Andrew Carson-Stevens
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carsonstevens.bsky.social
Andrew Carson-Stevens
@carsonstevens.bsky.social
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GP and patient safety researcher, Cardiff University
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Proud of WESPA (Welsh Ergonomics and Safer Patients Alliance) **2024@cardiffuni.bsky.social Celebrating Excellence Awardees** students & staff from health (medicine and vision sciences), business and engineering that volunteered with the NHS during the pandemic to help improve systems for patients.
An abstract to a journal article: https://doi.org/10.1016/j.annemergmed.2022.12.029. The abstract reads: Emergency departments (EDs) are dynamic, complex, and demanding environments. Introducing changes that lead to improvements in EDs can be challenging owing to the high staff turnover and mix, high patient volume with different needs, and being the front door to the hospital for the sickest patients. Quality improvement is a methodology applied routinely in EDs to instigate change to improve several outcomes such as waiting times, time to de nitive treatment, and patient safety. Introducing the changes needed to transform the system in this way is seldom straightforward with the risk of“not seeing the forest for the trees” when attempting to change the system. In this article, we demonstrate how the functional resonance analysis method can be used to capture the experiences and perceptions of frontline staff to identify the key functions in the system (the trees), to understand the interactions and dependencies between them to make up the ED ecosystem (“the forest”) and to support quality improvement planning, identifying priorities and patient safety risks.
November 17, 2024 at 8:49 AM