notice
Our advice can help ⤵️
buff.ly/4fhl0fL
➡️ Penalty Charge Notice or an Excess Charge Notice
➡️ Parking Charge Notice
➡️ Fixed Penalty Notice
Our advice can help ⤵️
buff.ly/4fhl0fL
A workplace pension scheme is a way of saving for your retirement.
The contributions are taken directly from your wages. Your employer might also contribute to the scheme.
We can help you understand ⤵️
The contributions are taken directly from your wages. Your employer might also contribute to the scheme.
We can help you understand ⤵️
Workplace pensions
Types of pensions provided by employers including occupational, personal and stakeholder pensions and what happens when you change jobs.
buff.ly
February 27, 2025 at 9:16 AM
A workplace pension scheme is a way of saving for your retirement.
The contributions are taken directly from your wages. Your employer might also contribute to the scheme.
We can help you understand ⤵️
The contributions are taken directly from your wages. Your employer might also contribute to the scheme.
We can help you understand ⤵️
😟 Are you worried about the wellbeing of your loved one?
Reaching out could help them know that someone cares and there is support available.
The Samaritans share useful guidance on this ⤵️
Reaching out could help them know that someone cares and there is support available.
The Samaritans share useful guidance on this ⤵️
How to support someone you're worried about
What to do if you think someone you know isn't OK.
buff.ly
February 26, 2025 at 9:16 AM
😟 Are you worried about the wellbeing of your loved one?
Reaching out could help them know that someone cares and there is support available.
The Samaritans share useful guidance on this ⤵️
Reaching out could help them know that someone cares and there is support available.
The Samaritans share useful guidance on this ⤵️
✅ Budgeting can help you understand what you’re earning and spending and where you might be able to cut costs.
Here’s how you can get started with budgeting ⤵️
https://buff.ly/46L1K6h
Here’s how you can get started with budgeting ⤵️
https://buff.ly/46L1K6h
February 25, 2025 at 9:16 AM
✅ Budgeting can help you understand what you’re earning and spending and where you might be able to cut costs.
Here’s how you can get started with budgeting ⤵️
https://buff.ly/46L1K6h
Here’s how you can get started with budgeting ⤵️
https://buff.ly/46L1K6h
🛍️ You have the legal right to a refund if you’ve bought something that’s fake or counterfeit.
Check your consumer rights ⤵️
Check your consumer rights ⤵️
Report fake or counterfeit goods
You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders.
buff.ly
February 18, 2025 at 9:16 AM
🛍️ You have the legal right to a refund if you’ve bought something that’s fake or counterfeit.
Check your consumer rights ⤵️
Check your consumer rights ⤵️
Managing mortgage payments can help you stay in control of your finances. We can support you with:
➡️ Planning your budget
➡️ Dealing with mortgage increases and income drops
➡️ Knowing what to do when you face difficulties
Our advice ⤵️
➡️ Planning your budget
➡️ Dealing with mortgage increases and income drops
➡️ Knowing what to do when you face difficulties
Our advice ⤵️
Mortgage problems
Check what help is available if you’re struggling with your mortgage payments, and what to do if your mortgage lender wants to evict you
buff.ly
February 17, 2025 at 9:16 AM
Managing mortgage payments can help you stay in control of your finances. We can support you with:
➡️ Planning your budget
➡️ Dealing with mortgage increases and income drops
➡️ Knowing what to do when you face difficulties
Our advice ⤵️
➡️ Planning your budget
➡️ Dealing with mortgage increases and income drops
➡️ Knowing what to do when you face difficulties
Our advice ⤵️
People are in debt.
We’re seeing this with the increase in the number of people coming to us for help with debt, and the size of the debt burden.
But why is it increasing? Join @CitizensAdvice on 25 February, 2-3pm to hear more ⤵️
https://buff.ly/4grwugJ #CADataInsights
We’re seeing this with the increase in the number of people coming to us for help with debt, and the size of the debt burden.
But why is it increasing? Join @CitizensAdvice on 25 February, 2-3pm to hear more ⤵️
https://buff.ly/4grwugJ #CADataInsights
Citizens Advice Data Insights: Debt - Barriers to Recovery
There’s a debt crisis - with few ways out
buff.ly
February 13, 2025 at 9:16 AM
People are in debt.
We’re seeing this with the increase in the number of people coming to us for help with debt, and the size of the debt burden.
But why is it increasing? Join @CitizensAdvice on 25 February, 2-3pm to hear more ⤵️
https://buff.ly/4grwugJ #CADataInsights
We’re seeing this with the increase in the number of people coming to us for help with debt, and the size of the debt burden.
But why is it increasing? Join @CitizensAdvice on 25 February, 2-3pm to hear more ⤵️
https://buff.ly/4grwugJ #CADataInsights
💳 Facing issues paying your credit card?
There’s things you can do to improve your situation.
Our advice can help you ⤵️
There’s things you can do to improve your situation.
Our advice can help you ⤵️
If you’re struggling to pay your credit card
Find out what to do if you are struggling to pay your credit card debt and how you can start to clear the debt you have.
buff.ly
February 12, 2025 at 10:05 AM
💳 Facing issues paying your credit card?
There’s things you can do to improve your situation.
Our advice can help you ⤵️
There’s things you can do to improve your situation.
Our advice can help you ⤵️
Today is #SaferInternetDay!
Join us and UK Safer Internet Centre in creating a better internet.
Find out more ⤵️
https://buff.ly/2VXeItJ
Join us and UK Safer Internet Centre in creating a better internet.
Find out more ⤵️
https://buff.ly/2VXeItJ
www.saferinternetday.org.uk
February 11, 2025 at 4:33 PM
Today is #SaferInternetDay!
Join us and UK Safer Internet Centre in creating a better internet.
Find out more ⤵️
https://buff.ly/2VXeItJ
Join us and UK Safer Internet Centre in creating a better internet.
Find out more ⤵️
https://buff.ly/2VXeItJ
🚗 If there’s something wrong with your used car, you might have a legal right to a repair, the cost of a repair, or some or all of your money back.
We can help you understand what you’re entitled to ⤵️
We can help you understand what you’re entitled to ⤵️
Problem with a used car
Find out your rights if you've bought a used car and something has gone wrong. You may have a legal right to a repair, the cost of a repair, or some or all of your money back.
buff.ly
February 11, 2025 at 10:00 AM
🚗 If there’s something wrong with your used car, you might have a legal right to a repair, the cost of a repair, or some or all of your money back.
We can help you understand what you’re entitled to ⤵️
We can help you understand what you’re entitled to ⤵️
🏠 If you’re renting privately, your landlord is responsible for most major repairs to your home like pipes, heating and gas safety.
You should check your tenancy agreement to find out if your landlord is responsible for any other repairs.
https://buff.ly/4jAiRP7
You should check your tenancy agreement to find out if your landlord is responsible for any other repairs.
https://buff.ly/4jAiRP7
February 10, 2025 at 10:00 AM
🏠 If you’re renting privately, your landlord is responsible for most major repairs to your home like pipes, heating and gas safety.
You should check your tenancy agreement to find out if your landlord is responsible for any other repairs.
https://buff.ly/4jAiRP7
You should check your tenancy agreement to find out if your landlord is responsible for any other repairs.
https://buff.ly/4jAiRP7
Come and say hello to us at Exton Village Hall on Tuesday. We'll be there letting people know about the services available in our local community.
February 7, 2025 at 4:33 PM
Come and say hello to us at Exton Village Hall on Tuesday. We'll be there letting people know about the services available in our local community.
If you’re behind on your rent payments, you should:
📝 Check how much rent you owe
📞 Talk to your landlord about the arrears
🔍 Get help to pay off the rent arrears
Our online advice can help you ⤵️
https://buff.ly/3Z0JVeN
📝 Check how much rent you owe
📞 Talk to your landlord about the arrears
🔍 Get help to pay off the rent arrears
Our online advice can help you ⤵️
https://buff.ly/3Z0JVeN
February 7, 2025 at 10:00 AM
If you’re behind on your rent payments, you should:
📝 Check how much rent you owe
📞 Talk to your landlord about the arrears
🔍 Get help to pay off the rent arrears
Our online advice can help you ⤵️
https://buff.ly/3Z0JVeN
📝 Check how much rent you owe
📞 Talk to your landlord about the arrears
🔍 Get help to pay off the rent arrears
Our online advice can help you ⤵️
https://buff.ly/3Z0JVeN
❗ Reporting scams can help track down and stop scammers - this prevents others from being scammed.
Don't feel embarrassed about reporting a scam.
We can help you ⤵️
https://buff.ly/31iLdXr
Don't feel embarrassed about reporting a scam.
We can help you ⤵️
https://buff.ly/31iLdXr
February 6, 2025 at 10:00 AM
❗ Reporting scams can help track down and stop scammers - this prevents others from being scammed.
Don't feel embarrassed about reporting a scam.
We can help you ⤵️
https://buff.ly/31iLdXr
Don't feel embarrassed about reporting a scam.
We can help you ⤵️
https://buff.ly/31iLdXr
It’s important to know what happens if you can’t pay your water bills and what help is available to you.
✅ You might be able to get support if you’re on benefits.
Here’s what you need to know ⤵️
https://buff.ly/3YXuRjG
✅ You might be able to get support if you’re on benefits.
Here’s what you need to know ⤵️
https://buff.ly/3YXuRjG
February 5, 2025 at 10:00 AM
It’s important to know what happens if you can’t pay your water bills and what help is available to you.
✅ You might be able to get support if you’re on benefits.
Here’s what you need to know ⤵️
https://buff.ly/3YXuRjG
✅ You might be able to get support if you’re on benefits.
Here’s what you need to know ⤵️
https://buff.ly/3YXuRjG
🚄 Has your train journey been delayed or cancelled?
You might be able to get a refund or compensation.
Check what you’re entitled to ⤵️
https://buff.ly/3um4F4U
You might be able to get a refund or compensation.
Check what you’re entitled to ⤵️
https://buff.ly/3um4F4U
February 4, 2025 at 10:00 AM
🚄 Has your train journey been delayed or cancelled?
You might be able to get a refund or compensation.
Check what you’re entitled to ⤵️
https://buff.ly/3um4F4U
You might be able to get a refund or compensation.
Check what you’re entitled to ⤵️
https://buff.ly/3um4F4U