Office of Vital Records: You need MA to give you *proof* that they need the death certificate.
MA: You need to file the claim without the certificate. Then we will tell you you did it wrong. *Then* we tell you we need the certificate.
Office of Vital Records: You need MA to give you *proof* that they need the death certificate.
MA: You need to file the claim without the certificate. Then we will tell you you did it wrong. *Then* we tell you we need the certificate.