11:47 PM. NYE. Full house. Power flickers.

Three messages arrive at once:
- Fridges need watching
- Bar getting heated
- Table 12 about to propose

13 minutes to midnight. Three crises converging.

This is Orchestrated Chaos.

Day 10/10: The Grand Finale 🎄

#hospitality #newyearseve

48 hours until NYE. Key supplier calls.

"Refrigeration failure. Your order... we can't fulfil it."

150 covers. £150/head. The centrepiece of the evening - gone.

Head chef had two options: Panic or become a Time Architect.

She chose to prioritize ruthlessly.

Day 8/10 🎄

#hospitality

8:17 PM. One-star review goes viral on local Facebook.

Staff see it on their phones. Comments flooding in.

Then someone notices: Table 7. The couple who complained.

The reviewer is still in the building. Waiting for dessert.

Day 6: Emotional Armour 🎄

#hospitality #resilience