Blessing Okpala, PhD
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Blessing Okpala, PhD
@blessingokpala.bsky.social
13 followers 15 following 5 posts
I’m Blessing, a UX designer who can’t stop thinking about how people and technology meet. I share little stories, design experiments, and AI adventures from my day-to-day. Curious, learning, and always exploring new ways to make experiences better.
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blessingokpala.bsky.social
I just published a new story on UX in automated customer support: building empathy in bots.

👉 Read it now www.linkedin.com/pulse/ux-aut...

#BlessingSeries #UXDesign #CustomerExperience #AI #Chatbots #EmpathyInDesign
UX in Automated Customer Support: Building Empathy in Bots
In UX today, bots can't replicate human warmth fully, but they can be designed to mirror it. Empathy in automated support is paramount. Blessing Okpala
www.linkedin.com
September 20, 2025 at 9:49 PM
blessingokpala.bsky.social
Check out the latest article in my newsletter: 🔮 #BlessingSeries Issue 13 – The Coke, the Water, and the UX of Double Standards www.linkedin.com/pulse/blessi... via @LinkedIn
#BlessingSeries #UXDesign #AI #Userbehaviour
🔮 #BlessingSeries Issue 13 – The Coke, the Water, and the UX of Double Standards
And as designers, our job is not to judge that but to create experiences that support users in the messy middle between water and Coke. Blessing Okpala
www.linkedin.com
September 10, 2025 at 9:15 PM
blessingokpala.bsky.social
✨ From My Tribe to the Stars ✨
The International Astronomical Union (IAU) has named asteroid 149831 “Okeke” in honor of Prof. F. N. Okeke.

Read substack.com/@blessingokp...

#BlessingNuggets #STEM #GirlsInSTEM #WomenInSTEM #GlobalRecognition #ScienceForAll #IgboAmaka #ProudlyIgbo
Blessing Okpala, PhD (@blessingokpala)
✨ From My Tribe to the Stars ✨ The International Astronomical Union (IAU) has named asteroid 149831 “Okeke” in honor of Professor Francisca Nneka Okeke, an Igbo physicist whose groundbreaking work on...
substack.com
September 7, 2025 at 3:11 PM
blessingokpala.bsky.social
Food for Thought!

AI gives you the first 40%,

but the remaining 60% is where your creativity shines!

#BlessingNuggets #AI #Creativity #CreativeThinking #Creators #Designers
September 5, 2025 at 1:31 AM
blessingokpala.bsky.social
👋 Hi Bluesky!
I’m Blessing, a product designer who writes about #UXDesign #empathy, #AI #ProductDesign

I blend human stories + technology to create experiences that serve people. Excited to connect with curious minds & peeps exploring how AI + UX can shape a more inclusive future

#BlessingNuggets
September 4, 2025 at 8:08 AM